Laura Romito

Multi Focal at ComServe Systems, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Pocono Lake, Pennsylvania, United States, US

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Experience

    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Multi Focal
      • Aug 2022 - Present

    • Restaurants
    • 700 & Above Employee
    • Server
      • Oct 2017 - Present

    • Server
      • Oct 2017 - Present

      I keep guests happy by serving them efficiently and with courtesy, leading to increased loyalty and referrals. Addressing guest service issues and referring them to management when needed makes sure guests are completely satisfied. To assist patrons in choosing meals and beverages, I provide menus, recommend courses, and answer food-related questions. Upselling customers is made easier when I stay current with menu options, specialties, and menu deviations. I process orders received from customers using the point-of-sale system and deliver them to the kitchen as quickly and accurately as possible. Among other things, I received recognition for leading the appetizer sales, as well as for my work as a certified trainer for new employees. Show less

    • United States
    • Retail Apparel and Fashion
    • 300 - 400 Employee
    • Independent Consultant
      • Sep 2020 - Present

  • Big Daddy’s Daycare
    • Nanticoke, Pennsylvania, United States
    • Childcare Provider
      • Apr 2009 - Apr 2012

      It is my responsibility to create a safe environment for the children, discipline them when necessary, and teach them good social manners. My expertise lies in combining intellectual and social activities that are both entertaining and exciting for children. To ensure my professional development and to keep up with daycare procedures and standards, I complete mandatory trainings and seminars. Aside from these tasks, I also handle administrative duties, including updating paperwork, filing, recordkeeping, writing reports, and correspondence. Finally, I monitor and promote children's health by teaching them a healthy diet, exercise, and good hygiene. Show less

    • Hospitality
    • 1 - 100 Employee
    • Administrative Assistant
      • Feb 2008 - Feb 2009

      I am responsible for the smooth running of the business, which includes answering phone calls, implementing new software, and updating databases. I maintain effective inventory control through the proper presentation, logging, and forecasting of stocks and inventories. All financial management for this business is handled by me, including payroll, daily sales revenue, gratuities, and profit and loss. My responsibilities also include monitoring all membership contracts, weddings, tournaments, and banquets. Finally, in addition to overseeing our accounts receivable and payable operations, I also aim to oversee our marketing efforts. Show less

  • Timpano Chophouse and Martini Bar
    • Tampa, Florida, United States
    • Bar Manager, Marketer, and Event Planner
      • Sep 2005 - Jan 2008

      Among my duties are managing daily managerial tasks, such as staff training and scheduling, inventory tracking, and morale building. By monitoring events, following up with direct marketing inside and outside of the organization, and implementing a bar cost project within budget, I've improved project management, maintenance, and customer retention in the company. As a result of my management skills, I have been able to generate over $100 per person per night from successful banquets. With my experience, the management team was able to double a 3.5 million dollar restaurant's profits within a year. Show less

Education

  • Bloomsburg University of Pennsylvania
    Bachelor’s Degree in progress, Marketing/Marketing Management, General
    2002 - 2003
  • Luzerne County Community College
    Associate's degree, Business, Management, Marketing, and Related Support Services
    1999 - 2001
  • Crestwood High School
    High School Diploma, General Studies
    1995 - 1999

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