Shawn L.
IT Infrastructure Supervisor at Glazer's Beer and Beverage, LLC- Claim this Profile
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Bio
Experience
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Glazer's Beer and Beverage, LLC
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United States
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Wholesale
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100 - 200 Employee
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IT Infrastructure Supervisor
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Mar 2019 - Present
Support technology planning, manage implementation timelines, and lead team members in designing security, systems, networking, documentation, and escalations strategy. Oversee multiple, concurrent projects, strategically partnering with company’s top executives to create timelines, budgets, and acceptable expectations. Supervise teams and provide hands-on support to drive success of overall infrastructure objectives. Key Contributions:• Oversee budgets including Internet Service Providers (ISPs) and Microsoft licensing. • Lead Microsoft Defender Suite and SD/WAN engineering, implementation, and maintenance.• Manage administration and engineering of PRTG (network monitor) to facilitate alerts across 500 sensors.• Train and develop team member competencies in time management related to OKRs, task prioritization, and projects. Show less
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Sr. Network and Security Engineer
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Mar 2015 - Mar 2019
Led break-fix, administration, and engineering to facilitate network building using switches, access points, and appliances. Served as key escalation point for troubleshooting systems, security, and networking issues. Architected and managed threat detection, firewall configurations, and security responses. Coordinated phishing campaigns and responses. Key Contributions:• Reduced security incidents by successfully implementing network security policies and procedures. • Improved network performance and availability by leading design and implementation of new network infrastructure. • Ensured minimal disruption in the event of a system failure by creating disaster recovery and business continuity plans. Show less
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Network/Security Engineer
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Mar 2013 - Mar 2015
Designed and administered firewalls, endpoint security, server security, and email security systems. Analyzed and advised on compromised end-users to ensure the organization's information assets are protected. Implemented security patches and firmware updates for all networking and systems equipment. Led phishing and security campaigns as a project lead. Key Contributions:• Mitigated security incidents by implementing network security measures and policies. • Reduced vulnerability and improved system update through patch management processes. • Enabled proactive identification and network issue resolution via implementation of network monitoring tools and processes. • Strengthened overall enterprise security by designing and implementing security policies and procedures. Show less
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Education
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The University of Texas at Dallas