Experience

SSLCOMMERZ

• Bangladesh
• Financial Services
• 100 - 200 Employee

• Head Of Loyalty

  • Nov 2021 - Present

  Dhaka, Bangladesh • Led from the front, achieving a remarkable 25X increase in revenue. Orchestrated cross-functional teamwork for cohesive and strategic goal attainment. Team collaboration played a pivotal role in substantial growth, elevating overall loyalty and revenue initiatives. • Spearheaded a transformative initiative, achieving a notable 15X improvement in customer engagement. Implemented diverse and targeted loyalty programs, enhancing the user experience and ensuring sustained customer… Show more • Led from the front, achieving a remarkable 25X increase in revenue. Orchestrated cross-functional teamwork for cohesive and strategic goal attainment. Team collaboration played a pivotal role in substantial growth, elevating overall loyalty and revenue initiatives. • Spearheaded a transformative initiative, achieving a notable 15X improvement in customer engagement. Implemented diverse and targeted loyalty programs, enhancing the user experience and ensuring sustained customer satisfaction. • Innovatively executed a plan to establish revenue streams for app users. Formed successful partnerships with key digital service providers, including OTT platforms and DTH providers. Amplified the app's value proposition and drove incremental revenue. • Collaborated with UNDP as a project lead, bringing underprivileged women into the digital financial system, fostering inclusivity and expanding the reach of financial services. Show less



Bproperty.com

• Bangladesh
• Real Estate
• 300 - 400 Employee

• Sales Manager

  • Apr 2021 - Oct 2021

  Dhaka, Bangladesh • Helped management with market strategy planning by analyzing market information in 3 areas & initiated team performance trackers. • Achieved a growth of 40% in product revenue and successfully increased market share from 1% to 4%.



banglalink

• Bangladesh
• Telecommunications
• 700 & Above Employee

• Loyalty Partnership Manager

  • Nov 2018 - Apr 2021

  Dhaka • Managed a Loyalty Program with a cross-functional team of eighty people in 64 districts, ranging from entry-level to regional heads, and collaborated with partnership development and operations. • Initiated and developed a new platform (LMS) for loyalty program management with future-proof features and integration with MyBL App, E-self-care, VAS, OTT, 3rd Party vendors through API, and other relevant systems. • Optimized 45% budget in 2020 by onboarding more digital… Show more • Managed a Loyalty Program with a cross-functional team of eighty people in 64 districts, ranging from entry-level to regional heads, and collaborated with partnership development and operations. • Initiated and developed a new platform (LMS) for loyalty program management with future-proof features and integration with MyBL App, E-self-care, VAS, OTT, 3rd Party vendors through API, and other relevant systems. • Optimized 45% budget in 2020 by onboarding more digital partners. • Improved customer experience with retention rate by 12%

• Territory Officer

  • Apr 2017 - Oct 2018

  Comilla • Overachieved yearly target by 4% with the execution of GTM plan and implementation of daily target tracking. • Identified steps to spread distribution footprint by 12%, resulting in sales growth of 5% YOY • Drove consistent growth in market, achieving a 4% increase in market share



AnH Enterprise Ltd.

• Bangladesh
• Retail Office Equipment
• 1 - 100 Employee

• Senior Engineer, Warehouse & MHE Dept

  • Sep 2015 - Mar 2017

  Dhaka, Bangladesh • Spearheaded a team of eight from three cross functions (Sales, Design & Service), introduced a digital marketing channel & collaborate with international partners (India, USA, China) to achieve 240% revenue growth in the business of warehouse storage solutions and material handling equipment.