Sabrina Combs, M.A.
Communications and IT Manager at City of Oak Harbor, WA- Claim this Profile
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Bio
Credentials
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Cybersecurity Awareness: Cybersecurity Terminology
LinkedInSep, 2022- Nov, 2024 -
Introduction to IT Architecture
LinkedInJul, 2022- Nov, 2024 -
The Six Morning Habits of High Performers
LinkedInMay, 2021- Nov, 2024
Experience
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City of Oak Harbor, WA
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United States
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Government Administration
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1 - 100 Employee
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Communications and IT Manager
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Mar 2021 - Present
Led multiple teams, including IT and Records Management. Coordinate all electronic and printed communications. Project management of special projects assigned by the City Administrator and Mayor. Contract management of vendor contracts. Attend meetings for the Mayor or City Administrator to develop community partnerships and long-term planning initiatives. Coordinate long-term and short-term planning with the Leadership team.
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Public Information Officer
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Mar 2020 - Mar 2021
Manage communications for the City of Oak Harbor including public outreach, social media, website, and printed communications. Coordinate with Department Directors to develop communications. Respond to press inquiries and create press releases regarding City programs. Strategize communications for emergency events. Maintain and communicate the City brand. Other duties as assigned by the Mayor or City Administrator.
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Island County Public Health
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United States
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Government Administration
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1 - 100 Employee
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PIO Team Member
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Dec 2020 - May 2021
Providing contract work as part of a Memorandum of Understanding (MOU) with the City of Oak Harbor and Island County to provide Public Information Officer assistance for COVID-19 and COVID-19 vaccination outreach. Including working with Island County Public Health staff to create messaging, printed materials/ads, social media posts, and videos providing information to the public. Providing contract work as part of a Memorandum of Understanding (MOU) with the City of Oak Harbor and Island County to provide Public Information Officer assistance for COVID-19 and COVID-19 vaccination outreach. Including working with Island County Public Health staff to create messaging, printed materials/ads, social media posts, and videos providing information to the public.
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City of Bothell Washington
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United States
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Sustainability and Projects Coordinator
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Jan 2008 - Mar 2020
Project lead for sustainability-related programs at the City of Bothell. Management of two solid waste contracts and diversion education programs for residential homes, businesses, and multi-family complexes. Coordinated the communications for the Safe Streets & Sidewalks Levy program through print, website, and social media campaigns targeted at informing the community about program achievements. Creator and Manager of the annual Sustainamania community event at City Hall. Serves as a liaison with customers, community groups, media, and other public contact points. Produces and distributes information about the program to the City Council, community groups, and the public. Acts as a Public Information Officer (PIO) and Joint Information Center (JIC) Manager in emergency events as part of the Incident Command System (ICS). Provides backup support, as needed, to the City when the Public Information Officer is unavailable. Show less
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Committee to Elect John Lovick
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Mill Creek, WA
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Campaign Manager
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2007 - Apr 2017
Political strategist manages a local candidate's political campaign by developing campaign materials and coordinating volunteer staffing. Create a communication plan to promote the candidate through local events for the public, including press releases, fundraisers, website management, social media, and campaign materials (signage, doorbelling materials, literature, speeches, banners, etc.). Political strategist manages a local candidate's political campaign by developing campaign materials and coordinating volunteer staffing. Create a communication plan to promote the candidate through local events for the public, including press releases, fundraisers, website management, social media, and campaign materials (signage, doorbelling materials, literature, speeches, banners, etc.).
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DIRECTV
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El Segundo, California, United States
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Bill Output Manager
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Sep 1997 - Sep 2006
Coordinated monthly marketing messaging and artwork for segmenting into 15 million residential and 50,000 commercial bills. Identified areas of improvement and developed a strategic analysis of methods to decrease postage costs by two million annually through a bill redesign. Successfully implemented messaging campaign to target annual rate increases for English and Spanish-speaking customers. Reviewed and validated programming changes for bill output vendor. Worked on multiple Information Technology projects to improve bill output software, bill distribution, and payment processing with numerous internal and external contacts, including our bill processing vendor. Providing support to Vice President and Chief Executive Officer by responding to questions about call handling during Customer Service review meetings. Acting as an Agent to recreate the technical and situational actions the Customer Service Representative took during a call, including walking through Online Residential Instruction System to find answers to questions. Show less
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Education
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2022 - 2023
Northwest Women’s Leadership Academy
Certificate, Municipal Leadership -
2016 - 2018
Washington State University
Master of Arts - MA, Strategic Communications -
1999 - 2001
University of Phoenix
Bachelor of Science, Business Management -
1997 - 1998
DeVry University
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1997 - 1998
Heald Business College
Business Administration and Management, General, Transferred -
1995 - 1997
West Valley College
General Education
Community
