Software Engineer

• Jul 2022 - Present

Design, optimization and automation of MySQL and MongoDB databases. Design, development, and upgrade of graphic user interfaces with React- Redux. Create and update backend services with Node.js. Full deployment with cloud services such as AWS EC2/S3/Lambdas and Digital Ocean. Docker virtualization. Job automation with Jenkins. Maintenance, upgrade, and monitoring of servers using the CLI. Management and optimization of Zoho CRM processes. Design, optimization and automation of MySQL and MongoDB databases. Design, development, and upgrade of graphic user interfaces with React- Redux. Create and update backend services with Node.js. Full deployment with cloud services such as AWS EC2/S3/Lambdas and Digital Ocean. Docker virtualization. Job automation with Jenkins. Maintenance, upgrade, and monitoring of servers using the CLI. Management and optimization of Zoho CRM processes.

Support Specialist

• May 2022 - Jul 2022

Follow up to productive incidents according to SLAs and ITIL.Productive logs lecture to identify productive incidents with technologicalintegration.Specific software development according to customer requirements mainlywith Java/SPRING BOOT.Monitoring of Enlace Financiero platform and other institutional tools.Scripting.

Integration and Support Analyst

• Oct 2021 - May 2022

Information Management IT Intern

• Mar 2021 - Mar 2022

Requirements analysis. Development and adjustment of internal application with Power Apps. Process automation with Power Automate. Design and development of dashboards for data visualization with Power BI, Qlik Sense and Python. Design and development of web applications in SharePoint with HTML, CSS and Javascript. Requirements analysis. Development and adjustment of internal application with Power Apps. Process automation with Power Automate. Design and development of dashboards for data visualization with Power BI, Qlik Sense and Python. Design and development of web applications in SharePoint with HTML, CSS and Javascript.

IT Intern

• Sep 2020 - Mar 2021

Follow up to processes according to SLAs and ITIL. Documentation, escalation, and ticket resolution in a collaborative way working with other teams. Software and Hardware troubleshooting. Network analysis and response incidents. Creation of knowledge articles for internal use. Management and follow up of software projects to improve transportation and logistics process Build and update current projects documentation. Asset Management. Follow up to processes according to SLAs and ITIL. Documentation, escalation, and ticket resolution in a collaborative way working with other teams. Software and Hardware troubleshooting. Network analysis and response incidents. Creation of knowledge articles for internal use. Management and follow up of software projects to improve transportation and logistics process Build and update current projects documentation. Asset Management.