Jami Barnett

Technical Writer at CurrentDesk
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Fort Smith Area
Skills

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Bio

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Credentials

  • Google Analytics
    Google
    Oct, 2019
    - Nov, 2024

Experience

  • CurrentDesk
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Technical Writer
      • Jun 2018 - Present

      - Write new help documents for end users - Update existing knowledge base articles - Write content marketing materials - Use GitHub to update files for internationalization with i18n tags - Use Google Search Console, Google Analytics, and SERanking for site traffic analysis - Write new help documents for end users - Update existing knowledge base articles - Write content marketing materials - Use GitHub to update files for internationalization with i18n tags - Use Google Search Console, Google Analytics, and SERanking for site traffic analysis

  • ConsumerAffairs
    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Associate Director of Research
      • Jun 2016 - May 2018

      I acted as a consumer advocate by researching and writing consumer-facing pages on ConsumerAffairs, including buyer's guides, how-to articles, and other consumer resources. -- Interviewed subject-matter-experts to accurately relay facts to consumers -- Generated ideas for new forms of content to increase traffic -- Conducted SEO research to develop content ideas I acted as a consumer advocate by researching and writing consumer-facing pages on ConsumerAffairs, including buyer's guides, how-to articles, and other consumer resources. -- Interviewed subject-matter-experts to accurately relay facts to consumers -- Generated ideas for new forms of content to increase traffic -- Conducted SEO research to develop content ideas

  • Drew University
    • United States
    • Higher Education
    • 500 - 600 Employee
    • Director of the Center for Writing Excellence
      • Aug 2015 - Jun 2016

      As Director, I oversaw the University's main writing support center, which provides both one-on-one and small group tutoring by a trained staff of student tutors as well as audience-specific support for writing and learning. -- Worked collaboratively with all staff in the Center for Academic Excellence -- Monitored and implemented existing and new programming to advance student writing skills -- Acted as the liaison between tutors, students, and faculty to ensure effective services Show less

  • The University of Tulsa
    • United States
    • Higher Education
    • 700 & Above Employee
    • Teaching Assistant
      • Aug 2007 - Aug 2015

      As a graduate student, I taught Freshman Composition and Technical Writing, both required classes for all students at The University of Tulsa. -- Created syllabi and course materials-- Worked on committees to revise university curriculum-- Met with students one-on-one to provide individualized instruction

    • Writing Center Director
      • May 2013 - May 2014

      As a PhD candidate, I managed the Helen N. Wallace Writing Center at the University of Tulsa, which provides writing support to undergraduate, graduate, and law students. -- Supervised and trained graduate student workers-- Promoted the Writing Center to University faculty, and other tasks as needed-- Worked with students to develop writing skills

Education

  • University of Tulsa
    Doctor of Philosophy (Ph.D.), English Language and Literature, General
    2007 - 2015
  • Drury University
    Bachelor of Arts (BA), Writing, General; Literature, General; Global Studies (minor)
    2003 - 2007

Community

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