Georgina (Gina) Wood

Director Customer Success at eClinical Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
JE

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5.0

/5.0
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Philippe Reinhart

I have been working with Gina for several years at Novartis Pharma, collaborating on several projects teams across countries (US, Switzerland, India, Japan). Gina has a great sense of communication and is treating people with true respect and very high dignity. Which is very appreciated mostly in the multicultural and matrix environment we are working in . She was of an invaluable help in every situation. In addition to her deep knowledge of the pharma industry , her personal skills were of great help. I look forward to work with her again in the future.

Biswajit Kumar

It’s my pleasure to write about Georgina (Gina as known). I have been working with Gina to implement Clinical data standards, technology Innovation Group within Novartis and truly amazed by her leadership strategies and solutions for success of organization. Gina is an excellent Mentor, Guide, Friend and a leader in true sense. Gina possesses great equilibrium with Functional and technical skills which helps her to identify the right people, defines career paths & supports a lot to achieve career goals – Leadership with People focus. By virtue of her positive attitude, leadership tactics, knowledge and people focus she brought many positive key changes within organization. On the personal front, Gina is a very genuine individual with a high degree of integrity, approachable and hence within the organization and Industry everyone has positive and a lot to talk about Gina. Gina is an asset to any organization and I wish her all the best for her future endeavors.

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Credentials

  • Project Management Institute
    PMP Accreditation
    Jan, 2006
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 300 - 400 Employee
    • Director Customer Success
      • May 2022 - Present

    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • VP of Customer Success
      • Mar 2021 - May 2022

      • Responsible for managing all aspects of customer support and service. The VPCS develops the organization's customer service strategy and manages the overall performance of people and processes to achieve the highest levels of customer satisfaction. • Customer experience is, in short, a combination of every single interaction and engagement a customer has with a company, from the first sales call to ongoing enablement touchpoints. Every single engagement is some kind of experience, and how customers are left feeling after these interactions is what influences their ongoing success with a vendor. Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Vice President Operations
      • May 2020 - Dec 2020

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Director Project & Global Standards
      • Nov 2019 - May 2020

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Director Project & Global Standards
      • Feb 2018 - Nov 2019

    • Director Project Standards
      • Mar 2017 - Nov 2019

      The primary focus of this position is to provide strategic oversight and management for the development and implementation of data and metadata standards for studies in Clinical Research & Development, with the goal of global consistency in the structure, content and meaning, acquisition, and storage of clinical data.

    • United States
    • Research Services
    • 700 & Above Employee
    • Practice Head Clinical
      • Aug 2014 - Oct 2016

      Navitas clinical practice specializes in providing a range of clinical data services with coverage from clinical data management to statistical programming and data standardization. Navitas statistical programming and biostatistics unit supports clinical drug development across several therapeutic areas including oncology, multiple indications and across several phases of studies. Navitas clinical practice specializes in providing a range of clinical data services with coverage from clinical data management to statistical programming and data standardization. Navitas statistical programming and biostatistics unit supports clinical drug development across several therapeutic areas including oncology, multiple indications and across several phases of studies.

    • Switzerland
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Global Head Technology Innovations
      • Aug 2013 - Jun 2014

      Lead a team to proactively identify new areas where technological innovations can add value & propose & deliver “fit for purpose” solutions in response to business needs. Develop, prototype, pilot & deliver relevant tools, algorithms, methods & software in collaboration with other groups including Biometrics & Statistical Sciences, Statistical Reporting, Clinical Data & Reporting Standards, Scientific Operations, Methodology, Medical Writing & Project Management

    • Global Head Transformation and Reporting Standards
      • Nov 2011 - Jul 2013

      Built & operationally manage a global team of individuals providing support for systems used for • Reporting & analysis of clinical data (SCR (Statistical Clinical Reporting), STL (Safety Tables & Listings), SAR-PK (Safety Analysis Reporting-PK)).• Transformation of data from data entry system to Clintrial database (Tabletrans) & transformation of data through the LSH (Oracle's Life Science Hub) platform.• Data review reporting of data through J-Review & Spotfire

    • Global Head Reporting Standards
      • Dec 2006 - Oct 2011

      Detailed business & technical knowledge of the end to end process from data collection through data warehouse & into reporting environment. Involved in determining the structure of the operational support groups for the functions of Data Conversion Factory, SCR & LSH business teams.Within our ADVANCE program: Business lead for SCR, Leading Implementation team working collaboratively with Data Standards Governance & Output Governance, to ensure what is being defined can be implemented in a generic metadata driven methodology within SCR & LSH. SCR comprises the implementation of the reporting standards & also the definition of derivations, outputs & associated datasets (SCR derived, AdAM, etc.). Show less

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Director Analysis & Reporting Support
      • Jan 1986 - Aug 2006

      Using CDARS (Clinical Data Analysis & Reporting System) & Data Transformer systems with WSS (Worldwide Safety Standards) & PDS (Pfizer Data Standards). Established a support team (internal US & India based FTE’s, onsite & offsite contractors) comprising of individual teams: • Testing & Quality Management – Manages the testing, configuration & release management for the global deployment & support of systems, including SAS algorithm testing. Supports testing & review documentation for IT. Manages multi-site customer relationships for User Acceptance Testing. Develops & manages metrics to monitor the quality of application development & testing. • ESUB & Table/Data Publishing – Manages table & data publishing to DMPS (Document Management & Publishing stem) for all projects globally, utilizing India resources to meet quality & timeline standards. Provides expertise & management for the creation of ESUB datasets, including CDISC standards & liaison with the FDA. • Algorithm Support & Maintenance – Provides technical support to users & develops algorithms to create derived data & presentation algorithms for core data classes, efficacy & utility libraries, to documented standards with an emphasis on maximizing quality on-time delivery while reducing costs. Develops algorithms to documented standards with an emphasis on maximizing quality on-time delivery while reducing costs. Oversees data mapping across standards & close with collaboration with Repository Management. Show less

Education

  • The Open University
    Post Graduate Diploma, Computer Science
    1992 - 2000
  • Thames Polytechnic
    Bachelor's Degree, Computer Science
    1988 - 1991
  • Mid Kent College
    Associate's Degree, Computer Science
    1986 - 1988

Community

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