Experience

Piedmont Door Solutions

• United States
• Facilities Services
• 1 - 100 Employee

• Service Manager

  • Mar 2022 - Present

• Project Coordinator

  • Aug 2021 - Mar 2022



Atlanta Flooring Design Centers, Inc.

• United States
• Construction
• 100 - 200 Employee

• Commercial Account Representative

  • Apr 2020 - Aug 2021

  Passionate team motivator who closely worked with the Executive Commercial Sales Team to accurately and rapidly procure the necessary goods for clients under limited supervision. Individually managed customer orders for five Executive Salesmen to coordinate with production and after sales service to meet clients delivery needs. Monitored and identified any changes in price or cost to ensure contractual agreements were met. Instinctively responded to the various organic troubleshooting needs by taking initiative and keeping organized. Show less

• Account Administrative Assistant

  • Feb 2018 - Apr 2020

  Quickly and effectively responded to the organic needs of our business partners to foster continued growth and build a greater business to business network. As a conceptual thinker with strong mathematical aptitude, excellent communication and multi-tasking skills, I used an expert knowledge of new home construction, flooring and related industries to prioritize builder accounts and projects with discretion. Navigated the daily challenges within a fast-paced industry by building stronger business alliances. Coordinated with diverse personalities among internal and external clients using strong organizational skills. Show less

• Installation Coordinator

  • Mar 2017 - Feb 2018

  Analyzed and examines efficiency of AFDC operations, field services, and principles of subcontractors by overseeing and tracking daily installs for greater accountability. Monitored movements of company Quality Control Technicians and subcontractors to ensure company building partners installation objective targets were met. Fostered a long-term business to business growth through meaningful commitment to generating strong relationships built on respectful quality communication in every interaction. Show less



QC Catering

• United States
• Hospitality
• 1 - 100 Employee

• Receptionist/Executive Assistant

  • Sep 2016 - Feb 2017

  Worked under the Director of Sales to alleviate congestion in the sales department caused by an increase in private and corporate clientele by means of filtering calls to the appropriate Account Executives. Established protocols, standards, and procedures for everyday operations to harness sales potential and increase profits. Input potential leads received via web and phone inquiries to ensure all four Account Executives remained focused on generating a greater network in their respective fields of expertise. Show less



Holiday Inn Club Vacations

• Myrtle Beach, South Carolina Area

• Front Desk Executive

  • Jan 2016 - Sep 2016

  Worked to expand professional interpersonal skills and corporate relations when hired to help promote company’s valuable luxury assets with as part of a group of five by welcoming owners & potential owners. Driving the sales through top customer relations, quickly made decisions to remedy any dissatisfaction associated with ownership without compromising integrity, acting diligently, and ensuring revenue is never lost and continues to increase due to greater ownership. Worked to expand professional interpersonal skills and corporate relations when hired to help promote company’s valuable luxury assets with as part of a group of five by welcoming owners & potential owners. Driving the sales through top customer relations, quickly made decisions to remedy any dissatisfaction associated with ownership without compromising integrity, acting diligently, and ensuring revenue is never lost and continues to increase due to greater ownership.



Hanover Bank

• United States
• Banking
• 1 - 100 Employee

• Loan Operations Assistant

  • May 2015 - Nov 2015

  Acted as a liaison between mortgage originators and customers, providing follow-up and resolution to questions and concerns. Provided general sales, marketing and operational support for three mortgage originators. Assisted three Loan Officers in developing and managing a referral source, prospect and customer base. Assisted Loan Officer in developing and implementing marketing/sales support programs to develop new business. Interacted with customers to complete the application process, ensure all necessary supporting loan documentation was obtained and accurate. Provided follow-up on loan conditions as required by commitment letter. Interact with Production department personnel (processors, underwriters, closers) to ensure loan application file is complete, loan documentation is satisfactory, conditions are met and loan can close within required time frames. Serve as communication liaison between customer, Hanover Community Bank and loan officer. Initiating and answering calls to/from customers as required in a prompt, courteous and professional manner. Maintained and organized current and required loan documents for all loan programs as needed. Show less



HERE Arts Center

• United States
• Performing Arts
• 1 - 100 Employee

• General Assistant

  • Feb 2015 - Mar 2015

  Act as primary assistant to the Production Manager during CULTUREMART Festival Support Sound Engineer, Lighting Director, and Technical Managers before, during, and after shows Purchase equipment necessary for performances Organized goods and equipment through the building of various instruments Act as primary assistant to the Production Manager during CULTUREMART Festival Support Sound Engineer, Lighting Director, and Technical Managers before, during, and after shows Purchase equipment necessary for performances Organized goods and equipment through the building of various instruments



Appalachian State University

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant/Mail Clerk

  • May 2014 - Dec 2014

  Provided administrative support Rolled Calls Sorted mail General Library maintenance Provided administrative support Rolled Calls Sorted mail General Library maintenance



Ignite N.C. Voter Defender Project

• Raleigh-Durham, North Carolina Area

• Organizing Fellow

  • Aug 2013 - Nov 2013

  Organized campus and community Educated community and students on voter rights Reported voting rights violations Organized campus and community Educated community and students on voter rights Reported voting rights violations



United States Army Reserve

• United States
• Armed Forces
• 700 & Above Employee

• 88M

  • May 2009 - Nov 2013

  Deployed as part of Operation Iraqi Freedom Provided ground support Operated transportation equipment Took inventory of all equipment being shipped out of the country Obtained a medal for combat and leadership Deployed as part of Operation Iraqi Freedom Provided ground support Operated transportation equipment Took inventory of all equipment being shipped out of the country Obtained a medal for combat and leadership



Appalachian State University

• United States
• Higher Education
• 700 & Above Employee

• Conference Assistant

  • May 2013 - Aug 2013

  Provided excellent customer service when checking in/out conference attendees Answered incoming calls as desk attendant for both the East and West service desk Provided security and support for over 1,200 conference attendees Provided excellent customer service when checking in/out conference attendees Answered incoming calls as desk attendant for both the East and West service desk Provided security and support for over 1,200 conference attendees



Papa Johns

• United States
• Restaurants
• 700 & Above Employee

• Team Member

  • May 2007 - May 2009

  Provided excellent customer service Greeted customers with a smile as cashier Provided timely and quality assistance while taking phone orders Provided excellent customer service Greeted customers with a smile as cashier Provided timely and quality assistance while taking phone orders