Ellie Douka

Technical Manager (Water treatment and processing systems) at TEMAK SA
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Contact Information
us****@****om
(386) 825-5501
Location
Greece, GR
Languages
  • English Full professional proficiency
  • Greek Native or bilingual proficiency

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Experience

    • Technical Manager (Water treatment and processing systems)
      • Dec 2019 - Present

      Reporting to the Managing Director, I coordinate the production, design, projects, service and warehouse teams; a total staff of 30 people. My responsibilities cover: • Planning of daily production and service schedule; allocation of tasks.• Planning of weekly projects concerning installations and commissioning of new systems.• Coordination of interacting teams (Industrial Design, Production, Purchasing, Warehouse) to achieve target schedules and budget. Implementing corrective… Reporting to the Managing Director, I coordinate the production, design, projects, service and warehouse teams; a total staff of 30 people. My responsibilities cover: • Planning of daily production and service schedule; allocation of tasks.• Planning of weekly projects concerning installations and commissioning of new systems.• Coordination of interacting teams (Industrial Design, Production, Purchasing, Warehouse) to achieve target schedules and budget. Implementing corrective actions if required.• Monitoring of service-related revenue and customers’ account balance.• Controlling costs related to overall operations, analyzing trends and reporting results.• Personnel management including their training and development plans.• Review of applicable procedures and proposals for continuous improvement. Show more Show less

    • Purchasing & Technical Manager (RESOUL HELLAS SA / TERRA NATION SA)
      • Mar 2012 - Aug 2019

      Reported to the Managing Director for both RESOUL HELLAS SA and TERRA NATION SA. Supported by two assistants, I coordinated the design and technical teams, being responsible for the sourcing of products and raw materials, the follow-up of manufacturing suppliers, the R&D of new products and their technical specifications. My responsibilities covered: Negotiation with suppliers (mainly in the Far East) concerning sourcing and manufacturing of products or their components, to achieve… Reported to the Managing Director for both RESOUL HELLAS SA and TERRA NATION SA. Supported by two assistants, I coordinated the design and technical teams, being responsible for the sourcing of products and raw materials, the follow-up of manufacturing suppliers, the R&D of new products and their technical specifications. My responsibilities covered: Negotiation with suppliers (mainly in the Far East) concerning sourcing and manufacturing of products or their components, to achieve the optimum landed cost. Supervision and coordination of the manufacturing process (done overseas) for all products. Collecting and analyzing all relevant costing parameters for the launching of new products. Researching the global market for innovative materials, new suppliers, production methods and technological developments. Controlling the budget of the Creative Dept., reviewing it on a monthly basis.  Project management of 3 collections at any time (present, 1-year ahead and 2-years ahead).  Coordination of the in-house and external designers for the design, research and testing of new products, in accordance with the marketing plan. Coordinating our participation to international exhibitions and fairs (Europe + USA). Show more Show less

    • Commercial Director (BIG SOLAR SA, BITROS GROUP OF COMPANIES)
      • Jan 2011 - Nov 2011

      Reporting to the Managing Director, I supervised a sales-team of 40 people, responsible for the sales development of all solar business activities, ensuring the company maintained its leading position in the Greek market and strengthened its balance-sheet. Key-responsibilities:- Drawing the annual and long-term business-plan, and the sales budget (€24 mio target for 2011).- Setting the pricing and credit policy, ensuring it is implemented at all levels.- Setting the sales… Reporting to the Managing Director, I supervised a sales-team of 40 people, responsible for the sales development of all solar business activities, ensuring the company maintained its leading position in the Greek market and strengthened its balance-sheet. Key-responsibilities:- Drawing the annual and long-term business-plan, and the sales budget (€24 mio target for 2011).- Setting the pricing and credit policy, ensuring it is implemented at all levels.- Setting the sales targets, reshuffling the customer base among salesmen to optimize performance.- Monitoring the CRM database, ensuring it is kept updated at all times.- Due diligence assessments on license buy-outs or partnership agreements.- Coordination of our participation to exhibitions, and the advertising campaign.- Managing the logistics operations, procurement procedures and after-sales relationships. Show more Show less

    • Network Development Manager
      • Oct 2009 - Dec 2010

      Reporting to the Managing Director and supported by two assistants, I was responsible for the development of the Franchise sales-network (consisting of 22 shops around Greece and contributing 85% of the company’s €12 mio revenue). Key-responsibilities:- Restructuring of the franchise frame of cooperation and its governing rules and regulations.- Assessment of the shops’ performance, market positioning, feasibility and viability.- Approval of business plans, setting sales-targets… Reporting to the Managing Director and supported by two assistants, I was responsible for the development of the Franchise sales-network (consisting of 22 shops around Greece and contributing 85% of the company’s €12 mio revenue). Key-responsibilities:- Restructuring of the franchise frame of cooperation and its governing rules and regulations.- Assessment of the shops’ performance, market positioning, feasibility and viability.- Approval of business plans, setting sales-targets and monitoring respective results.- Proposing and implementing corrective actions in case of budgetary deviations. - Implementation of the Company’s commercial and marketing policies and strategies. Show more Show less

    • Head of Product Management
      • Jul 2005 - Jun 2009

      Reporting to the COO, I led and coordinated a team of eleven people (Product Managers, Buyers and Planners) covering the strategic industrial products: Lead Acid and Ni-Cd batteries, PV panels, Generators, Power Supply systems and UPS systems. My responsibilities covered the supervision and coordination of all functions of Product Management, Forecasting and Planning, focusing on:- Negotiations with international Suppliers of materials, in Frame Agreements.- Constant monitoring of… Reporting to the COO, I led and coordinated a team of eleven people (Product Managers, Buyers and Planners) covering the strategic industrial products: Lead Acid and Ni-Cd batteries, PV panels, Generators, Power Supply systems and UPS systems. My responsibilities covered the supervision and coordination of all functions of Product Management, Forecasting and Planning, focusing on:- Negotiations with international Suppliers of materials, in Frame Agreements.- Constant monitoring of the products’ cost-structure.- Inventory planning and controlling, matching the sales forecasts with the sourcing volumes.- Market research and insight on the practices of competitors.- Development of the products’ competitive advantages. - Development of industrial marketing tools (branding and technical literature).- Technical support to Sales for the preparation of any technical file towards the customers, or for the participation to domestic or international tenders.- Contribution to the preparation of our participation to international exhibitions. Show more Show less

    • Exports Manager
      • Jan 1999 - Jun 2005

      Reporting to the General Manager, led a team of four salesmen, overlooking the exports of a number of Copper & Brass products from two plants (‘Fitco’ in Greece and ‘Sofiamed’ in Bulgaria), with a turnover of €20 mio. Key-responsibilities: - Negotiation of all sales-agreement (annual contracts and spot orders).- Direct customer relations and selection of pricing policy.- Drawing and execution of annual sales-budget; accountability in respect to the budgetary targets; evaluation… Reporting to the General Manager, led a team of four salesmen, overlooking the exports of a number of Copper & Brass products from two plants (‘Fitco’ in Greece and ‘Sofiamed’ in Bulgaria), with a turnover of €20 mio. Key-responsibilities: - Negotiation of all sales-agreement (annual contracts and spot orders).- Direct customer relations and selection of pricing policy.- Drawing and execution of annual sales-budget; accountability in respect to the budgetary targets; evaluation of cost-parameters.- Supervision of all sales-channels (including Agencies). - Achievement of sales-targets in accordance with the company’s business plan.- Implementation of the company’s marketing strategy; execution of market research.- Supervision of exports administration and follow-up (orders, shipments, payments, credits etc).- Interface with the producing plants, for the time-scheduling and planning of orders. Show more Show less

    • Production and Quality Manager
      • Aug 1995 - Dec 1998

      Reported to the General Manager, and led a team of two administrators, while coordinating 50 staff in 2 shifts. My responsibilities covered: - Production planning and cost-evaluation.- Planning and coordination of purchasing (direct contact with suppliers, negotiation of terms, timely arrangement of deliveries).- Close cooperation with the marketing and sales in establishing forecasts. - Management and revision of the company’s ISO 9002 certification.

    • Assistant to the Technical Manager
      • Oct 1994 - Jun 1995

      I reported to the Technical Manager. My responsibilities covered coordination of maintenance of all equipment and installations.I planned and supervised all maintenance (corrective, preventive and regular), along with the coordination of the supplies of spare-parts. I was also involved with the company’s R&D projects, as a junior engineer.

    • Assistant to the Production Manager
      • Feb 1994 - Aug 1994

      Fixed-term contract under the project of "Quality Assurance according to ISO 9002 standards on Production and Installations".

Education

  • Technical University of Crete / Πολυτεχνείο Κρήτης
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  • University of Leicester
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