Min Chan

Global Head of Support at Caplin Systems
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Credentials

  • ITIL® Intermediate Certificate in IT Service Design
    -
    Jan, 2018
    - Nov, 2024
  • ITIL® Intermediate Certificate in IT Service Strategy
    -
    Jan, 2018
    - Nov, 2024
  • ITIL® Intermediate certificate in IT Operational Support and Analysis
    -
    Jan, 2017
    - Nov, 2024
  • ITIL® Foundation certificate in IT Service Management
    -
    Jan, 2013
    - Nov, 2024
  • Service Desk Professional
    -
    Jan, 2010
    - Nov, 2024
  • ITIL Foundation Certificate in IT SERVICE MANAGEMENT (V2)
    -
    Jan, 2008
    - Nov, 2024

Experience

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Global Head of Support
      • Jan 2021 - Present

    • Head of Support and Account Management
      • Sep 2019 - Jan 2021

    • Head of Account Management
      • May 2018 - Sep 2019

    • Head of Support
      • Jul 2008 - Apr 2018

    • Senior Support Consultant
      • Mar 2007 - Jun 2008

    • Support Consultant
      • Jan 2006 - Feb 2007

    • Testing and Support Consultant
      • Oct 2004 - Dec 2005

    • Ireland
    • Banking
    • 100 - 200 Employee
    • System Engineer
      • Jan 2003 - Sep 2004

    • Software Engineer
      • Aug 2000 - Dec 2001

Education

  • Queen Mary University of London
    MSc, Information Technology
    1998 - 1999
  • Queen Mary University of London
    BSc (Econ) (Hons), Economics
    1995 - 1998

Community

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