Vinod Balakrishnan
Project Manager & BI Specialist at RSG (Rock Solid Group)- Claim this Profile
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Bio
Ibrahim Baddad
It's been inspiring working with Vinod in KAP PCS Program journey across last 6 years. I've had the opportunity to closely observe and interact with Vinod's willingness to challenge and his relentless pursuit of success for Clients . Vinod is doing his best always for earning the Trust of Clients and his Team alike. I've also found Vinod to be open to new ideas and have thoroughly enjoyed many a candid and passionate debate with him to arrive at the best possible outcome. It's been a rewarding experience working with Vinod. I look forward to other opportunities to collaborate with him in the future.
Jiju Thomas
Vinod has been a key contributor to the success of our project. His dedication towards work was something I always admired. I wish him all the very best for all his future endeavors!!
Ibrahim Baddad
It's been inspiring working with Vinod in KAP PCS Program journey across last 6 years. I've had the opportunity to closely observe and interact with Vinod's willingness to challenge and his relentless pursuit of success for Clients . Vinod is doing his best always for earning the Trust of Clients and his Team alike. I've also found Vinod to be open to new ideas and have thoroughly enjoyed many a candid and passionate debate with him to arrive at the best possible outcome. It's been a rewarding experience working with Vinod. I look forward to other opportunities to collaborate with him in the future.
Jiju Thomas
Vinod has been a key contributor to the success of our project. His dedication towards work was something I always admired. I wish him all the very best for all his future endeavors!!
Ibrahim Baddad
It's been inspiring working with Vinod in KAP PCS Program journey across last 6 years. I've had the opportunity to closely observe and interact with Vinod's willingness to challenge and his relentless pursuit of success for Clients . Vinod is doing his best always for earning the Trust of Clients and his Team alike. I've also found Vinod to be open to new ideas and have thoroughly enjoyed many a candid and passionate debate with him to arrive at the best possible outcome. It's been a rewarding experience working with Vinod. I look forward to other opportunities to collaborate with him in the future.
Jiju Thomas
Vinod has been a key contributor to the success of our project. His dedication towards work was something I always admired. I wish him all the very best for all his future endeavors!!
Ibrahim Baddad
It's been inspiring working with Vinod in KAP PCS Program journey across last 6 years. I've had the opportunity to closely observe and interact with Vinod's willingness to challenge and his relentless pursuit of success for Clients . Vinod is doing his best always for earning the Trust of Clients and his Team alike. I've also found Vinod to be open to new ideas and have thoroughly enjoyed many a candid and passionate debate with him to arrive at the best possible outcome. It's been a rewarding experience working with Vinod. I look forward to other opportunities to collaborate with him in the future.
Jiju Thomas
Vinod has been a key contributor to the success of our project. His dedication towards work was something I always admired. I wish him all the very best for all his future endeavors!!
Credentials
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Microsoft Certified Solutions Expert (MCSE)
MicrosoftSep, 2016- Oct, 2024 -
Microsoft Certified Systems Administrator (MCSA)
MicrosoftDec, 2014- Oct, 2024 -
ITIL v3 Foundation
EXIN
Experience
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RSG (Rock Solid Group)
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Saudi Arabia
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager & BI Specialist
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Feb 2020 - Present
Responsibilities as Project Manager • Deploy Information Kiosk System • Collaborate with software development teams for both front-end and back-end development activities. • Manage project timelines and budgets while ensuring effective communication with stakeholders • Employee strong project management methodologies to manage risks, scope, and quality • Oversee the deployment, testing, and commissioning of the Information Kiosk System • Ensure that the kiosk system was delivered to the airport's requirements and specifications • Manage the project to ensure it was delivered on time, within budget, and to the satisfaction of stakeholders Responsibilities as Power Bi Developer • Develop and maintained Power BI reports and dashboards to support business decision-making processes. • Collaborate with project teams to identify key performance indicators and develop dashboards and reports to track project progress and performance • Design and implemented data models to support reporting requirements • Conduct data analysis and provided insights to stakeholders to support strategic decision-making • Implement data security measures to protect sensitive information in Power BI reports and dashboards • Provided training and support to end-users on the use of Power BI reports and dashboards • Stayed up-to-date with the latest Power BI features and functionality and incorporated them into project work when applicable • Effectively communicate with stakeholders and project teams to ensure project goals were achieved within the established timeline and budget. Show less
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First Port Company
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Jeddah
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Project Manager
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Jul 2013 - Dec 2019
• Worked as a Power BI Developer for various IT and Construction related projects • Collaborated with project teams to identify key performance indicators and develop dashboards and reports to track project progress and performance • Developed and maintained Power BI reports and dashboards to support business decision-making processes • Designed and implemented data models to support reporting requirements • Conducted data analysis and provided insights to stakeholders to support strategic decision-making • Implemented data security measures to protect sensitive information in Power BI reports and dashboards • Provided training and support to end-users on the use of Power BI reports and dashboards • Stayed up-to-date with the latest Power BI features and functionality and incorporated them into project work when applicable • Effectively communicated with stakeholders and project teams to ensure project goals were achieved within the established timeline and budget. Show less
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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First Line Manager
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Jan 2010 - Jul 2013
As a First Line Manager at IBM India Private Limited, I managed multiple projects with a total headcount of more than 40 resources at a time at the peak level. My responsibilities included:• Managing and leading a team of project managers and technical professionals across multiple projects• Ensuring the successful delivery of projects within established timelines and budgets• Defining project scope and objectives, and developing project plans and schedules• Managing project resources and ensuring that they were allocated effectively to support project goals• Developing and implementing project management methodologies and best practices to improve project outcomes• Ensuring effective communication with stakeholders and managing their expectations• Conducting regular project status meetings and providing progress reports to stakeholders• Ensured that technical support tickets were addressed within established service level agreements (SLAs)• Conducting project risk management activities and implementing mitigation strategies• Ensuring that all projects complied with IBM's policies and procedures, as well as industry best practices• Providing coaching and mentorship to team members to support their professional development• Maintaining positive relationships with team members and stakeholders, and promoting a positive team culture.• Overall, my experience as a First Line Manager at IBM India Private Limited allowed me to successfully manage multiple projects and support the professional growth and development of my team members. Show less
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Incident Management Specialist
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Dec 2007 - Jan 2010
• Remote Technical Support Engineer for IBM employees based in the United States and Canada• Provided technical support for hardware and software issues related to IBM products and services• Resolved technical issues through remote support tools and techniques• Analyzed and diagnosed complex technical problems and provided solutions to users• Collaborated with cross-functional teams to identify root causes of technical issues and to develop and implement solutions to prevent future occurrences• Promoted to Centralized Technical Support Engineer after demonstrating strong technical skills and customer service• Managed escalations and coordinated with higher-level support teams to ensure timely resolution of technical issues. Show less
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Senior Information Technology Analyst
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Jul 2006 - Dec 2007
• Remote Technical Support Engineer for IBM employees based in the United States and Canada• Provided technical support for hardware and software issues related to IBM products and services• Resolved technical issues through remote support tools and techniques• Analyzed and diagnosed complex technical problems and provided solutions to users
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Aditya Birla Minacs (Transworks Information Services)
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India
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Consumer Services
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Associate
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Nov 2005 - Jun 2006
• Technical Support Associate providing troubleshooting for end-users handheld IT devices for users based in Australia • Resolved technical issues through remote support tools and techniques • Assisted end-users in configuring and setting up their handheld IT devices • Analyzed and diagnosed complex technical problems and provided solutions to users • Collaborated with cross-functional teams to identify root causes of technical issues and to develop and implement solutions to prevent future occurrences • Followed established procedures and guidelines to ensure customer satisfaction and adherence to service level agreements (SLAs) • Documented technical issues and resolutions for future reference and training purposes Show less
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Self-employed
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Taliaparamba
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Freelance Software Developer
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Aug 2004 - Oct 2005
• Worked as a Software Developer in Visual Basic 6.0 for various projects • Designed the front end and back end of applications, incorporating user requirements and design specifications • Developed code in Visual Basic 6.0 to implement business logic and functionality • Created database connections and queries to connect to Oracle, Access, SQL Server, and other database management systems • Conducted unit testing to ensure software met design specifications and was free of defects • Worked closely with project managers, business analysts, and other team members to ensure software was delivered on time and to the required quality standards • Participated in code reviews and quality assurance processes to ensure software code was of high quality and adhered to coding standards • Debugged and resolved software defects, working closely with end-users to understand issues and provide effective solutions • Documented software code, design, and processes to ensure effective knowledge transfer and maintainability of the software application. Show less
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Education
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2001 - 2004
Garden City College Of Sc and Mgt. Studies
Bachelor of Applied Science (B.A.Sc.), Computer Science, Mathematics, Statistics -
1999 - 2000
Tagore Vidhyaniketan
Higher Secondary, Science Batch (Botany, Zoology -
Sree Vidhyadhiraja Vidhya Vihar
High School
Community
