Experience

VEi Global, Inc. Engineering Consultants

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Mechanical Designer

  • Apr 2020 - Present



M State Moorhead

• Student

  • 2018 - Apr 2020



HERE

• Senior Production Engineer

  • Apr 2005 - Mar 2018

  Project Responsible/Quality Responsible • Created process work flows to increase productivity which reduced company operating costs. • Authored all the process documents and work instructions for assigned products. • Managed work flows of both in-house and international production companies, reducing production downtime. • Migrated legacy toolsets and processes to current state while maintaining expected quality results. • Assisted in the creation of new workflows to improve efficiency and increase quality results. • Worked with the quality teams to assist in the development of quality systems for new processes. • Performed quality audits of production work flows to insure ISO compliance. Technical Trainer • Created training material for large scale production resources. • Authored training user guides for production processes and tool functionality to maintain company specifications. • Conducted training classes for both domestic employees as well as trained classes at international production sites. • Assisted in the development of a user certification process streamline the quality process. Senior Production Engineer • Developed System Test plans and reports informing global stakeholders of software performance. • Created time saving testing scenarios which achieved cycle time duration reduction by 75%. • Performed regression testing ensuring new features do not interrupt current processes. • Managed large international testing team to meet product deployment dates. • Performed exploratory and negative testing reducing defect escape rates to less than 2%. • Assisted with sprint and epic planning activities quarterly, maintaining steady work flows. • Performed proof of concept testing activities to understand product feasibility and requirements. • Assisted with software deployment to large scale production teams to meet customer deadlines.



Credit Bureau of Fargo Moorhead

• Fargo, ND

• Collection Agent

  • 2002 - 2003

  • Customer account management. • Creating customer budget strategies. • Negotiating customer payment plans and terms. • Resolving dispute claims. • Escalating legal claims. • Documenting all account activities. • Customer account management. • Creating customer budget strategies. • Negotiating customer payment plans and terms. • Resolving dispute claims. • Escalating legal claims. • Documenting all account activities.



IC Systems

• Fargo, ND

• Collection Agent

  • 2000 - 2002

  • Skip tracing research activities. • Negotiating customer payment plans and terms. • Processing a variety of payment types. • Skip tracing research activities. • Negotiating customer payment plans and terms. • Processing a variety of payment types.