Experience

Alderbrook School

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Network Manager

  • Jun 2012 - Present

  •Overall responsibility for all aspects of the IT network including all hardware and software. Manage and develop infrastructure and facilities ensuring reliable operation.•Ensure that technical support is provided for all areas of the network including telecommunication, mobile, static and electronic teaching and learning resources.•Manage and support all members of the IT team to be effective and reliable.•Manage the licensing, packaging and deployment of all software.•Ensure regular proactive maintenance, safety and health checks are completed.•Manage Internet access, filtering and e-security in accordance with school policies.•Manage data backups, restores, archiving and disaster recovery procedures.•Perform 1st, 2nd, 3rd and 4th line diagnostics and support for all IT issues.•Manage the budgets for IT hardware, software, consumables and peripherals.•Arrange and deliver training to all members of the IT team.•Provide performance reports and attend regular development meetings with the SLT.



RM Education

• Education Administration Programs
• 1 - 100 Employee

• IT Consultant

  • Apr 2008 - Jun 2012

  •Planning, design and managing enterprise deployments and network implementations across multiple sites for RM CC3 (XP/2003) and CC4 (Win 7/2008) networks.•Hardware and software support within school environments across multiple sites.•Support of Servers, PC’s, Laptops, Printers, Projectors and Whiteboards to parts level.•Network management (wired and wireless), Multi-Server, Multi-Site, and multi-VLAN.•AD, Package management, AV administration, Firewall management and reporting.•Mitel qualified Systems Administrator. 3300 / 5000 system administration and support.•Development of new solutions to problems utilizing various programming tools.•Develop and enhance customer relationships within Schools and Local Authorities. •Call management. KPI, performance reporting and invoicing.•Pro-active multisite remote administration, updating and monitoring.



LightSpeed Computers

• United States
• Software Development

• Proprietor

  • Nov 2000 - Mar 2008

  • Support : Providing IT support to Private users, Schools, Colleges and Small, Large and International businesses.• Health check and cleaning of operating system installations.• Troubleshooting, upgrades, repairs and installations of hardware and software.• Designing, sourcing and building bespoke systems.• Installations, upgrades and troubleshooting of all Microsoft software.• Networks : Design, set-up, expansion and administration of TCP/IP networks utilising both wired and wireless technologies.• Router and Firewall configuration and administration.• Security : On-line security and access restrictions.• User and intranet security, encryption, profiles and restrictions.• Removal, eradication and protection of Viruses and Spyware.• WWW and Programming : Installation, set-up and administration of Apache web server for use in Intranet and Internet configurations.• Design and coding of interactive web-sites.