Matthew Long

Pest Control Technician at Terminix Commercial
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Contact Information
us****@****om
(386) 825-5501
Location
Aurora, Illinois, United States, US
Skills

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Cedric B.

Matt is polite, professional and knowledgeable. He works well under pressure and met deadlines on time. Matt was always a team player and was always will to help a co-worker in need.

LinkedIn User

Matt is dependable and has good job knowlegde. He was also ready to assist with other areas and was a good team player.

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Credentials

  • Insurance License
    Life
    Dec, 2011
    - Oct, 2024

Experience

  • Terminix Commercial
    • United States
    • Facilities Services
    • 200 - 300 Employee
    • Pest Control Technician
      • Feb 2020 - Present

      Provided a Pre-Call to advise of Service Date and Time, type of service, and what to expect. Provided a Post-Service communication, once service is complete. This was to advise of what was done, to advise of any findings, to advise of next service, and balance due. Inspect commercial sites to diagnose pest control needs, provide the proper service as needed, and advised customer of possible pest entry point. Apply pesticides according to schedules, safety procedures, regulations, and the labels specific instructions. Spray, bait, and set traps to control pests. Used proper Personal Protective Equipment and educated customers on safety protocols (ie. How long to keep pets away from treated areas). Sold and Up sold services to new and existing clients to develop customer base. Show less

  • Terminix
    • United States
    • Consumer Services
    • 700 & Above Employee
    • Pest Control Technician
      • Oct 2018 - Feb 2020

      Provided a Pre-Call to advise of Service Date and Time, type of service, and what to expect. Provided a Post-Service communication, once service is complete. This was to advise of what was done, to advise of any findings, to advise of next service, and balance due. Inspect residential sites to diagnose pest control needs, provide the proper service as needed, and advised customer of possible pest entry point. Apply pesticides according to schedules, safety procedures, regulations, and the labels specific instructions. Spray, bait, and set traps to control pests. Used proper Personal Protective Equipment and educated customers on safety protocols (ie. How long to keep pets away from treated areas). Sold and Up sold services to new and existing clients to develop customer base Show less

  • LAUNCH Technical Workforce Solutions
    • United States
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Recruiter
      • Sep 2017 - Jan 2018

      • Source, qualify and recruit candidates to fulfill client needs for aviation mechanics, technicians and engineers. • Utilize applicant tracking system to manage profiles, job openings, skill segmenting, and communications. • Create and manage online postings with various job boards. • Handle inbound and outbound calls to pre-qualify, skill-check, and match candidates to job openings while communicating the benefits of working at LAUNCH. • Assist the compliance and on-boarding team by initiating the process with new mechanics. • Maintain consistent communication with current mechanics to foster their long-term employment with LAUNCH. Show less

  • Colorado Technical University/Career Education Corp.
    • National Admissions Advisor
      • Sep 2014 - May 2017

      • Manages home lending production for an inside sales team of mortgage loan officers in accordance with enterprise core values. Responsible for the business integrity of their team. • Manages and coordinates the activities of mortgage loan officers engaged in providing products and/or services, for the home lending line of business, within an inside sales environment. • Grows, retains and develops an effective inside sales force for an assigned team. • Drives productivity through sales initiatives and leveraging marketing collateral. Maximizes portfolio retention opportunities and enterprise share of wallet through lead distribution and lead management strategies. • Manages activities to align with customer experience expectations Show less

  • Financial Management Systems
    • United States
    • Financial Services
    • Default Resolution Specialist
      • Apr 2014 - Sep 2014

      • Interviewing borrowers, enabling diagnosis of concern to offer available options for rehabilitation and/or dismissal from federal defaulted student loans. • Performing about 200+ calls a day. • Collecting the total balance or working towards a Settlement in Full when borrower is able. Setting up a Rehabilitation Plan (9 month demonstration of ability to pay) to remove from default and place with new servicer. Sending out Consolidation Application. • Interviewing borrowers, enabling diagnosis of concern to offer available options for rehabilitation and/or dismissal from federal defaulted student loans. • Performing about 200+ calls a day. • Collecting the total balance or working towards a Settlement in Full when borrower is able. Setting up a Rehabilitation Plan (9 month demonstration of ability to pay) to remove from default and place with new servicer. Sending out Consolidation Application.

  • Guaranteed Rate
    • United States
    • Financial Services
    • 700 & Above Employee
    • Mortgage Processor
      • Jun 2013 - Sep 2013

      • Ensure the timely and accurate packaging of all loans originated by our loan officers. Such as gather information and take each file from pre-approval to closing. • Input proper loan information into the system for processing. • Ensuring that all loan documentation is completely accurate, verified, and complies with company policy. • Verify loan documents including income credit appraisal and title insurance. • Ultimately preparing each application for submittal to underwriting. • Review file documentation and make sure all items needed are requested. • Order and coordinate loan documents. • Meet crucial deadlines requested and Targeted Goals set by management. • Perform any additional duties assigned by management. Show less

  • HSBC
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Mortgage Service Specialist (SPOC)
      • Jan 2012 - Jun 2013

      • Interviewing the customer to diagnose the area of concern and direct activity towards resolving the issue. • Entering accounts into the SPOC Tool that are in Imminent Default, Modification, Exit Strategy, or have foreclosure concerns that cannot be resolved within the same call. • Attempt to resolve the account by collecting the total amount due. • Approving Foreclosure initiation/removal of foreclosure holds. • Interviewing the customer to diagnose the area of concern and direct activity towards resolving the issue. • Entering accounts into the SPOC Tool that are in Imminent Default, Modification, Exit Strategy, or have foreclosure concerns that cannot be resolved within the same call. • Attempt to resolve the account by collecting the total amount due. • Approving Foreclosure initiation/removal of foreclosure holds.

  • Dovenmuehle Mortgage
    • United States
    • Financial Services
    • 200 - 300 Employee
    • Loss Mitigation Specialist/Underwriter
      • May 2009 - Jun 2011

      • Review Financial Information to determine financial hardship. • Order Property Appraisals and Title Searches. • Calculated figures to determine a beneficial Loss Mitigation Workout. • Prepare & submit proposals for loan modifications, as well as forbearance & repayment plans for approval. • Communicate with Foreclosure Attorneys in regards to Foreclosure activity and fees. • Consistently met goals set by management. • Review Financial Information to determine financial hardship. • Order Property Appraisals and Title Searches. • Calculated figures to determine a beneficial Loss Mitigation Workout. • Prepare & submit proposals for loan modifications, as well as forbearance & repayment plans for approval. • Communicate with Foreclosure Attorneys in regards to Foreclosure activity and fees. • Consistently met goals set by management.

  • Citi Residential Lending
    • Financial Services
    • 100 - 200 Employee
    • LOSS MITIGATION NEGOTIATOR
      • Jun 2005 - Feb 2009

      • Collecting on 0 to 90+ days delinquent, pre-foreclosure, and foreclosure accounts. • Received financial statements from delinquent borrowers for possible loan modifications and payment plans. • Set up foreclosure loans for reinstatement and recommended possible Short Sale when necessary. • Follow F.D.C.P.A. Guidelines. • Assisting management with the training of new employees. • Collecting on 0 to 90+ days delinquent, pre-foreclosure, and foreclosure accounts. • Received financial statements from delinquent borrowers for possible loan modifications and payment plans. • Set up foreclosure loans for reinstatement and recommended possible Short Sale when necessary. • Follow F.D.C.P.A. Guidelines. • Assisting management with the training of new employees.

  • DaimlerChrysler Commercial Services/FASTRUCK DIVISION
    • Collector
      • Oct 2001 - May 2005

      • Managed accounts exceeding 31-60 plus days delinquent. • Responsible for keeping a 93% cure rate of 60 plus day delinquent accounts, as well as a 60% cure rate of 45 day delinquent accounts. • Provide aid to the collectors in resolving their under 30 day delinquent accounts. • Handled complaint calls when needed. • Skiptrace using Fastdata and Accurant. • Managed accounts exceeding 31-60 plus days delinquent. • Responsible for keeping a 93% cure rate of 60 plus day delinquent accounts, as well as a 60% cure rate of 45 day delinquent accounts. • Provide aid to the collectors in resolving their under 30 day delinquent accounts. • Handled complaint calls when needed. • Skiptrace using Fastdata and Accurant.

  • Household International/Household Automotive Finance Corp
    • Collector
      • Jun 1998 - Oct 2001

      • Collected on 15 - 85 day past due accounts • Responsible for collecting 85% of delinquent accounts monthly. • Ensuring all conversations were within F.D.C.P.A. guidelines. • Take charge of the collection floor during management meetings. • Aided in the training of new employees. • Took manager calls when necessary • Collected on 15 - 85 day past due accounts • Responsible for collecting 85% of delinquent accounts monthly. • Ensuring all conversations were within F.D.C.P.A. guidelines. • Take charge of the collection floor during management meetings. • Aided in the training of new employees. • Took manager calls when necessary

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