Jessa Mae Aying

Team Supervisor at iPloy Staffing Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Talisay, Central Visayas, Philippines, PH

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Experience

    • Philippines
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Team Supervisor
      • Nov 2017 - Present

      -Provide accurate, valid and complete information by using the right methods/tools -Meet personal/team sales targets and call handling quotas - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Back Office Documentation - Supervise Team and ensures target are met Monthly. -Provides coaching and training Show less

Education

  • Cebu Technological University
    Associate's degree, English Language and Literature/Letters
    2012 - 2016

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