Apprentice Carpenter

• 2021 - Present

Five Star Driver

• 2018 - 2020

Operations Manager

• 2014 - 2017

Managed Pacific Coast Harvest's subscription produce delivery service in the Seattle area. Subscribers receive a weekly or bi-weekly box of organic fruits and veggies. • Responsible for all purchasing decisions. Designed the box selection each week based on freshness, and acquired appropriate inventory based on forecasting data to fill orders with minimal waste. • Standardized delivery procedures and employee training to expedite delivery process and lower delivery error rate. • Pursued continual improvement in our overall user experience, but especially customer-facing technology. Launching updated website and focusing efforts on user-friendly sign up and checkout experiences. • P&L analysis to trim expenses and control inventory spending leading to increased gross margin. Technologies: Microsoft Excel, QuickBooks, MailChimp, Google AdWords, HTML, CSS, WordPress, Google Apps. Show less

Ecommerce Project Manager

• 2011 - 2013

• Created improved merchandising content, implemented content management strategies and managed content for Office Depot and Amazon Vendor Central listings. • Advocated for more design resources and improved marketing programs such as promotions and email campaigns. • Project managed multiple website launches including Ecommerce and Wordpress sites. Created site merchandising content, managed large sets of product data and images. Technologies: Google Apps, Microsoft Excel, HTML, MailChimp, Nimble CRM, Magento Ecommerce, Xerox EFI Server, QuickBooks. Show less

Operations Intern

• Jun 2011 - Sep 2011

• Specialized in non-profit operations including facilities and human resources. • Coordinated new hire orientation days and design employee surveys. • Analyzed and summarized performance reporting for yearly board of directors report. • Specialized in non-profit operations including facilities and human resources. • Coordinated new hire orientation days and design employee surveys. • Analyzed and summarized performance reporting for yearly board of directors report.

Student Ambassador

• Dec 2009 - May 2011

Served as a resource for prospective students and families during their campus visits, guiding them to locations around campus and helping provide them with an accurate picture of academic opportunities and student life. Served as a resource for prospective students and families during their campus visits, guiding them to locations around campus and helping provide them with an accurate picture of academic opportunities and student life.

IT Coordinator

• Sep 2008 - May 2011

Setup new users and troubleshoot issues related to email and cloud storage systems.

Marketing Assistant

• May 2008 - Aug 2008

• Specialized in serving manufacturers looking to expand their presence and distribution through office products wholesale and retail channels.• Performed sales analysis and commission reporting.• Represented clients at industry conventions.

Product Management Intern

• Jun 2010 - Aug 2010

• Analyzed market research and synthesized into usable summaries. • Supported category managers in preparations for events and presentations. • Analyzed market research and synthesized into usable summaries. • Supported category managers in preparations for events and presentations.

Front Desk and Night Auditor

• Jun 2009 - Aug 2009

• Learned night audit software systems, used close attention to detail to accurately identify and address any issues. In the process of conducting nightly audit processes, discovered opportunities to improve procedures and developed training material to assist with new employee training. • Learned night audit software systems, used close attention to detail to accurately identify and address any issues. In the process of conducting nightly audit processes, discovered opportunities to improve procedures and developed training material to assist with new employee training.

Sales Associate

• Jul 2007 - May 2008

• Gained thorough knowledge of technology including computers, home entertainment systems, cell phones and more. • Gained thorough knowledge of technology including computers, home entertainment systems, cell phones and more.

Assistant Technician

• 2005 - 2007

• Installed and serviced fireplaces, chimneys and wood heating systems. • Installed and serviced fireplaces, chimneys and wood heating systems.