Experience

Groves Ltd

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Website and Communications Assistant

  • Oct 2022 - Present

  Responsibilities in addition to previous role:- Assisting the Website and Communications Manager in the creation of all publications- Management of Tilda Fabrics brand- Management of Oliso brand

• Website Assistant

  • May 2021 - Oct 2022

  - Supporting the website manager in all aspects of general running of www.grovesltd.co.uk- Responsible for all product data preparation for monthly new product launches. Importing all new products and uploading relevant supporting information to the website via Contentful.- Liasing with software developers to resolve technical issues using JIRA to report issues and track their progress. - Respond to any web related customer problems and check for failed sales orders, contacting customers when necessary.- Using iContact to create and send out monthly E-Newsletters and bulk emails.- Maintain press section on the website, liaising with Marketing Agency.- Manage, create content and schedule posts for all social media platforms for Groves Ltd including Instagram, Facebook and YouTube. Show less

• Sales Administrator

  • Jun 2020 - May 2021



Haybrook IT Resourcing Limited

• Oxford, United Kingdom

• IT Recruitment Consultant

  • Jul 2019 - Jul 2020

  - Searching databases for candidates to match vacancies for both private and public sector IT roles, both - Assessing candidates by conducting first stage telephone interviews and creating a shortlist of suitable candidates. - Writing candidate profiles and tailoring CVs to send to clients. - Guiding candidates through interview process. - Gathering feedback for clients. - Searching databases for candidates to match vacancies for both private and public sector IT roles, both - Assessing candidates by conducting first stage telephone interviews and creating a shortlist of suitable candidates. - Writing candidate profiles and tailoring CVs to send to clients. - Guiding candidates through interview process. - Gathering feedback for clients.



FRÖVI

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Marketing Assistant

  • Jan 2019 - Jun 2019

  Frovi specializes in designing innovative Scandinavian style furniture for social spaces. As Marketing Assistant my job is to support the Marketing team to make sure that everyone is on track to deliver their projects effectively. My responsibilities include: - Updating all the staff noticeboards, internal staff newsletter, marketing news and calendars. - Researching new merchandise options. - Liaising with fabric suppliers to ensure all new fabrics and finishes are featured in the showroom. - Refreshing mood board displays in the showroom finishes room, updating window displays. - Provide content for the social media schedule and website blog posts. - Help to co-ordinate regular E-Shot campaigns. - Collate content to produce Product Information Guides. - Raising purchase orders for marketing and the showroom. Show less



Groves Ltd

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Sales Administrator

  • May 2018 - Jan 2019

  Groves is the UK's leading independent distributor of sewing, quilting and craft products. My responsibilities as Sales Administrator included: - Assisting customers with product enquiries via phone and email - Inputting sales orders into the main ERP system to tight deadlines - Resolving queries and disputes over deliveries - Dealing with suppliers and supporting the buying team - General administration Groves is the UK's leading independent distributor of sewing, quilting and craft products. My responsibilities as Sales Administrator included: - Assisting customers with product enquiries via phone and email - Inputting sales orders into the main ERP system to tight deadlines - Resolving queries and disputes over deliveries - Dealing with suppliers and supporting the buying team - General administration



Simon Elvin Greeting Card Design Studio

• High Wycombe, Buckinghamshire

• Design Studio Intern

  • Aug 2017 - Aug 2017

  I completed an internship at Simon Elvin Greeting Card design studio. A card that I designed was put forward for their 2018 Spring range. I completed an internship at Simon Elvin Greeting Card design studio. A card that I designed was put forward for their 2018 Spring range.



PATTERN TEXTILES LIMITED

• United Kingdom
• Textile Manufacturing
• 1 - 100 Employee

• Design Studio Intern

  • Mar 2017 - Apr 2017

  I completed a five week internship at Pattern Textiles, a design studio in Bethal Green, London. Pattern textiles specialize in creating directional surface prints for fashion houses, retailers and fabric manufacturers worldwide. My responsibilities and duties included: - Putting together trend moodboards for clients - Creating hand drawn and painted imagery that would later be digitally translated into repeating pattern designs using Adobe Photoshop. - Creating digitally drawn images using Adobe Illustrator. -Assisting with screen printing. - Basic design studio duties such as washing, preparing and sewing digitally printed fabrics ready to be shown to clients all over the world by the sales team. Show less



Groves Ltd

• Thame, Oxfordshire

• Warehouse Assistant

  • May 2016 - Sep 2016

  Picking large and complex orders of 200 lines or more in the warehouse using a RF scanning gun to guarantee picking accuracy. Picking large and complex orders of 200 lines or more in the warehouse using a RF scanning gun to guarantee picking accuracy.



Waitrose

• Headington, Oxfordshire

• Supermarket Assistant

  • May 2015 - Sep 2015

  - Serving customers, cash handling and working the till - Running the store bakery - Placing orders and stock check enquiries - Serving customers, cash handling and working the till - Running the store bakery - Placing orders and stock check enquiries



Groves Ltd

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Accounts Administrator

  • Dec 2013 - Aug 2014

  - In the sales ledger department processing inbound payments - Chasing up old invoices and dealing with any debt management - Organising and filing invoices in an efficient way - In the sales ledger department processing inbound payments - Chasing up old invoices and dealing with any debt management - Organising and filing invoices in an efficient way



Boots UK

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2013 - Jan 2014

  - Serving customers, cash handling and working the till - Promoting special offers and upselling - Stock count - Serving customers, cash handling and working the till - Promoting special offers and upselling - Stock count