Experience

Meroxa

• United States
• Software Development
• 1 - 100 Employee

• Senior Software Engineer

  • Jan 2022 - Present



Dwolla

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Product Software Engineer

  • Jun 2018 - Jan 2022

  As a Senior Product Software Engineer at Dwolla, my primary goal is to address customer needs by following an API first approach. I accomplish this by developing containerized microservices in Scala that communicate using technologies like Thrift, Finagle, and HTTPS requests. - Streamlined Dwolla's Application Review process by overhauling existing Scala microservices to collect client responses reducing Customer Success interactions with clients by 60% and increasing lead conversions by over 30%. - Implemented and enabled Email One-Time Password (OTP) account authorization method for 100% of all new Dwolla accounts and 50% of existing Dwolla accounts.- Reduced client dashboard search times by 50% by implementing ElasticSearch to replace a SQL full table scan based solution.- Streamlined white-label API end user on-boarding by implementing Knowledge Based Authentication, reducing manual verification rates by 60%.- Designed and developed a method to integrate Dwolla’s internal payment structure with that of a third party payment facilitator all in a PCI compliant structure.



Workiva

• United States
• Software Development
• 700 & Above Employee

• Site Reliability Engineer

  • Feb 2017 - May 2018

  "Automation is Key. Automation is King"As an Infrastructure and Reliability Engineer I am part of the team that is tasked with ensuring that Workiva is able to deliver a seamless experience to our customers at all stages of software; from developers to end users. My specific team at Workiva is tasked with two incredibly important tasks; automating our infrastructure review process, and doing the foot work required to transition our organization at large to a model more reflective of Site Reliability Engineering standards.

• Software Support Engineer

  • May 2013 - Feb 2017

  As a Rapid Response Engineer I was tasked with on-the-fly root cause failure analysis and repair of systems critical to customer success 24/7. I worked with Customer Support Engineers to identify any problems a customer was having at any time of the day and worked with them until we were able to deliver a lasting solution to the customer. When I wasn't busy doing RCA on systems I was working on tooling to allow Customer Support Engineers to self service and self correct any issues customers may face.



Iowa State University

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Teaching Assisant

  • Jan 2009 - May 2013

  I was responsible for making sure that the technologies used in lab worked flawlessly and quickly. I was additionally responsible for helping graduate students to grade and run labs and test for freshmen experience engineering classes. I was responsible for making sure that the technologies used in lab worked flawlessly and quickly. I was additionally responsible for helping graduate students to grade and run labs and test for freshmen experience engineering classes.



Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Software Development Intern

  • Jun 2012 - Aug 2012

  JSF/Primefaces web development. JSF/Primefaces web development.



Intermec by Honeywell

• Computer Hardware Manufacturing
• 700 & Above Employee

• Software Testing and Development Intern

  • May 2011 - Dec 2011

  At Intermec Technologies I took part customer solution testing. This involved testing software and hardware of point-of-sale systems both independently and together as a single product. At Intermec Technologies I took part customer solution testing. This involved testing software and hardware of point-of-sale systems both independently and together as a single product.



Newport News Shipbuilding, A Division of HII

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• IT Intern

  • May 2010 - Aug 2010