Mark Lutitt
Interim Head of UK Sales, Home Fibre at LilaConnect- Claim this Profile
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Bio
Duncan Ellis
I remember meeting Mark for the first time as my new manager on a wet, cold and rainy day, in the field talking to customers, and my first thoughts were that was that this was someone I wanted to follow. We discussed strategy and listened to each other. He really endeavoured and persevered to know me, his team and his customers, and made me feel valued and respected. He encourages responsibility and thought from you, he listens and allows you to take a lead. I always wanted to give my best. Across the business, he integrates teams so well, that you find yourself finding new ways to succeed. Success was always shared and I always felt like I was fighting the good fight. I feel that Mark is genuinely unique in his leadership capabilities, and this is due to his way of establishing standards without losing a level of empathy that others lack. Also a general all round top fella.
Laura Watson
Mark and I worked together at LilaConnect. Mark has a natural instinct about customers and their needs and requirements. He manages the needs of the business and that of the customer with ease ensuring that the commercial goals are met whilst ensuring the customer will remain a long and loyal partner. I have worked with Mark on many campaigns and his organisational skills are second to none, he shines when presenting to an audience and reads a room to tailor his presentation to the room. Mark never fails to get results and and thrives when faced with ambitious targets. I have learned so much from Mark and will miss working with him.
Duncan Ellis
I remember meeting Mark for the first time as my new manager on a wet, cold and rainy day, in the field talking to customers, and my first thoughts were that was that this was someone I wanted to follow. We discussed strategy and listened to each other. He really endeavoured and persevered to know me, his team and his customers, and made me feel valued and respected. He encourages responsibility and thought from you, he listens and allows you to take a lead. I always wanted to give my best. Across the business, he integrates teams so well, that you find yourself finding new ways to succeed. Success was always shared and I always felt like I was fighting the good fight. I feel that Mark is genuinely unique in his leadership capabilities, and this is due to his way of establishing standards without losing a level of empathy that others lack. Also a general all round top fella.
Laura Watson
Mark and I worked together at LilaConnect. Mark has a natural instinct about customers and their needs and requirements. He manages the needs of the business and that of the customer with ease ensuring that the commercial goals are met whilst ensuring the customer will remain a long and loyal partner. I have worked with Mark on many campaigns and his organisational skills are second to none, he shines when presenting to an audience and reads a room to tailor his presentation to the room. Mark never fails to get results and and thrives when faced with ambitious targets. I have learned so much from Mark and will miss working with him.
Duncan Ellis
I remember meeting Mark for the first time as my new manager on a wet, cold and rainy day, in the field talking to customers, and my first thoughts were that was that this was someone I wanted to follow. We discussed strategy and listened to each other. He really endeavoured and persevered to know me, his team and his customers, and made me feel valued and respected. He encourages responsibility and thought from you, he listens and allows you to take a lead. I always wanted to give my best. Across the business, he integrates teams so well, that you find yourself finding new ways to succeed. Success was always shared and I always felt like I was fighting the good fight. I feel that Mark is genuinely unique in his leadership capabilities, and this is due to his way of establishing standards without losing a level of empathy that others lack. Also a general all round top fella.
Laura Watson
Mark and I worked together at LilaConnect. Mark has a natural instinct about customers and their needs and requirements. He manages the needs of the business and that of the customer with ease ensuring that the commercial goals are met whilst ensuring the customer will remain a long and loyal partner. I have worked with Mark on many campaigns and his organisational skills are second to none, he shines when presenting to an audience and reads a room to tailor his presentation to the room. Mark never fails to get results and and thrives when faced with ambitious targets. I have learned so much from Mark and will miss working with him.
Duncan Ellis
I remember meeting Mark for the first time as my new manager on a wet, cold and rainy day, in the field talking to customers, and my first thoughts were that was that this was someone I wanted to follow. We discussed strategy and listened to each other. He really endeavoured and persevered to know me, his team and his customers, and made me feel valued and respected. He encourages responsibility and thought from you, he listens and allows you to take a lead. I always wanted to give my best. Across the business, he integrates teams so well, that you find yourself finding new ways to succeed. Success was always shared and I always felt like I was fighting the good fight. I feel that Mark is genuinely unique in his leadership capabilities, and this is due to his way of establishing standards without losing a level of empathy that others lack. Also a general all round top fella.
Laura Watson
Mark and I worked together at LilaConnect. Mark has a natural instinct about customers and their needs and requirements. He manages the needs of the business and that of the customer with ease ensuring that the commercial goals are met whilst ensuring the customer will remain a long and loyal partner. I have worked with Mark on many campaigns and his organisational skills are second to none, he shines when presenting to an audience and reads a room to tailor his presentation to the room. Mark never fails to get results and and thrives when faced with ambitious targets. I have learned so much from Mark and will miss working with him.
Experience
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LilaConnect UK
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Interim Head of UK Sales, Home Fibre
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Sep 2021 - Jun 2022
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Eutelsat Group
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France
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Telecommunications
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200 - 300 Employee
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Director, European Direct Sales - konnect broadband
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Oct 2020 - May 2021
Developed and successfully executed Eutelsats European direct sales launch plan for its new, next generation, superfast home satellite broadband proposition. This is called konnect broadband. Delivered a very profitable direct sales launch for konnect accross 5 territories, whilst in the midst of the unprecedented challenges of a global pandemic and lockdown accross most of Europe. Met or exceeded first six-months sales launch targets in all 5 countries. Developed and successfully executed Eutelsats European direct sales launch plan for its new, next generation, superfast home satellite broadband proposition. This is called konnect broadband. Delivered a very profitable direct sales launch for konnect accross 5 territories, whilst in the midst of the unprecedented challenges of a global pandemic and lockdown accross most of Europe. Met or exceeded first six-months sales launch targets in all 5 countries.
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Bigblu Broadband Plc
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Customer Operations Director, Europe
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Feb 2020 - Sep 2020
Promoted from role below to lead all big blu Customer Operations teams accross 12 European countries which included direct P&L responsibility for new sales, customer loyalty, customer service and technical support.
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Head of European Sales & Retention
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Oct 2019 - Feb 2020
Bigblu Broadband Plc is a broadband provider that delivers super-fast home broadband using alternative sastellite technologies allowing them to provide service to people that are unserved or underserved by more traditional ADSL or fibre optic telecoms netwroks. BBB has a base of 50k customers in 30 countries and has regional business hubs in the UK, France, Germany, Poland, Italy, Spain, Ireland, Norway (serving all of Scandinavia) and Australia (serving Australasia). This role… Show more Bigblu Broadband Plc is a broadband provider that delivers super-fast home broadband using alternative sastellite technologies allowing them to provide service to people that are unserved or underserved by more traditional ADSL or fibre optic telecoms netwroks. BBB has a base of 50k customers in 30 countries and has regional business hubs in the UK, France, Germany, Poland, Italy, Spain, Ireland, Norway (serving all of Scandinavia) and Australia (serving Australasia). This role carried the responsibility for all direct and partner retail sales teams and operations - as well as of Bigblu's European customer retention strategy and operations.
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Creative Selling Ltd
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London
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Managing Consultant
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Jul 2017 - Oct 2019
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VSI / Voice & Script International
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United Kingdom
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Translation and Localization
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200 - 300 Employee
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Sales & Marketing Director
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Jun 2016 - Jun 2017
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Onitt T/A Virgin Media O2
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Business Development Director - Interim Assignment
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May 2015 - Sep 2015
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Olive Communications UK
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Telecommunications
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1 - 100 Employee
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Director, Small & Medium Enterprise - Consultancy Assignment
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Nov 2014 - Jan 2015
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IMS Ltd (now BTI Studios)
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United Kingdom
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Customer & Sales Director
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Sep 2009 - Jul 2014
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Dixons Carphone
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United Kingdom
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Retail
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700 & Above Employee
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Head of Direct Sales
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Sep 2008 - Aug 2009
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Head of In Car Solutions
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Aug 2007 - Sep 2008
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Head of Business Development
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Sep 2006 - Aug 2007
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IMS Ltd (now BTI Studios)
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United Kingdom
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Commercial Director
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Apr 2004 - Sep 2006
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Vue UK&I
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United Kingdom
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Entertainment Providers
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500 - 600 Employee
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Manager, Corporate Sales & Partnership Marketing
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May 2003 - 2004
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Warner Bros. Entertainment
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United States
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Entertainment Providers
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700 & Above Employee
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Corporate Sales Manager
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May 2001 - May 2003
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Bass Brewery
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United Kingdom
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Manufacturing
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1 - 100 Employee
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Multiple Account Manager
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Oct 1999 - May 2001
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Account Manager
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Feb 1996 - Oct 1999
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Blockbuster
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United States
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Retail
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700 & Above Employee
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Various store field and HO positions culminating in Manager, Operations Planning & Analysis
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Jan 1988 - Oct 1995
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