Experience

Nurse-Family Partnership

• United States
• Individual and Family Services
• 300 - 400 Employee

• Operations Manager/ System Engineer

  • Aug 2015 - Present

  Responsibilities • Maintain Uptime of all Production Systems • Manage Operations Team and Support Teams • Maintain Organization wide HIPAA Security • Work with offshore development teams to build out new Cloud infrastructure • Manage all projects related to operational growth • Optimize cloud infrastructure to lower cost with higher output. Impact • Migrated the Organization to Azure Cloud and removed all on-premises dependencies. • Deployed MDM and Intune to manage all remote devices across the USA. • Implemented 24/7 Monitoring services for network security and HIPAA Compliance. • Improved the organization security posture for HIPAA from “Poor” to “Excellent”. • Decommissioned historical infrastructure and implemented Cloud Service replacement. Accolades • Never received below High Preforming for Reviews • Qualified for multiple bonus compensations based on project performance • Team recognition for outstanding management Show less



Sheehan Mack Sales & Equipment

• IT Manager

  • Sep 2014 - Aug 2015

  Oversees all network and IT infrastructure for all branches. Selected and implemented new IT systems and processes. Ensured all business systems run correctly and efficiently. Was the first point of contact for all technical support needs. Oversees all network and IT infrastructure for all branches. Selected and implemented new IT systems and processes. Ensured all business systems run correctly and efficiently. Was the first point of contact for all technical support needs.



Unlimited Electronic Lifestyles

• Lead Residential Technician

  • Jan 2012 - Jan 2014

  Designed, installed, and managed residential and commercial projects including surveillance, security, Crestron automation, complete audio/video solutions, networking, and programming. Designed, installed, and managed residential and commercial projects including surveillance, security, Crestron automation, complete audio/video solutions, networking, and programming.



South Dakota Army National Guard

• 25U Signal Support Specialist

  • Jan 2011 - Nov 2013

  Ensured quality of communications and computer systems by keeping networks functional, computer systems operational, and communications available. ***Honorable Medical Discharge November 2013 Ensured quality of communications and computer systems by keeping networks functional, computer systems operational, and communications available. ***Honorable Medical Discharge November 2013



Dakota State University

• United States
• Higher Education
• 300 - 400 Employee

• IT Specialist

  • Jan 2008 - Jan 2009

  Provided technical support for the College of Education website and hardware systems. Provided technical support for the College of Education website and hardware systems.