Experience

Bay City Public Schools

• United States
• Education Management
• 300 - 400 Employee

• Executive Assistant

  • Aug 2022 - Present



Forward Global

• France
• Business Consulting and Services
• 1 - 100 Employee

• Office Manager

  • Feb 2022 - May 2022



Dow

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Executive Assistant / Office Manager

  • Jul 2015 - Feb 2022

  Proactive leader of office management, including executive assistantship, scheduling, event planning and execution, IT and File Share management, facilities management, and travel logistics for domestic and global itineraries. • Handpicked as Assistant to the Executive Office of Government Affairs and Public Policy / Global Director of Trade and Investment Policy. • Planned and coordinated over 100+ large-scale meetings on tight deadlines. • Streamlined 12 calendars and schedules… Show more Proactive leader of office management, including executive assistantship, scheduling, event planning and execution, IT and File Share management, facilities management, and travel logistics for domestic and global itineraries. • Handpicked as Assistant to the Executive Office of Government Affairs and Public Policy / Global Director of Trade and Investment Policy. • Planned and coordinated over 100+ large-scale meetings on tight deadlines. • Streamlined 12 calendars and schedules, including event/meeting coordination. • Used Concur to organize, analyze, and generate expense reports. • Delivered HR management impacting 30+ cross-functional personnel.

• Senior Sales Support Coordinator

  • Apr 2010 - Jul 2015

  Primary point of contact for the Dow Chicago Sales office. I created a welcoming environment to elevate the customer experience, while optimizing front desk operations. I designed and updated pivot tables, spreadsheets, and internal documents. Furthermore, I drove effective and efficient scheduling, travel, calendar management, and meeting planning, coordination, and facilitation. • Selected to re-locate to Chicago from the Midland office to provide essential support in the launch of the… Show more Primary point of contact for the Dow Chicago Sales office. I created a welcoming environment to elevate the customer experience, while optimizing front desk operations. I designed and updated pivot tables, spreadsheets, and internal documents. Furthermore, I drove effective and efficient scheduling, travel, calendar management, and meeting planning, coordination, and facilitation. • Selected to re-locate to Chicago from the Midland office to provide essential support in the launch of the Midwest Sales Center (Dow Chicago Sales Office). • Vital support to 50 Sales Professionals. Authored sales contracts and rebates, drafted customer letters, and responded to customer inquiries. • Revised internal/external contract pricing, communicating updates to clients. • Designed over 500 engaging custom presentations and communication pieces. • Published monthly pricing letters to distribute to external customers.



Chemical Bank and Trust Company

• Midland, Michigan

• E-Banking Specialist/Teller

  • Feb 2009 - Apr 2010

  Leveraged consultative selling techniques and active listening to engage with existing and potential customers in offering the most appropriate personal/business products according to their needs, such as: Checking, Savings, CDs, IRAs, E-Banking, Phone Banking, and Saving Bonds. I also validated online banking applications for data integrity and accuracy in the Backway Customer Management System. • Accomplished 100% accuracy for all cash drawer and daily balances. • Bolstered new… Show more Leveraged consultative selling techniques and active listening to engage with existing and potential customers in offering the most appropriate personal/business products according to their needs, such as: Checking, Savings, CDs, IRAs, E-Banking, Phone Banking, and Saving Bonds. I also validated online banking applications for data integrity and accuracy in the Backway Customer Management System. • Accomplished 100% accuracy for all cash drawer and daily balances. • Bolstered new accounts by 75% to existing online accounts. • Assisted more than 1000 customers with monthly bank reconciliations. • Transitioned and integrated 100+ new business applications into the Business Management Online Tool and new phone banking applications. Show less Leveraged consultative selling techniques and active listening to engage with existing and potential customers in offering the most appropriate personal/business products according to their needs, such as: Checking, Savings, CDs, IRAs, E-Banking, Phone Banking, and Saving Bonds. I also validated online banking applications for data integrity and accuracy in the Backway Customer Management System. • Accomplished 100% accuracy for all cash drawer and daily balances. • Bolstered new… Show more Leveraged consultative selling techniques and active listening to engage with existing and potential customers in offering the most appropriate personal/business products according to their needs, such as: Checking, Savings, CDs, IRAs, E-Banking, Phone Banking, and Saving Bonds. I also validated online banking applications for data integrity and accuracy in the Backway Customer Management System. • Accomplished 100% accuracy for all cash drawer and daily balances. • Bolstered new accounts by 75% to existing online accounts. • Assisted more than 1000 customers with monthly bank reconciliations. • Transitioned and integrated 100+ new business applications into the Business Management Online Tool and new phone banking applications. Show less