Human Resources & People Advisor

• Apr 2023 - Present

Vice President of People

• May 2022 - Dec 2022

As a key member of the executive team and in collaboration with the CEO help shape the experience of the people at Ada throughout their journey from pre-hire to becoming a strong advocate of Ada as alumni, while ensuring that Ada continues to grow as an equitable and inclusive organization. As a key member of the executive team and in collaboration with the CEO help shape the experience of the people at Ada throughout their journey from pre-hire to becoming a strong advocate of Ada as alumni, while ensuring that Ada continues to grow as an equitable and inclusive organization.

Director, People and Operations

• May 2021 - May 2022

Provided strategic leadership to ensure continued employee engaged and high performance through people centered human resources, and streamlined and efficient operations, including organizational development, talent acquisition and onboarding, employee learning and development, performance management, employee policies, IT infrastructure, and facilities. Thoughtfully worked to develop a learning culture that uplifts racial equity and social justice, so employees feel a sense of belonging and… Show more Provided strategic leadership to ensure continued employee engaged and high performance through people centered human resources, and streamlined and efficient operations, including organizational development, talent acquisition and onboarding, employee learning and development, performance management, employee policies, IT infrastructure, and facilities. Thoughtfully worked to develop a learning culture that uplifts racial equity and social justice, so employees feel a sense of belonging and can do their best work. Show less Provided strategic leadership to ensure continued employee engaged and high performance through people centered human resources, and streamlined and efficient operations, including organizational development, talent acquisition and onboarding, employee learning and development, performance management, employee policies, IT infrastructure, and facilities. Thoughtfully worked to develop a learning culture that uplifts racial equity and social justice, so employees feel a sense of belonging and… Show more Provided strategic leadership to ensure continued employee engaged and high performance through people centered human resources, and streamlined and efficient operations, including organizational development, talent acquisition and onboarding, employee learning and development, performance management, employee policies, IT infrastructure, and facilities. Thoughtfully worked to develop a learning culture that uplifts racial equity and social justice, so employees feel a sense of belonging and can do their best work. Show less

Director of Human Resources

• May 2019 - May 2021

• Provided strategic leadership and pragmatic guidance to the HR function by having accountability for talent acquisition and retention, employee relations, leadership development, HR compliance, compensation and benefits and organization’s culture of equity and inclusion. • Optimized HR impact for the business through streamlined processes and use of technology that foster a positive and dynamic employee experience • Advised the CEO and senior leadership team on organizational plans… Show more • Provided strategic leadership and pragmatic guidance to the HR function by having accountability for talent acquisition and retention, employee relations, leadership development, HR compliance, compensation and benefits and organization’s culture of equity and inclusion. • Optimized HR impact for the business through streamlined processes and use of technology that foster a positive and dynamic employee experience • Advised the CEO and senior leadership team on organizational plans, people policies and personnel-related legal issues • Evaluated, monitored and ensured human resources practices are in compliance with federal, state, and local employment laws and regulations, and recommended best practices; • Developed and implemented agency wide training plan, including overseeing design and deployment of online training management system. • Identified strategic opportunities for process improvement through people, procedures and technologies that support the department, and organization goals. • Developed personnel policies, procedures and guidelines to best support both essential and non-essential services workers during COVID-19 pandemic while ensuring service continuity to youth and their families. Show less • Provided strategic leadership and pragmatic guidance to the HR function by having accountability for talent acquisition and retention, employee relations, leadership development, HR compliance, compensation and benefits and organization’s culture of equity and inclusion. • Optimized HR impact for the business through streamlined processes and use of technology that foster a positive and dynamic employee experience • Advised the CEO and senior leadership team on organizational plans… Show more • Provided strategic leadership and pragmatic guidance to the HR function by having accountability for talent acquisition and retention, employee relations, leadership development, HR compliance, compensation and benefits and organization’s culture of equity and inclusion. • Optimized HR impact for the business through streamlined processes and use of technology that foster a positive and dynamic employee experience • Advised the CEO and senior leadership team on organizational plans, people policies and personnel-related legal issues • Evaluated, monitored and ensured human resources practices are in compliance with federal, state, and local employment laws and regulations, and recommended best practices; • Developed and implemented agency wide training plan, including overseeing design and deployment of online training management system. • Identified strategic opportunities for process improvement through people, procedures and technologies that support the department, and organization goals. • Developed personnel policies, procedures and guidelines to best support both essential and non-essential services workers during COVID-19 pandemic while ensuring service continuity to youth and their families. Show less

Program Manager, HR Services, Leadership & Organizational Development

• Sep 2015 - Apr 2019

• Lead a series of fast-paced HR and Program Management activities for this top nonprofit consulting firm, providing support to over 1,000 nonprofit clients annually throughout the Pacific Northwest and beyond • Partnered with client leadership teams to provide strategic HR direction, develop and implement policies and practices with a keen eye on diversity, equity and inclusion to strengthen employee experience including performance evaluation, employee engagement, compensation… Show more • Lead a series of fast-paced HR and Program Management activities for this top nonprofit consulting firm, providing support to over 1,000 nonprofit clients annually throughout the Pacific Northwest and beyond • Partnered with client leadership teams to provide strategic HR direction, develop and implement policies and practices with a keen eye on diversity, equity and inclusion to strengthen employee experience including performance evaluation, employee engagement, compensation, recruitment, talent development and other areas • Developed new HR program offerings to address emerging needs within the nonprofit sector, supervising a growing 8-member team of staff/contractors and 50+ additional skilled volunteers in the delivery of all ongoing projects • Served as the primary escalation point for clients concerning employee relations and HR compliance issues—including helping them navigate questions related to EEOC, ADA, and other federal/state/municipal labor laws; invited to present a full-day session on HR best practices at the 2018 Washington Nonprofit Conference • Facilitate a knowledge-sharing coalition of 25+ nonprofit organizations, guiding them in identifying ongoing employee training and development needs and exploring creative, cost-effective solutions to training needs • Instrumental in growing the company’s HR consulting revenues by 85% over 2 years based on effective stakeholder management capabilities, team leadership skills, and HR subject matter expertise Show less • Lead a series of fast-paced HR and Program Management activities for this top nonprofit consulting firm, providing support to over 1,000 nonprofit clients annually throughout the Pacific Northwest and beyond • Partnered with client leadership teams to provide strategic HR direction, develop and implement policies and practices with a keen eye on diversity, equity and inclusion to strengthen employee experience including performance evaluation, employee engagement, compensation… Show more • Lead a series of fast-paced HR and Program Management activities for this top nonprofit consulting firm, providing support to over 1,000 nonprofit clients annually throughout the Pacific Northwest and beyond • Partnered with client leadership teams to provide strategic HR direction, develop and implement policies and practices with a keen eye on diversity, equity and inclusion to strengthen employee experience including performance evaluation, employee engagement, compensation, recruitment, talent development and other areas • Developed new HR program offerings to address emerging needs within the nonprofit sector, supervising a growing 8-member team of staff/contractors and 50+ additional skilled volunteers in the delivery of all ongoing projects • Served as the primary escalation point for clients concerning employee relations and HR compliance issues—including helping them navigate questions related to EEOC, ADA, and other federal/state/municipal labor laws; invited to present a full-day session on HR best practices at the 2018 Washington Nonprofit Conference • Facilitate a knowledge-sharing coalition of 25+ nonprofit organizations, guiding them in identifying ongoing employee training and development needs and exploring creative, cost-effective solutions to training needs • Instrumental in growing the company’s HR consulting revenues by 85% over 2 years based on effective stakeholder management capabilities, team leadership skills, and HR subject matter expertise Show less

HR, Organization and Learning Development Consultant

• Mar 2011 - Sep 2015

• Provided consulting services to various small to mid-size organizations on human resource and organizational development issues. (Client names provided on request.) • Conducted HR assessments, analyzed results, and offered recommendations to enhance employee experience throughout the employee life cycle areas, and ensure labor law compliant HR practice • Designed and developed strategic HR plans for clients, aligned to their specific mission/vision/values, in addition to facilitating… Show more • Provided consulting services to various small to mid-size organizations on human resource and organizational development issues. (Client names provided on request.) • Conducted HR assessments, analyzed results, and offered recommendations to enhance employee experience throughout the employee life cycle areas, and ensure labor law compliant HR practice • Designed and developed strategic HR plans for clients, aligned to their specific mission/vision/values, in addition to facilitating staff and leadership retreats to better identify and articulate core organizational values • Developed employee handbook template for international offices of a global nonprofit, HQ Seattle, with emphasis on local adaptation while aligning with organizational values. • Provided volunteer management expertise to help nonprofits improve volunteer engagement, by advising them on effective volunteer recruiting, screening, training, and recognition practices Show less • Provided consulting services to various small to mid-size organizations on human resource and organizational development issues. (Client names provided on request.) • Conducted HR assessments, analyzed results, and offered recommendations to enhance employee experience throughout the employee life cycle areas, and ensure labor law compliant HR practice • Designed and developed strategic HR plans for clients, aligned to their specific mission/vision/values, in addition to facilitating… Show more • Provided consulting services to various small to mid-size organizations on human resource and organizational development issues. (Client names provided on request.) • Conducted HR assessments, analyzed results, and offered recommendations to enhance employee experience throughout the employee life cycle areas, and ensure labor law compliant HR practice • Designed and developed strategic HR plans for clients, aligned to their specific mission/vision/values, in addition to facilitating staff and leadership retreats to better identify and articulate core organizational values • Developed employee handbook template for international offices of a global nonprofit, HQ Seattle, with emphasis on local adaptation while aligning with organizational values. • Provided volunteer management expertise to help nonprofits improve volunteer engagement, by advising them on effective volunteer recruiting, screening, training, and recognition practices Show less

Research Assistant

• Jan 2014 - May 2014

Building Better Boards is a research project designed to determine which factors make boards of directors effective and what impact gender diversity contributes to board success. Some research has shown that a critical mass of women directors on a board enhance board effectiveness, while some critics remain unconvinced. What do board directors themselves believe based upon their on-the-ground experience? The team gathered the inside views of 102 male and female board directors from around the… Show more Building Better Boards is a research project designed to determine which factors make boards of directors effective and what impact gender diversity contributes to board success. Some research has shown that a critical mass of women directors on a board enhance board effectiveness, while some critics remain unconvinced. What do board directors themselves believe based upon their on-the-ground experience? The team gathered the inside views of 102 male and female board directors from around the world to answer these questions. As a research assistant, I shouldered the responsibility of qualitative analysis of part of the interview data, including studying, analyzing, categorizing and calibrating the inputs received. Show less Building Better Boards is a research project designed to determine which factors make boards of directors effective and what impact gender diversity contributes to board success. Some research has shown that a critical mass of women directors on a board enhance board effectiveness, while some critics remain unconvinced. What do board directors themselves believe based upon their on-the-ground experience? The team gathered the inside views of 102 male and female board directors from around the… Show more Building Better Boards is a research project designed to determine which factors make boards of directors effective and what impact gender diversity contributes to board success. Some research has shown that a critical mass of women directors on a board enhance board effectiveness, while some critics remain unconvinced. What do board directors themselves believe based upon their on-the-ground experience? The team gathered the inside views of 102 male and female board directors from around the world to answer these questions. As a research assistant, I shouldered the responsibility of qualitative analysis of part of the interview data, including studying, analyzing, categorizing and calibrating the inputs received. Show less

Learning Specialist

• Jun 2009 - Dec 2009

* Trained over 100 researchers and administrators in hands-on sessions on new features of the System to Administer Grants Electronically (SAGE Suite) thus enabling a smooth rollout and adoption throughout the university. * Developed courseware and job aids for the trainings. * Planned and coordinated all resources for successful sessions. * Trained over 100 researchers and administrators in hands-on sessions on new features of the System to Administer Grants Electronically (SAGE Suite) thus enabling a smooth rollout and adoption throughout the university. * Developed courseware and job aids for the trainings. * Planned and coordinated all resources for successful sessions.

Associate HR / Training Consultant

• Oct 2004 - Dec 2007

• Collaborated with internal business leaders and HR business partners to address various behavioral and competency developmental needs of various business groups. • Assessed emerging staff training needs and skill gaps, then subsequently led the design, development, and delivery of high-impact workshops and relevant learning experiences using the ADDIE model; additionally tasked with conducting a cohort-based Future Managers Program (FMP) for 120 new high-potential… Show more • Collaborated with internal business leaders and HR business partners to address various behavioral and competency developmental needs of various business groups. • Assessed emerging staff training needs and skill gaps, then subsequently led the design, development, and delivery of high-impact workshops and relevant learning experiences using the ADDIE model; additionally tasked with conducting a cohort-based Future Managers Program (FMP) for 120 new high-potential leaders • Consistently grew awareness around the company’s new training capabilities, and the ROI they provided, building excitement among managers and employees alike about the value of professional development • Additionally designed/implemented a series of pre- and post-training questionnaires, using Donald L Kirkpatrick's training evaluation model, to accurately assess all training results and their extended impact

Corporate Trainer

• Dec 2002 - Sep 2004

* Designed, developed, and facilitated training classes/programs on various management and technical topics for a portfolio of top clients including GE, World Bank, and the National Highway Authority of India (NHAI) * Received multiple honors during tenure, including awards for Outstanding Customer Service, Excellent Account Management (GE Power Services account) and the Annual Knowledge Management Award for leading training that took a national government agency staff team from 0% to 100%… Show more * Designed, developed, and facilitated training classes/programs on various management and technical topics for a portfolio of top clients including GE, World Bank, and the National Highway Authority of India (NHAI) * Received multiple honors during tenure, including awards for Outstanding Customer Service, Excellent Account Management (GE Power Services account) and the Annual Knowledge Management Award for leading training that took a national government agency staff team from 0% to 100% in computer literacy within 6 months * Launched and sustained various training initiatives at the client locations * Shouldered the role of ISO 9000 Compliance Executive for the IT operations.

IT Specialist

• Jul 2000 - Nov 2002

* Began career in a PM-focused role involving vendor management, procurement, installation, administration, and troubleshooting of servers, laptops, desktops, network switches, and hardware for a global IT consultancy—ensuring the proper technology systems and workspace facilities were in place to support the company’s exponential growth