Keith Fetterman

Technical Services Manager at SuiteCentric
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Contact Information
us****@****om
(386) 825-5501
Location
Bainbridge Island, Washington, United States, US

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5.0

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Cecelia Q.

Keith is an exceptionally talented Solutions Architect and Developer with expert level knowledge of SuiteCommerce Advanced (SCA) and all of its underlying and related technologies. Although specializing in SCA Development, he also has extensive knowledge of other NetSuite modules and processes. I was impressed with Keith's communication skills - he is an excellent writer and is a natural at leading teams, consulting with clients and/or conducting client training. He also proved himself to be a team player, helping others, offering suggestions for process improvements and participating in weekly developer meetings where collaboration was the focus. Most importantly, Keith works with clients to fully understand and document their processes and business needs before architecting a technical solution. This customer focus and attention to detail exemplifies high-quality work and results in applications that have been thoroughly tested to ensure they meet or exceed the functional requirements. As project manager I could always trust that Keith would give 100% to our clients and the tasks at hand, and I always knew that the work would be done right, and done right the first time. I highly recommend Keith and would gladly work with him again.

Glenn Hansen

Keith laid the foundation for the success that Go2marine is enjoying today. More than that, he has been the leader that has guided the ever-improving technology of our e-commerce business. His knowledge, strategic thinking and leadership will provide valuable over site to a larger enterprise.

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Credentials

  • Certified SuiteCommerce Developer
    NetSuite

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Services Manager
      • Oct 2020 - Present

      Senior SuiteCommerce and SuiteCloud developer, solution architect and ecommerce consultant. Work includes development and implementation of SuiteCommerce Advanced websites and SuiteScript customizations; requirements definition and solution design; and ecommerce and Internet retailing consulting for clients. Technical Services Manager for SuiteCloud and SuiteCommerce development services at SuiteCentric. Senior SuiteCommerce and SuiteCloud developer, solution architect and ecommerce consultant. Work includes development and implementation of SuiteCommerce Advanced websites and SuiteScript customizations; requirements definition and solution design; and ecommerce and Internet retailing consulting for clients. Technical Services Manager for SuiteCloud and SuiteCommerce development services at SuiteCentric.

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior eCommerce Architect
      • Jun 2017 - Sep 2020

      Senior SuiteCommerce and SuiteCloud developer, solution architect and ecommerce consultant. Work includes development and implementation of SuiteCommerce Advanced websites and SuiteScript customizations; requirements definition and solution design; and ecommerce and Internet retailing consulting for clients. Work also includes project management and sales support for SuiteCommerce and SuiteCloud solutions. Senior SuiteCommerce and SuiteCloud developer, solution architect and ecommerce consultant. Work includes development and implementation of SuiteCommerce Advanced websites and SuiteScript customizations; requirements definition and solution design; and ecommerce and Internet retailing consulting for clients. Work also includes project management and sales support for SuiteCommerce and SuiteCloud solutions.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Director of eCommerce & Technical Services, Senior Solution Architect
      • Dec 2015 - Jun 2017

      Responsible for the management of the eCommerce & Technical Services practices; designing NetSuite eCommerce and advanced custom NetSuite solutions; providing sales support for eCommerce and technical consulting engagements and growing the eCommerce & technical consulting practices at Upilio Consulting. The Celigo Consulting Services Team helped Celigo become a 3-Time NetSuite Partner of the Year and premiere products partner. The entire team spun-off and became Upilio Consulting as of December 30, 2015, so that we can focus on becoming the premiere consulting and professional services partner in the industry. The eCommerce Services practice at Upilio Consulting specializes in implementing custom SuiteCommerce Advanced and SuiteCommerce (SiteBuilder) websites that are tailored to meet clients'​ special requirements and optimizing existing SuiteCommerce websites. The Technical Services practice specializes in custom NetSuite SuiteCloud/SuiteScript projects of all types, including building custom Business-2-Consumer (B2C) and Business-2-Business (B2B) web portals built over NetSuite and it's Customer, Partner and Vendor Centers. The solution architects and developers at Upilio have many years of experience designing and implementing very advanced, custom solutions in all areas of NetSuite. A few examples of technical projects include billing automation, customized inventory and order management, drop ship PO management and EDI. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Solution Architect
      • Jan 2015 - Dec 2015

      Responsible for designing NetSuite eCommerce solutions, providing sales support for eCommerce consulting engagements and growing the eCommerce practice. On December 30, 2015, the Celigo Consulting Services Team spun-off and became Upilio Consulting. Responsible for designing NetSuite eCommerce solutions, providing sales support for eCommerce consulting engagements and growing the eCommerce practice. On December 30, 2015, the Celigo Consulting Services Team spun-off and became Upilio Consulting.

    • VP of Information Technology / CTO
      • 2000 - 2015

      (Redden Marine Supply, Inc. acquired Mariner Supply, Inc. in 2013) VP of Information Technology (2013 – 2015) Responsible for growing the e-commerce business, e-commerce strategy and managing the e-commerce IT infrastructure for a $32M retail, wholesale and Internet retailing business • 60% increase in e-commerce conversions and 32% revenue growth since July 2013 through technology and business initiatives involving improvements in pricing, email campaigns, website customer experience and website search Chief Technology Officer (2000 – 2013) Responsible for all aspects in providing the technology for a $5.5M Internet retailing company; including providing technology vision and strategy; leading software/hardware architecture and software development; leading IT support, technology vendor relations and contracts • Grew a successful e-commerce, Internet retailing company from startup to acquisition • Successfully transitioned the accounting, order management and customer management systems to NetSuite, including integrating e-commerce websites, within 9 months; results included 20% less staff processing more orders, superior customer service and a real-time view of the business • Developed an efficient drop ship order processing subsystem resulting in one staff person processing over 100 orders daily to more than 150 suppliers • 17% improvement in on-line sales by implementing SEO best practices, redesigning the web user experience and re-architecting the e-commerce platform using Java EE patterns, JSTL, Struts, Tiles, Hibernate and MySQL • Architected a fast, highly available web/e-commerce infrastructure that had less than 1 day of downtime in 13 years • Developed e-commerce software that launched Go2marine’s internet retailing business using Java, Oracle and Linux resulting in significant, ongoing costs savings and being significantly faster than commercially available software Show less

    • Consultant, Development Team Lead & Senior Software Engineer
      • 1998 - 2000

      Provided consulting services and sales support, development team management and project coordination, systems architecture and software development of web based solutions for US West’s web development services business • Delivered a cutting-edge web based, e-commerce enabled, 125 terminal kiosk system, using Flash, Java and Oracle, by opening night of the Denver Pepsi Center Sports Arena; including a high-availability HP/UX server backend that was integrated with the on-site merchandise POS and inventory systems • Developed a web based, catalog for marketing SanMar’s Port Authority clothing brand using Java Servlets and Oracle • Developed several web database applications, including a recruitment management application, two physician databases for medical groups, a training registration application and a trouble ticket management system, using Java Servlets, CGI/Perl, Oracle and Informix Show less

Education

  • Virginia Polytechnic Institute and State University
    BS, Electrical Engineering
  • Landmark Education

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