Rachael Shaya

Director of Sales & Customer Relations at Ready Group
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Contact Information
us****@****om
(386) 825-5501
Location
Tel Aviv District, Israel, IL
Languages
  • Hebrew Native or bilingual proficiency
  • English Native or bilingual proficiency

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Carmit Gilon Halev

As Rachael's direct manager for several years, I can say that I have gained a true partner Rachael possesses a unique combination of innate talent, acquired skills, and an unwavering commitment to achieving excellence She has consistently demonstrated exceptional performance and dedication throughout. She contributed significantly to our organization's growth and success. Rachael’s ability to identify potential clients, build strong relationships, and close deals is truly commendable. Rachael has many strengths, among them the ability to handle and lead several different tasks without anything falling (Multitasking), quick entry into new areas, deep understanding of the sales process and the ability to adapt her approach to different clients and market conditions. In addition to her impressive professional abilities, Rachael possesses exceptional interpersonal and communication skills. She effortlessly builds rapport with clients and colleagues alike, establishing trust and credibility. Rachael effective communication style enables her to articulate complex concepts with ease, making her an influential presenter and negotiator. her dedication, passion, and ability to consistently deliver outstanding results make her an ideal candidate for any leadership role.

AUGUSTINE BOW

I had the privilege of working with Rachael in Ghana for Two Years when she was given an International assignment by an International organization to undertake Social and Educational Development Initiatives in Vulnerable Communities in Ghana. From day one, Rachael proved to have possessed a better understanding of developmental issues, and was poised for the tasks ahead. Sandwiched between two key partner Organizations, as well as working among many other Public and Private collaborative institutions, she exhibited excellent ability and resilience by working under intense pressure, and simultaneously handled different responsibilities that require professional flexibility, and a faster understanding of different cultures. Her inner tenacity serves as a great asset that enables her to work in any environment and condition. I have learnt Fortitude and Desire from her. Rachael is a personality without borders, and a gift to any world and organization that is lucky to find her. She is a safe pair of hands. I am therefore very proud to endorse Miss. Rachael Shaya for any obligation and to recommend her to anyone who might need her service.

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Credentials

  • Learning HubSpot
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Onboarding and Adoption Best Practices for Customer Success Management
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Salesforce Essential Training
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Managers Training Course
    The Jewish Agency for Israel
    Sep, 2018
    - Nov, 2024
  • Certified Coach for Managers
    איק"א הדרכות
    Jul, 2016
    - Nov, 2024

Experience

    • Israel
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director of Sales & Customer Relations
      • Dec 2021 - Present

      • Leading strategic, B2B, customers throughout the pre sales, sales, post sale & up-sale customer lifecycle • Increasing income and ROI of the company Entering new markets, creating business opportunities and onboarding new customers to the sales pipeline Identifying needs and increasing new opportunities with existing customers • Managing local & global partnerships in various R&D fields & Industries • Settling negotiations & building contracts: service providers, customer agreements, price quotes • Managing post-sale projects; defining workflow process, matrix and project plan, and accomplishing project’s goals • Building and executing the KPls of the company per year • Managing the Hubspot CRM: data cleansing, property building, email marketing, report and usage of analytical tools Show less

  • Self-Employed
    • Tel Aviv, Israel
    • Engagement Manager
      • Aug 2019 - Oct 2021

      • Founding team member of an early-stage ed-tech startup ("Madooa") • Managed relationships with 30+ stakeholders and led teams of 15 volunteers • Built the initial pilot and onboarding plan including the annual curriculum, educational concept, and the ongoing customer engagement best practice (over 100% growth of customers between pilot& onboarding) • Project Specialist at the "SpaceLab" program, The "Ramon foundation" • Managed the implementation of the program in 15+ schools, throughout the project lifecycle (onboarding, adoption, engagement) • Led and built training and spearheaded educational plans for 50+ customers and mentors • Recruited and managed a team of 15 mentors responsible to implement program deliverables • Built relationship and retention plans for 15+ local and global partners • Created analyses and metrics to evaluate and improve the effectiveness of the program Show less

    • Israel
    • Non-profit Organizations
    • 700 & Above Employee
    • Director of an international development center, Project “TEN”, The Jewish Agency in Ghana, Africa
      • Sep 2017 - Aug 2019

      • Built core strategic partnerships with local and governmental institutions (G2G programs) and managed key relationships influencing project development roadmap and developing new opportunities • Managed and trained 10+ staff members and 6 groups of volunteers of 15 each (over 100 people in total) • Led all of the operational aspects of the center, including the budget of (hundreds of thousands NIS yearly) • Developed and led 10+ educational and community programs tailored to the Ghanaian culture Show less

    • Israel
    • Education Management
    • 700 & Above Employee
    • Teacher
      • Sep 2013 - Aug 2017

      • Educator of a 30 student's Junior High class • Preparing students for final exams (“Bagrut”) in Bible studies with over 90% pass rate • Initiating an innovative project-based-learning program and developing alternative assessment programs for high school • Educator of a 30 student's Junior High class • Preparing students for final exams (“Bagrut”) in Bible studies with over 90% pass rate • Initiating an innovative project-based-learning program and developing alternative assessment programs for high school

Education

  • The College of Management Academic Studies
    M.A. in Organizational Consulting and Development
    2014 - 2016
  • Levinsky College of Education
    B.Ed. in Education, with a Teaching Certificate from the “Regev” Excellence Program, Education
    2010 - 2013

Community

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