Experience

Community of Christ

• United States
• Religious Institutions
• 200 - 300 Employee

• Co Pastor

  • Jan 2020 - Present

  The key congregational leader who facilitates the disciplining of persons through the gift-based ministries of the congregation. This position effectively leads a pastoral team in its task to carry out the work and mission of the congregation, in alignment with World Church vision and message. By . Interacting with community services, hospitals, etc. Provide counseling and knowing when to refer to professional counselors. Lead the congregation in the development and identification of gifts and talents. Promote and be part of ecumenical ministry organizations in the community. Develop and implement congregational budget and develop a long range fiscal plan. Ability to understand and develop building and facilities plan. Have personal & family budgeting skills. Expand ministries in a strong ecumenical and interfaith environment. Show less

• Family Pastor

  • Jul 2004 - Present

• Pastor

  • Jan 2016 - Dec 2017

  The key congregational leader who facilitates the disciplining of persons through the gift-based ministries of the congregation. This position effectively leads a pastoral team in its task to carry out the work and mission of the congregation, in alignment with World Church vision and message. By . Interacting with community services, hospitals, etc. Provide counseling and knowing when to refer to professional counselors. Lead the congregation in the development and identification of gifts and talents. Promote and be part of ecumenical ministry organizations in the community. Develop and implement congregational budget and develop a long range fiscal plan. Ability to understand and develop building and facilities plan. Have personal & family budgeting skills. Expand ministries in a strong ecumenical and interfaith environment. Show less



U.S. Department of Veterans Affairs

• United States
• Government Administration
• 700 & Above Employee

• Veterans Service Representative- Des Moines Regional Office

  • Aug 2018 - Present

  A Veterans Service Representative (VSR) works on veterans' benefits claims and provides comprehensive services to America's Veterans and their families. The Veterans Service Representative (VSR) explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicates claims, and inputs data necessary to generate the award and notification letter to the veteran describing the decision and the reason for it.

• Supervisor-Medical Support Assistant-Primary Care - VA Central Iowa

  • Oct 2017 - Aug 2018

  Plan and direct programs at medical centers and/or satellite outpatient clinics and have full supervisory responsibility. Assign and evaluate the work of subordinate staff; resolving complex problems to ensure patient services are met; evaluating new products, equipment, and systems to make recommendations for improved operations; identifying educational or training needs; making final decisions on selections; evaluating performance, and taking disciplinary action when necessary. Full administrative and professional responsibility for planning and directing the Medical Support Assistant’s activities. Responsible for extracting and analyzing data to provide reports in support of performance measures to senior management Show less

• Advanced Medical Support Assistant-Extended Care/Rehabilitation-Low Vision - VA Central Iowa

  • Jan 2017 - Oct 2017

  Coordinates and maintains overall patient flow of Low Vision/Blind Rehab clinic by ensuring eligibility for care and contacts appropriate staff member for verification, when necessary. Maintain clinic-scheduling matrices. Schedule appointments and provide information regarding clinic and hospital policies, procedures and locations to patients, family members, staff, & others. Maintain & monitor patients appointment schedules for the clinic and communicates delays in scheduled appointments to the appropriate staff and patients. Also, coordinate and schedule patient appointments with other clinics, specialties and inter-facilities. Render quality service is a timely, competent and caring manner. Answers questions, provides information, gives guidance & initiates corrective eligibility action as appropriate. Provides administrative support for the ECR Service Line in handling written correspondence, telephone inquiries, fax receiving/transmittal process, training and contacting various ancillary services. Organizes and maintains patient's confidential records, copies and files documentation, scanning and entering information into VISTA, and CPRS, as appropriate. Collect, organizes, maintains, and ensures the integrity of numerous data collection resources. Prepare new and recurring reports such as quality assurance assessments, supply and demand assessments, consult tracking, resource allocation and management briefings. Show less

• Advanced Medical Support Assistant-Telehealth Services-VA Central Iowa

  • Jan 2016 - Jan 2017

  Duties include maintaining appointment schedules for all Telehealth clinics as well as monitoring provider’s face-to-face clinics. Responsible for assisting the Home Telehealth (HT) RN with maintenance of Veteran Excel spreadsheets. Responsible for the patient site clinical, business, and scheduling aspects for real-time Telehealth applications, including, all specialty and primary care Telehealth encounters (clinical Video, imaging, and HT). Has the ability to open/close all clinics, functionality directly correlates to enhanced VHA accessibility, and meeting hospital performance goals/objectives. Integral when deploying the Continuity of Operations Plan for Telehealth by adjusting clinic appointment times, locations, and/or dates. Point of contact for all Telehealth scheduling encounters. Show less

• Telehealth Clinical Technician- VA Central Iowa

  • Feb 2015 - Jan 2016

  Perform telehealth imaging, including tele-retinal screening, tele-dermatology, tele-wound care imaging and other telehealth programming. Responsible for the patient site clinical, business, scheduling,and technical aspects for real-time telehealth applications, including, all specialty and primary caretelehealth encounters (clinical video, imaging, and support of home telehealth). Installs, maintains, inventories, and trains staff on all video-conferncing technologies telehealth peripherals including stehoscopes, otoscopes, ultrasound, Doppler's technology and scheduling software used to coordinate, manage resources, and connect staff, resources, patients and providers in the manner effective to delivery of services, patient care, education and training. Show less

• Medical Support Assistant-Surgery Clinics-VA Central Iowa

  • Jul 2014 - Feb 2015

  I perform administrative support duties to promote patient care within a medical facility. I also coordinate and organize patients’ administrative and clerical information to provide guidance and support to ensure each patient receives timely and accurate care. I also am the initial contact for patients and their beneficiaries seeking eligibility, benefits information and medical education.



AFGE

• United States
• Government Relations
• 200 - 300 Employee

• Chief Steward

  • Mar 2017 - Oct 2017

  Administrative in charge of Stewards and responsible the actions & activities of the stewards of Local 1228. Prepare all necessary information, documents, & exhibits for the officers of Local 1228 on matters which require a grievance or Labor-Management procedures. Provide training and assistance to the stewards of Local 1228. Administrative in charge of Stewards and responsible the actions & activities of the stewards of Local 1228. Prepare all necessary information, documents, & exhibits for the officers of Local 1228 on matters which require a grievance or Labor-Management procedures. Provide training and assistance to the stewards of Local 1228.



Sherman Computer Repair & Consulting

• Indianola, IA

• IT Consultant\Owner

  • Jul 2001 - Oct 2016

  Owner of a Computer Repair and Consulting business.Specializing in on-site repair and consulting services. I am an IT Consultant that specializes in Records Management Software review for Fire Departments and EMS Departments. I also provide Computer Repair, Software and Equipment evaluation for Small and Large business. Also provide Project Coordination for small business on IT projects. I have over 20 years of IT experience as a Network Technician\Engineer, Help Desk Analyst, Desktop Support Technician, Electronics Bench Technician. I also have 4 years of experience in the Fire\EMS field as a Volunteer Firefighter\EMS Officer Show less



AFGE

• United States
• Government Relations
• 200 - 300 Employee

• Treasurer

  • Jul 2015 - May 2016

  In charge of the financial side of AFGE Local 1228. In charge of the financial side of AFGE Local 1228.



FIREHOUSE Software a Xerox Company

• Urbandale, IOWA

• Sr. Help Desk Analyst

  • Oct 2009 - Dec 2012

  Responsible for the Coordination of NEMSIS requirements and testing for FIREHOUSE Software to make sure the software maintains its GOLD compliance standard and implement the required codes for every state. Work with State EMS directors. Also responsible for setup and support of Firehouse Software Web, .Net, Analytics, Inspector, and Web Hosting products. Responsible for the Coordination of NEMSIS requirements and testing for FIREHOUSE Software to make sure the software maintains its GOLD compliance standard and implement the required codes for every state. Work with State EMS directors. Also responsible for setup and support of Firehouse Software Web, .Net, Analytics, Inspector, and Web Hosting products.



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Help Desk Analyst

  • Jun 2008 - Oct 2009

  Desktop Support, Help Desk Support, Programming, Network and LAN technician contractor for the State of Iowa- Workforce Development. Desktop Support, Help Desk Support, Programming, Network and LAN technician contractor for the State of Iowa- Workforce Development.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Electronics Technician on USS Bremerton SSN-698

  • May 1989 - Mar 1996

  • Responsible for troubleshooting of Global Positioning Systems (GPS), periscopes, photocopiers, CCTV systems, computers, antenna systems, radar and navigation systems. • Responsible for ordering repair parts, parts for maintenance, and for the training of other technicians. • Divisional Quality Assurance officer and Repair Parts Petty Officer. • Supervised a staff of 9 other Electronics Technicians • Responsible for troubleshooting of Global Positioning Systems (GPS), periscopes, photocopiers, CCTV systems, computers, antenna systems, radar and navigation systems. • Responsible for ordering repair parts, parts for maintenance, and for the training of other technicians. • Divisional Quality Assurance officer and Repair Parts Petty Officer. • Supervised a staff of 9 other Electronics Technicians