Experience

Celero

• Canada
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Resource Analyst

  • Jul 2023 - Present



Oracle

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Capacity Planning Analyst

  • Feb 2022 - Jun 2023



BeeTurn

• Canada
• Consumer Services

• Founder & CEO

  • Aug 2021 - Feb 2022

  Calgary, Alberta, Canada We believe that the online return process should be as seamless as the buying process. Just as you purchased your product from the comfort of your home, and it arrived to your doorstep, we make the online return process just as easy. We take care of your online returns from the convenience of your home or business, hassle-free. No need to plan your day around your return(s) - as long as you have a return label - we pick it up and drop it off. All you have to do is leave your package at… Show more We believe that the online return process should be as seamless as the buying process. Just as you purchased your product from the comfort of your home, and it arrived to your doorstep, we make the online return process just as easy. We take care of your online returns from the convenience of your home or business, hassle-free. No need to plan your day around your return(s) - as long as you have a return label - we pick it up and drop it off. All you have to do is leave your package at the door with the return label! Expanded our services to offer a fixed-cost business deliveries to support small businesses reach and retain their customers. The fixed-cost delivery model enables small businesses to plan their costs more effectively with greater transparency. Show less



TELUS

• Canada
• Telecommunications
• 700 & Above Employee

• Operations Manager

  • Mar 2021 - Aug 2021

  Calgary, Alberta, Canada

• Resource Manager - Cable Network Support

  • Nov 2018 - Mar 2021

  Calgary, Alberta, Canada

• Deployment Manager - Cable Assurance

  • Oct 2017 - Nov 2018

  Calgary, Canada Area

• Resource Manager - National Resource Strategy

  • Jun 2015 - Oct 2017

  Calgary, Canada Area - Develop, implement and manage the forward looking Supply & Demand resource forecast models for the largest area in Western Canada (+500 technicians and +25 field managers) specific to TELUS Future Friendly Home products - Work closely with Sales, Marketing, Finance and NRS Strategy Team Members to gather and analyze product forecasts as well as product development/launch activities across the Lower Mainland - Develop and manage ongoing supplier guidance and forecasted work volumes to… Show more - Develop, implement and manage the forward looking Supply & Demand resource forecast models for the largest area in Western Canada (+500 technicians and +25 field managers) specific to TELUS Future Friendly Home products - Work closely with Sales, Marketing, Finance and NRS Strategy Team Members to gather and analyze product forecasts as well as product development/launch activities across the Lower Mainland - Develop and manage ongoing supplier guidance and forecasted work volumes to partner field resources - Lead weekly and monthly interlock meetings with 5 directors, Ops Manager, Strategy Manager, and 3 field managers - Perform statistical analysis and identify demand pattern changes associated to growth, trends and seasonality including forecast variance - Received the NRS Strive for Excellence Award - 2016 Q2



New Era Technology

• Canada
• Education Administration Programs
• 1 - 100 Employee

• Operations Manager

  • Sep 2014 - Apr 2015

  Calgary, Canada Area Maximizing shareholder wealth (P&L) is my responsibility and number one priority. I work through others to achieve results. In summary, I am responsible for the following: - Company P&L and KPI's - Sales Management - Marketing - Product Development / Management - HR - Building and maintaining Partner, Contractor, Supplier and Client relationships - Streamlining company processes and mitigating operational risk - Negotiating contracts with clients, suppliers… Show more Maximizing shareholder wealth (P&L) is my responsibility and number one priority. I work through others to achieve results. In summary, I am responsible for the following: - Company P&L and KPI's - Sales Management - Marketing - Product Development / Management - HR - Building and maintaining Partner, Contractor, Supplier and Client relationships - Streamlining company processes and mitigating operational risk - Negotiating contracts with clients, suppliers, contractors and partners Show less



Palantir

• Canada
• Oil and Gas
• 1 - 100 Employee

• Business Development Executive

  • 2014 - Jul 2014

  Calgary, Canada Area - Full responsibility of the entire sales process from prospecting to close in the Canadian market by targeting upstream oil and gas companies with Palantir’s software solutions and consulting services - Maintained, renewed and expanded existing client relationships and revenue - Identified key stakeholders and internal champions to help promote Palantir’s products and services to enable the presentation and demonstration of our solutions to senior management - Led renewals and new… Show more - Full responsibility of the entire sales process from prospecting to close in the Canadian market by targeting upstream oil and gas companies with Palantir’s software solutions and consulting services - Maintained, renewed and expanded existing client relationships and revenue - Identified key stakeholders and internal champions to help promote Palantir’s products and services to enable the presentation and demonstration of our solutions to senior management - Led renewals and new account negotiations Show less



Target

• United States
• Retail
• 700 & Above Employee

• Executive Team Leader - Sales

  • 2013 - 2014

  Calgary, Canada Area - Managing six departments in Target and Starbucks simultaneously and driving profitable sales of $50 - $60 million per annum - Led Starbucks to the highest sales volume of all 64 Target Starbucks stores across Canada - Collaborated with other leaders to prepare and execute entry and exit strategies in a timely and profitable manner - Coordinated resources during Target’s expansion into Canada and provided guidance and direction to over 250 team members and 15 leaders in six… Show more - Managing six departments in Target and Starbucks simultaneously and driving profitable sales of $50 - $60 million per annum - Led Starbucks to the highest sales volume of all 64 Target Starbucks stores across Canada - Collaborated with other leaders to prepare and execute entry and exit strategies in a timely and profitable manner - Coordinated resources during Target’s expansion into Canada and provided guidance and direction to over 250 team members and 15 leaders in six departments including Starbucks

• Executive Team Leader - Human Resources

  • 2012 - 2013

  Calgary, Canada Area Building and leading corporate culture alongside planning and executing recruitment strategies is at the forefront of attracting talent. As an Executive Team Leader Human Resources, Jad is responsible for engaging and inspiring over 250 team members, train, coach and develop the stores succession plans. In addition, Jad was chosen to support and streamline various stores HR processes in the district and train their HR Executive Team Leader's. Jad's main responsibilities include and are… Show more Building and leading corporate culture alongside planning and executing recruitment strategies is at the forefront of attracting talent. As an Executive Team Leader Human Resources, Jad is responsible for engaging and inspiring over 250 team members, train, coach and develop the stores succession plans. In addition, Jad was chosen to support and streamline various stores HR processes in the district and train their HR Executive Team Leader's. Jad's main responsibilities include and are not limited to: - scheduling and forecasting - training and developing over 250 team members - human capital management - coaching - succession planning - budgeting - building and leading corporate culture - proactively seeking innovative ways to increase productivity and efficiency - ensure store exceeds goals and meets compliance - recruiting, interviewing, acquiring and retaining talent - driving profitable sales



TD

• Canada
• Banking
• 700 & Above Employee

• Customer Relations Coordinator

  • 2010 - 2012

  Brantford, Ontario and Nanaimo, BC - Responded to customer inquiries and provided prompt and professional advice - Coordinated daily schedules as well as planning long-term and short-term branch strategies - Led the branch in sales and finished 3rd in a district of over 300 employees achieving + 300 % of sales goal

• Customer Service Representative

  • 2008 - 2010

  Brantford, Ontario - Finished top five in a district of over 300 employees by identifying opportunities to promote and sell financial products and services resulted in exceeding sales goal by over 300% - Built strong relationships and provided financial advice and solutions to help customers build their long-term wealth - Provided training and mentoring to support new employees with TD's systems and policies



LJS & Associates Consulting Inc.

• Consulting Associate (Contract)

  • 2010 - 2011

  Brantford, ON - Facilitated time management and coaching seminars to executives and upper managers - Developed an Employee Policy and Procedure Manual - Developed and rolled out Bill 168 to assist a client pass audit



Wilfrid Laurier University

• Canada
• Higher Education
• 700 & Above Employee

• Teaching Assistant (Contract)

  • 2010 - 2011