General Manager, Central Region

• Feb 2019 - Present

General Manager, Chicago Metro

• Dec 2017 - Jan 2019

Full P/L responsibility for metro Chicago ready mix production and sales. Full P/L responsibility for metro Chicago ready mix production and sales.

General Manager, West Florida

• Nov 2016 - Nov 2017

Full P/L responsibility for ready mix concrete and block for Western Florida. Full P/L responsibility for ready mix concrete and block for Western Florida.

Project Coordinator, Customer Service & Logistics

• Mar 2016 - Oct 2016

Designed customer service and productivity best practices in Votorantim's Engemix business unit. ● Implemented central dispatch in São Paulo, the largest city in the western hemisphere. ● Drastically improved customer service. ● Reorganized staff for maximum effectiveness. ● Championed state of the art technologies, including COMMANDconcrete, truck tracking and driver communication. Designed customer service and productivity best practices in Votorantim's Engemix business unit. ● Implemented central dispatch in São Paulo, the largest city in the western hemisphere. ● Drastically improved customer service. ● Reorganized staff for maximum effectiveness. ● Championed state of the art technologies, including COMMANDconcrete, truck tracking and driver communication.

Operations Efficiency and Process Improvement Manager

• Sep 2014 - Oct 2016

Responsibility for analysis and development of best practices throughout operations and sales.● Improved goods receipt process and reduced inventory adjustments.● Designed and introduced bidding and forecasting tools.● Standardized pricing strategy across business units.

Ready Mix Logistics Manager

• Jul 2013 - Sep 2014

Managed dispatch, customer service and logistics functions.● Advised on management of daily plant capacity and deployment of trucks.● Responsible for forecasting truck and driver demand and managing driver hiring process● Worked within 5 union contracts to ensure most favorable outcome for the company while complying with work rules. ● Managed driver call-out to control driver benefit costs and wages.

Central Dispatch and Order Board Manager

• Apr 2012 - Jun 2013

Managed Prairie Material's Chicagoland Customer Service and Order Board center.● Responsible for customer service and productivity of 400 trucks dispatched from 25 plants.● Designed and implemented KPI system giving daily feedback to management, sales and operations.● Closely coordinated with key customers and sales to ensure that expectations were met.

Optimization System Specialist

• May 2011 - May 2012

Managed project to implement COMMANDoptimize dispatch software for Prairie Material's Northern Illinois ready-mix fleet. ● Exceeded projections for ROI on the project.● Prairie was the largest and earliest adopter of the system.● Worked closely with Command Alkon to develop their product for larger producers. ● Developed best practices, configured the system and trained staff on the usage of the product.

Owner and Principal

• Nov 2009 - May 2011

Ran management consulting firm with a focus on the ready-mix concrete and aggregate industries. ● Consulted with multinational ready mix company on consolidating their 20+ concrete yards from plant to central dispatch including retraining on software and design of the dispatch office. ● Managed large implementation of COMMANDdispatch software for major urban producer. ● Acted as interim sales manager for a large southern producer while designing their sales lead, bidding and pipeline reporting processes. Trained their new sales coordinator. ● Focused on design and implementation of KPI systems and implementing best practices to improve performance. ● Worked with customers to leverage their existing investments in dispatch and billing software. Show less

Director of Customer Services

• Jun 2005 - Nov 2009

Managed Customer Services department for leading supplier of software and control systems for the ready mix concrete and aggregate industries. ● Directed teams responsible for consulting, training and customer support. ● Acted as principal consultant in reviewing existing and prospective customers' operations and recommending best practices. Managed Customer Services department for leading supplier of software and control systems for the ready mix concrete and aggregate industries. ● Directed teams responsible for consulting, training and customer support. ● Acted as principal consultant in reviewing existing and prospective customers' operations and recommending best practices.

President

• Feb 1993 - Jun 2005

Owned and managed Stonehenge Concrete, a supplier of ready mix concrete and construction aggregates in eastern Indiana and western Ohio. Responsible for all aspects of sales, finance and operations. Owned and managed Stonehenge Concrete, a supplier of ready mix concrete and construction aggregates in eastern Indiana and western Ohio. Responsible for all aspects of sales, finance and operations.

Senior Consultant/ Application Architect

• Jul 1990 - Feb 1993

Analyst for MAC-PAC/D product for the defense manufacturing industry Analyst for MAC-PAC/D product for the defense manufacturing industry