Gladys Donkeng

Assistant Director - Financial Quality Control, BI & Analytics at University of North Carolina at Chapel Hill
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency

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Credentials

  • ITIL Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Jul, 2014
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant Director - Financial Quality Control, BI & Analytics
      • Jun 2019 - Present

    • Lead Business Systems Analyst - Grants, Project, Contracts, A/R, Billing
      • Nov 2015 - Jun 2019

      • Peoplesoft Finance 9.2 implementation . Conducted Peoplesoft trainings for 30 and more accountants. Experience interfacing with clients to collect and document business requirements in time sensitive and unpredictable environments• Ability to communicate with technical and nontechnical audiences . Functional and Technical documentation • Knowledge of PeopleSoft table structure, ability to search Component Interface, records, tables and others in Application Designer (App Designer)• Fluent with PeopleSoft Query and SQL, Excel data analysis tools, and SQL developer• In-depth knowledge of PeopleSoft Financial (Grants Management, Billing, Customer Contracts, Project Costing, and Accounts Receivables). Knowledge of Accounts Payable integration with Grants modules. Account Reconciliation/Subsystems reconciliations . Knowledge of how the Commitment Control module works for Grant administration. Project Management skills• Provided analysis, setup, and testing of programs to ensure accurate financial results and compliance with Generally Accepted Accounting Principles (GAAP)• Documented test results and troubleshooted program issues• Created an maintained documentation, user manuals, and training document• Identified and made recommendations for improving processes and procedures (Project Status, Billing, Excel2CI tool)

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • SharePoint Business System Analyst
      • Jun 2014 - Nov 2015

      • Involved in numerous project objectives where I worked from the initial requirement, through development and support• Reduce the number of clarification questions to less than 5% by documenting detailed business requirements• Significantly reduced the number of defects during UAT by writing and performing in-depth test before UAT• Improved the communication gap between developers and business owners

    • IT Business Analyst Lead
      • May 2013 - Jun 2014

      • Lead team of five associates on a daily task to match financial statements to cash receipts using business software• Meet with IT managers to discuss project requirements and updates• Perform User tests on software used to retrieve information from statement• Liaison between onshore and offshore IT stakeholders

    • Systems Analyst
      • Sep 2011 - May 2013

      • Participated in requirements gathering from end-users to ensure users are furnished with supported data and information • Provided updates to end users on production issues resolutions• Generated SQL reports for business users and monitored nightly batch jobs • Performed various system testing to validate system processing, fixes applied to system, and provided testing sign off

    • United States
    • Higher Education
    • 700 & Above Employee
    • Summer 2010 INDEPENDENT RESEARCH STUDY
      • Jun 2010 - Sep 2010

      Worked on a team with two undergraduate and a professor to create computer science labs. Great experience with XML parsing and UML design Experience with Java Swing Worked on a team with two undergraduate and a professor to create computer science labs. Great experience with XML parsing and UML design Experience with Java Swing

    • United States
    • Higher Education
    • 700 & Above Employee
    • Summer Research
      • Jun 2009 - Aug 2009

      Worked on a team of undergraduates and one PhD student to develop an automated system to estimate the thickness of ice sheets in Greenland and Antarctica. The image processing toolbox of MATLAB was used to develop the software. Journal paper about work is published in IEEE Transaction on Image Processing 2010 V. 19 Worked on a team of undergraduates and one PhD student to develop an automated system to estimate the thickness of ice sheets in Greenland and Antarctica. The image processing toolbox of MATLAB was used to develop the software. Journal paper about work is published in IEEE Transaction on Image Processing 2010 V. 19

Education

  • University of North Carolina at Greensboro
    Master's degree, Information Technology and Management with Business analytics concentration
    2017 - 2019
  • Boston University - Metropolitan College
    Database Management and Business Intelligence, 3.80
    2014 - 2015
  • University of Arizona
    BS Computer Science, Computer Science
    2007 - 2011

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