Duncan Saylor

Client Solutions Manager at VUBIQUITY
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US

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Experience

    • United States
    • Entertainment Providers
    • 200 - 300 Employee
    • Client Solutions Manager
      • Nov 2017 - Present

      • Devised user acceptance test plans, including regression and integration testing • Oversaw testing by stakeholders • Tracked defects for near term or future resolution • Acted as an operations advocate for optimizations in user interface and user experience • Created documentation for new features and updated workflows as subject matter expert • Provided user training, product demos and support for operations users and external clients • Performed overflow QA testing •… Show more • Devised user acceptance test plans, including regression and integration testing • Oversaw testing by stakeholders • Tracked defects for near term or future resolution • Acted as an operations advocate for optimizations in user interface and user experience • Created documentation for new features and updated workflows as subject matter expert • Provided user training, product demos and support for operations users and external clients • Performed overflow QA testing • Collaborated with international and remote teams on an ongoing basis • Automated metadata workflows using RegEx and asset management system • Triaged production issues reported by users including ingest, processing and delivery, identified workarounds or escalated to appropriate groups • Documented user stories to translate into new product requirements • Coordinated with developers and product owners to review user stories and devise solutions within an Agile framework • Provided continued support for operations as subject matter expert on new processes, including unique workflows for Verizon, Comcast, Epix, HBO, Amazon and Disney • Selected by peers for an "Employee of the year" award Projects MediaPulse • Oversaw update of inventory and ingest tracking system for digital asset management • Gathered requirements, designed and implemented custom order tracking systems • Designed custom layouts for ordering, scheduling, bidding and reporting for Mastering, Tape Ingest, and Post Production teams Red Carpet • Performed integration testing for existing systems and new workflows, including point of sales and heightened digital security in accordance with MPAA regulations • Advised on and tested automated workflow updates DirectTV Latin America • Coordinated testing, issue tracking and resolution with international teams, customers and third party metadata enrichment vendor Epix • Tested automated content marking and editing system utilizing EDL metadata

    • Media Manager
      • Apr 2016 - Nov 2017

    • United States
    • Construction
    • 700 & Above Employee
    • Time & Materials Clerk / Archivist
      • Sep 2013 - Dec 2015

    • Assistant Editor
      • Apr 2013 - Sep 2013

    • Graphics and Character Design
      • Dec 2012 - Jun 2013

  • G Living
    • Santa Monica, CA
    • Head Archivist
      • Apr 2011 - Sep 2012

  • YoYoNation
    • New York City, NY
    • Social Media Coordinator
      • Apr 2009 - Nov 2010

  • NEHST Studios
    • New York City, NY
    • Social Media Intern
      • Jun 2008 - Jan 2009

  • NYU Editing Lab
    • New York City, NY
    • Technical Assistant
      • Dec 2002 - Dec 2005

Education

  • New York University
    Bachelor of Fine Arts (BFA)
    2002 - 2006

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