Natalie Gregg

Vice President of Customer Operations at EcoOnline Global
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Experience

    • Norway
    • Software Development
    • 400 - 500 Employee
    • Vice President of Customer Operations
      • Jan 2023 - Present

      Toronto, Ontario, Canada SaaS | Customer Success | Operations *Alcumus Software Acquired by EcoOnline* EcoOnline is a software company dedicated to making workplace safety and chemical management, as user-friendly and cost-efficient as possible. The company was founded in 2000 and currently has over 6000 customers and over 800 employees in Canada, US, Ireland, UK, US, Norway, Sweden, Denmark and Finland. Our mission is to provide best in class customer service, help our customers achieve user centricity and to… Show more SaaS | Customer Success | Operations *Alcumus Software Acquired by EcoOnline* EcoOnline is a software company dedicated to making workplace safety and chemical management, as user-friendly and cost-efficient as possible. The company was founded in 2000 and currently has over 6000 customers and over 800 employees in Canada, US, Ireland, UK, US, Norway, Sweden, Denmark and Finland. Our mission is to provide best in class customer service, help our customers achieve user centricity and to develop future proof technology. We are focused on bringing to life a simple core idea: when workplace safety is so easy, it becomes a habit. So, the easier and more seamless we can make it for workers to understand and comply with safety procedures, the safer they become. EcoOnline, software for a safer workplace. Show less

    • United States
    • Think Tanks
    • 1 - 100 Employee
    • Member
      • Apr 2018 - Present

      Toronto, Canada Area Modern Sales Pros is the world's largest community for leaders in sales, operations, enablement and related disciplines. Our mission is to help our community learn how to solve the biggest challenges they face (and would otherwise bang their head against the wall trying to solve). Our 15,000 members learn from each other through our online message board and through amazing in-person events.

    • Norway
    • Software Development
    • 400 - 500 Employee
    • Vice President of Customer Operations
      • Oct 2022 - Jan 2023

      Toronto, Ontario, Canada *Merged Alcumus Software with EcoOnline Global. https://www.prnewswire.com/news-releases/ecoonline-acquires-alcumus-environmental-health--safety-software-business-301727718.html

    • Vice President, Business Development and Inside Sales - North America
      • Jan 2022 - Oct 2022

      Toronto, Ontario, Canada

    • Director of Business Development, North America
      • Apr 2021 - Jan 2022

      Toronto, Ontario, Canada We are building a global brand here at Alcumus to better serve the safety industry with a portfolio of technology-led risk management solutions to keep workforces safe and in turn, bring more people home safely to their families and loved ones. The BD team is focused on sales development and pipeline generation for all market ready products from Alcumus. Currently: eCompliance™, Field iD™, and ContractorCheck™ with more products launching 2021.

    • Director, Sales Operations and Business Development
      • Oct 2020 - Apr 2021

      Toronto, Ontario, Canada Our customer community is on a path to an amazing achievement, the elimination of 1 Million workplace incidents by the end of 2020! The journey may have started with a tragedy, but nearly a decade later eCompliance continues to help friends, family and neighbours return home safely every day. Focused on creating efficiencies and scalability for the BDR, Sales and Growth team at eCompliance within the operations function while continuing to build the inbound and outbound business… Show more Our customer community is on a path to an amazing achievement, the elimination of 1 Million workplace incidents by the end of 2020! The journey may have started with a tragedy, but nearly a decade later eCompliance continues to help friends, family and neighbours return home safely every day. Focused on creating efficiencies and scalability for the BDR, Sales and Growth team at eCompliance within the operations function while continuing to build the inbound and outbound business development teams.

    • Norway
    • Software Development
    • 400 - 500 Employee
    • Manager, Business Development
      • Sep 2019 - Oct 2020

      Toronto, Canada Area eCompliance is the leading software solution for improving worker participation in safety. The eCompliance mobile app creates a two-way conversation between onsite employees and in-office management through an easy-to-use mobile app. Offering a real-time safety environment, eCompliance empowers organizations to improve EHS performance by connecting their people, places and equipment.

    • Canada
    • Software Development
    • 200 - 300 Employee
    • Manager, Business Development
      • Mar 2018 - Sep 2019

      Toronto, Canada Area Fiix's cloud-based maintenance & asset management software organizes, tracks, and schedules your maintenance management activities. I'm leading a growing inbound SDR and outbound BDR team. We help prospective and current clients of Fiix Software better adopt, streamline, and strategically leverage our CMMS across the entire enterprise for better ROI, productivity, and sustainability.

    • Canada
    • Photography
    • 1 - 100 Employee
    • Manager, Business Development
      • Jan 2017 - Feb 2018

      Toronto, Canada Area Build and manage a team of Business Development Representatives in order to help 500px growth internationally. We connect worldwide brands with access to over 12 million photographers to capture capture any location or experience with custom, on-brand photography.

    • Account Executive - Travel Vertical
      • Apr 2016 - Dec 2016

      Toronto, Canada Area

    • Licensing Manager
      • Jun 2015 - Apr 2016

      Toronto, Canada Area We help connect brands and agencies with a network of over 6 million photographers from around the world to develop world-class marketing assets. Take a look for yourself! Please visit Marketplace.500px.com

    • Account Manager, Design and Sales
      • Aug 2013 - May 2015

      Toronto, Canada Area At The Sullivan Source, Anything is possible. We are a design sourcing company specializing in Hardwood, Carpet, Rugs, Leather and woven materials. As an Account Manager I collaborate with interior designers and architects to create custom products specific for retail, commercial, hospitality and residential projects internationally.

    • Canada
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Corporate and Government Account Manager
      • Apr 2012 - Aug 2013

      Toronto, Canada Area "We combine the efficiency of a national IT supplier with the touch and technical expertise of a local solutions provider". At Softchoice I actively serviced and collaborated with variety of client stakeholders to discover needs of Software, Hardware and SAAS solutions in order to achieve aggressive sales targets. Softchoice provided formal Solution Lead Selling training which was implemented into daily interactions with corporate, enterprise and government accounts, many >500 seats. My… Show more "We combine the efficiency of a national IT supplier with the touch and technical expertise of a local solutions provider". At Softchoice I actively serviced and collaborated with variety of client stakeholders to discover needs of Software, Hardware and SAAS solutions in order to achieve aggressive sales targets. Softchoice provided formal Solution Lead Selling training which was implemented into daily interactions with corporate, enterprise and government accounts, many >500 seats. My ongoing goal was to both prospect new buying accounts as well as build depth of current customer relationships. This was often done by scheduling quarterly updates to forecast upcoming IT needs with relevant C level and management clients, in order to diversify/expand category spend. Show less

    • Switzerland
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Praktikum/Internship
      • Nov 2011 - Mar 2012

      Bremen Area, Germany Praktikum - MSC Germany - North American Import and Export sales support, Documentation, invoicing and servicing client requests. Negotiated shipment contracts with major European consumer goods and automotive exporters. Supported both the North American and Global Sales divisions.

    • Germany
    • Higher Education
    • 300 - 400 Employee
    • Student - International Commerce and Global Development
      • 2011 - 2012

      Bremen Area, Germany Courses Include: European Management, International Management, Sustainable Development, Innovation Management, German language course

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Analyst (Summer Co-op Student)
      • May 2010 - Oct 2010

      Performed account maintenance activities and actively corresponded with inactive accounts. Informed commercial customers to new account management system. Collected primary data from cash customers regarding logistical decision making. Wrote and managed correspondence by mail, fax, email, and telephone between NFBC and commercial customers

    • United States
    • Insurance
    • 700 & Above Employee
    • Agent of the Administrator
      • Jun 2008 - Oct 2009

      Performed litigation support tasks such as document management following the Sedona Principles for Electronic Document Production In Class Action Administration: Assisted applicants provided accurate information in accordance with government regulations and procedures. Accurately updated and audited files while gathered and provided information regarding settlement claims

Education

  • HSB Hochschule Bremen – City University of Applied Sciences
    BAB, International Business Management
    2011 - 2012
  • HackerYou College of Technology
    HTML5 and Advanced CSS3 course to build bleeding edge Responsive Design websites.
    2015 - 2015
  • Niagara College
    BAB, International Commerce and Global Development
    2009 - 2011
  • GRCI

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