HR employee

• Nov 2022 - Present

Customer Service Representative

• Oct 2011 - Jul 2022

My key responsibilities:- General support of the customer service department.- Correct administrative processes for the preparation of invoicing.- Maintaining contacts with customers and carriers.- Assisting in the administration/performance of additional logistics activities at the request of customers.- Monitoring of the pre-invoicing process via the system monitoring the progress of work.

Team leader | Foreman (Fujitsu Warranty Project)

• Apr 2011 - Sep 2011

My key responsibilities:- Managing the team and assigning and organising work.- Coordinating and supervising the work of the group.- Communication with the client and management.

Quality Controller (Fujitsu Warranty Project)

• Jul 2006 - Mar 2011

Visual inspection of hard drives and entry of their data into the system.