Experience

Mammoth Fire Alarms, Inc

• United States
• Facilities Services
• 1 - 100 Employee

• Billing Coordinator

  • Dec 2021 - Present

  • Uploading processed invoices and proposal to the Service Portals • Download file reports in order to maintain updated customer information in database • Answering phone calls to assist customers with their service needs • Working in an extremely fast paced office environment while remaining focused on tasks • Calling customers to schedule service or inspections • Creating service orders in a computerized database then dispatching technicians according to the job required • Uploading processed invoices and proposal to the Service Portals • Download file reports in order to maintain updated customer information in database • Answering phone calls to assist customers with their service needs • Working in an extremely fast paced office environment while remaining focused on tasks • Calling customers to schedule service or inspections • Creating service orders in a computerized database then dispatching technicians according to the job required



Xtensa Inc.

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Coordinator

  • May 2018 - Dec 2021

  • Assisting with the management of daily operational activities • Performing administrative tasks, such as making travel arrangements, answering phones, and scheduling meetings • Managing office supplies and the maintenance of office equipment • Coordinating the proper allocation of human resources • Arranging and assisting with the onboarding of new employees • Assisting with project management by creating assignments, tracking progress, and resolving issues • Managing internal and external stakeholder relations • Managing budgets and preparing financial reports for senior management. • Planning and organizing conferences, events, staff training, and employee engagement activities • Preparing and maintaining operations documents and reports Show less



Kumon

• Lowell, Massachusetts

• Instructor

  • Sep 2017 - Apr 2018

  • Assist in teaching students in the higher levels • Prepare worksheets for students • Check students finished worksheet and their progress of the lessons • Assist in teaching students in the higher levels • Prepare worksheets for students • Check students finished worksheet and their progress of the lessons



QRyde

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• LMS Administrator

  • Sep 2017 - Mar 2018

  • Help in the setting up of the Learning Management System (LMS) • Contributed to the creation of the exercises and quizzes base on the App (QRyde) • Help manage users of the LMS • Help in the setting up of the Learning Management System (LMS) • Contributed to the creation of the exercises and quizzes base on the App (QRyde) • Help manage users of the LMS



Stonehedge Hotel and Spa

• 160 Pawtucket Blvd. Tyngsboro MA 01879

• Guest Service Representative

  • Oct 2016 - Oct 2017

  • Answering of calls and emails about inquiry, bookings, and cancellations on the spa, hotel and restaurant • Greet, communicate with and welcome guests • Monitor and update records and files • Answering of calls and emails about inquiry, bookings, and cancellations on the spa, hotel and restaurant • Greet, communicate with and welcome guests • Monitor and update records and files