Customer Service Coordinator - Rail Operations

• Oct 2022 - Present

Terminal Inventory Coordinator

• Jun 2021 - Oct 2022

• Plan and manage replenishment orders to maintain terminal inventory levels between optimum and minimum target levels• Identify and manage optimum inventory location to pull from for non-primary shipments while minimizing impact to customer demand and at lowest cost to serve• Plan and manage importation of raw materials for specialty production • Manage third party packager to ensure customer demand is met and on time• Manage specialty processes such as compounding • Manage various systems applications, such as SAP and Arkieva, to ensure accurate information and effective supply chain management Show less

Customer Service Analyst

• Sep 2020 - Jun 2021

• Manage the chain of sales to domestic and export customers from order process through deliveryof product to the customer (to include post delivery support) through in spec, in full, on time product.• Maximize Business and Supply Chain performance• Manage various systems applications such as SAP, MS Office and Arkieva to insure accuratecustomer interface and effective supply chain management.• Participate in relevant segments of inventory management• Manage relevant portions of order to cash process Show less

Production Scheduler

• Apr 2018 - Sep 2020

• Planning production and blending activities, ordering bulk and packaged raw materials, scheduling plant production, interfacing with workforce and plant leadership. • Working closely with Supply Chain group in Lexington HQ • Ordering raw materials and packaging components, communicating issues and needs with suppliers, and working with automation and technical tools to efficiently complete schedules and maintain production numbers. • Maintain timeliness and accuracy of data in SAP and planning tools. Show less

Inventory Specialist

• Aug 2014 - Apr 2018

• Oversee the fulfillment of stock orders, and maintain regional warehouses and on hand inventory. • Manage purchase orders and record keeping of stock inventory and demo equipment. • Responsible for inventory and distribution management system. • Oversee the fulfillment of stock orders, and maintain regional warehouses and on hand inventory. • Manage purchase orders and record keeping of stock inventory and demo equipment. • Responsible for inventory and distribution management system.

Waitress

• Apr 2011 - Aug 2014

Responsible for taking care of members and their guests, up to 10 tables at a time, handled cash and credit payments, and prepared for and hosted small tournaments and events. Responsible for taking care of members and their guests, up to 10 tables at a time, handled cash and credit payments, and prepared for and hosted small tournaments and events.

Inventory Associate

• Apr 2009 - Apr 2011

Managed the stores physical inventory counts, responsible for updating shrinkage costs, and for maintaining reorder points. Managed the stores physical inventory counts, responsible for updating shrinkage costs, and for maintaining reorder points.