Ryan Miller

Quality, Compliance, and Development Administrator at Service Alternatives
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Contact Information
us****@****om
(386) 825-5501
Location
Seattle, Washington, United States, US

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Experience

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Quality, Compliance, and Development Administrator
      • Dec 2021 - Present

      Lynnwood, Washington, United States

    • Residential Services Area Manager
      • Apr 2021 - Dec 2021

      Lynnwood, Washington, United States

    • Training Services Manager
      • Oct 2016 - Apr 2021

      Lynnwood, Washington Manage training needs including licensing, registration, certification, documentation, and supplies. Support curriculum development and utilization.

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Outreach Worker
      • Nov 2014 - Jul 2016

      Catonsville, Maryland Met in home with clients at risk of or recovering from mental health crises to support therapeutic goals, stabilize finances, improve independent living skills, and promote social interaction. Oriented clients toward entitlement and employment support programs and assisted access when needed. Supported therapeutic goals by skills training, encouragement, organization and feedback. Taught and troubleshot independent living skills e.g. housekeeping, cooking, shopping, and… Show more Met in home with clients at risk of or recovering from mental health crises to support therapeutic goals, stabilize finances, improve independent living skills, and promote social interaction. Oriented clients toward entitlement and employment support programs and assisted access when needed. Supported therapeutic goals by skills training, encouragement, organization and feedback. Taught and troubleshot independent living skills e.g. housekeeping, cooking, shopping, and hygiene. Encouraged and planned opportunities to expand social interaction. Maintained daily, monthly, and semiannual documentation. Staff Development Committee member from October 2015. Show less

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Co-occurring Case Manager
      • Apr 2013 - Jul 2014

      Greater Seattle Area Initial and concurrent treatment planning; assessing and managing psychological, legal, medical, and dental needs; obtaining background information and updating collateral contacts (e.g., probation officers, school counselors, outpatient therapists); providing information to treatment team for case formulation; meeting with clients for discharge and continuum of care planning; supervising documentation of treatment plans. Additional responsibilities: Insurance authorization, program… Show more Initial and concurrent treatment planning; assessing and managing psychological, legal, medical, and dental needs; obtaining background information and updating collateral contacts (e.g., probation officers, school counselors, outpatient therapists); providing information to treatment team for case formulation; meeting with clients for discharge and continuum of care planning; supervising documentation of treatment plans. Additional responsibilities: Insurance authorization, program development, staff supervision and training, data analysis, program evaluation, and curriculum development.

    • Co-occurring Residential Counselor
      • Sep 2011 - Apr 2013

      Greater Seattle Area Supervision of 11 adolescent boys in a ASAM level 3.5 facility, including leading daily programming, creating and implementing treatment plans, one-on-one counseling, group facilitation, and crisis management. Additional responsibilities: facility safety lead, planning and leading DBT skills groups, planning and leading experiential learning hiking trips, and daily and weekly documentation of client progress and prognosis.

    • On-Call Sub-Acute Milieu Counselor
      • Jul 2010 - Sep 2011

      Greater Seattle Area Supervision of children age 6-14 in a residential, sub-acute hospitalization therapeutic facility. Implemented Individualized Behavior Management Plans, coached DBT skills, responded to crisis outbursts, and coached age-appropriate behaviors. Worked with clients diagnosed with a variety of Axis I and Axis II disorders, often with a history of severe abuse or neglect.

    • Direct Care Chief Instructor
      • Apr 2005 - Dec 2006

      Monticello, Utah Supervised 5-14 at risk youth and 2-4 staff in a wilderness setting. Managed all daily activities, food requirements, travel itinerary, communication, documentation, treatment procedures and safety.

Education

  • University of Washington
    Master's degree, Health/Health Care Administration/Management
    2017 - 2019
  • University of Washington
    Bachelor's Degree, Psychology
    2009 - 2011
  • Bellevue College
    Psychology
    2007 - 2009

Community

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