Beth VanderNoot
Solutions Consultant at BigTime Software, Inc.- Claim this Profile
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Bio
Credentials
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Project Management Foundations
LinkedInSep, 2021- Nov, 2024 -
Career Insights for Tech Professionals
LinkedInSep, 2020- Nov, 2024 -
Communicating through Disagreement
LinkedInSep, 2020- Nov, 2024 -
Communicating to Drive People to Take Action
LinkedInSep, 2020- Nov, 2024 -
Communication within Teams
LinkedInSep, 2020- Nov, 2024 -
Leading Inclusive Teams
LinkedInSep, 2020- Nov, 2024 -
Leading with Applied Improv
LinkedInSep, 2020- Nov, 2024 -
Improve Your Organizational Skills
LinkedInAug, 2020- Nov, 2024 -
Improving Your Focus
LinkedInAug, 2020- Nov, 2024 -
Inclusive Mindset for Committed Allies
LinkedInAug, 2020- Nov, 2024 -
Bystander Training: From Bystander to Upstander
LinkedInJul, 2020- Nov, 2024 -
Communicating Across Cultures
LinkedInJul, 2020- Nov, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInJul, 2020- Nov, 2024 -
Develop Critical-Thinking, Decision-Making, and Problem-Solving Skills
LinkedInJul, 2020- Nov, 2024 -
Diversity, Inclusion, and Belonging
LinkedInJul, 2020- Nov, 2024 -
Diversity, Inclusion, and Belonging for All
LinkedInJul, 2020- Nov, 2024 -
How to Make Strategic Thinking a Habit
LinkedInJul, 2020- Nov, 2024 -
Improving Your Judgment for Better Decision-Making
LinkedInJul, 2020- Nov, 2024 -
Making Quick Decisions
LinkedInJul, 2020- Nov, 2024 -
Managing To-Do Lists
LinkedInJul, 2020- Nov, 2024 -
Mindfulness for Beginners
LinkedInJul, 2020- Nov, 2024 -
Skills for Inclusive Conversations
LinkedInJul, 2020- Nov, 2024 -
Teaching Civility in the Workplace
LinkedInJul, 2020- Nov, 2024 -
Time Management Fundamentals
LinkedInJul, 2020- Nov, 2024 -
Using Questions to Foster Critical Thinking and Curiosity
LinkedInJul, 2020- Nov, 2024 -
Communicating about Culturally Sensitive Issues
LinkedInJun, 2020- Nov, 2024 -
Confronting Bias: Thriving Across Our Differences
LinkedInJun, 2020- Nov, 2024 -
Customer Service: Serving Internal Customers
LinkedInJun, 2020- Nov, 2024 -
Inclusive Leadership
LinkedInJun, 2020- Nov, 2024 -
Managing Stress (2014)
LinkedInJun, 2020- Nov, 2024 -
Problem Solving Techniques
LinkedInJun, 2020- Nov, 2024 -
Unconscious Bias
LinkedInJun, 2020- Nov, 2024 -
Building Self-Confidence
LinkedInFeb, 2020- Nov, 2024 -
Building Self-Confidence (2014)
LinkedInFeb, 2020- Nov, 2024 -
Communication Foundations
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Critical Thinking
LinkedInFeb, 2020- Nov, 2024 -
Efficient Time Management
LinkedInFeb, 2020- Nov, 2024 -
Interpersonal Communication
LinkedInFeb, 2020- Nov, 2024 -
Working with Upset Customers
LinkedInFeb, 2020- Nov, 2024
Experience
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BigTime Software, Inc.
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United States
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Software Development
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100 - 200 Employee
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Solutions Consultant
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Mar 2022 - Present
Collaborates with Implementation Consultants to make a plan to maximize utilization of the product. Delivers training to key stakeholders when implementing product to ensure BigTime adoption for staff. Works cross-functionally with other teams internally on content creation, presentations, and other projects as needed. Listens intently to customer pain points and connect their needs, with an emphasis on value creation. Assists in the configuration and customization within the BigTime platform. Provides subject matter expertise on our core integrations (Sage Intacct, Quickbooks, HubSpot, Jira and Salesforce). Partners with internal teams to contribute to thought leadership - webinars, marketing content (white papers), etc. Show less
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Zego
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United States
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Real Estate
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200 - 300 Employee
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Implementation Specialist
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Dec 2020 - Feb 2022
Contributed to the successful configuration of Zego services for both new and existing clients with the primary objective of completing setups of the product configuration, data migration, and integrations in an accurate and timely manner. Collaborated with Implementation Project Managers to plan, coordinate and execute implementation activities including but not limited to, the validation of technical requirements, creating use cases, reviewing client workflows, and acting as the technical implementation consultant when needed.Accomplishments• Maintained a 96% Client Satisfaction Score for 2021• Obtained 98% accuracy on all projects responsible for implementing across multiple product lines• Aided the professional services team in completing 100% of projects on time for 2021 Show less
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Operations Analyst
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Feb 2020 - Dec 2020
Integral member of the Billing Operations team that provided quality assurance review for Zego’s monthly resident billing service, including calculating current utility rates, auditing monthly utility charges for accuracy, and ensuring utility invoices and complete and accurate prior to distribution. Managed a portfolio of over 250 individual properties, as well as certified to provide guidance and quality assurance reviews for newly added properties in the onboarding process. Accomplishments• Consistently exceed 99% accuracy and timeliness KPIs monthly• Praised by superiors for taking initiative and responsibility to grow knowledge, vigilance to details, and overall teamwork• Confidently resolves escalated billing issues through thorough research and guidance to team members Show less
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Old Republic Title
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Real Estate
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700 & Above Employee
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Title Coordinator
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Oct 2019 - Dec 2019
Assisted with placing title orders around the country with offices and agents. Aided with typing of title commitments and title policies in software system, hyperlinking documents within commitments and policies and sending commitments and policies to clients. Supported sales team with client correspondence. Helped escrow department with financial needs including delicate financial transactions. Accomplishments • Efficiently assisted in execution of policies for multi-site deals with high-level clientele • Successfully processed commitments and policies under extreme time constraints • Liaised professionally and respectfully with internal staff to assist with day-to-day needs of company Show less
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Thomas P. Gohagan & Company
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Chicago, Illinois
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Passenger Services Coordinator
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Feb 2018 - Sep 2019
Designated point of contact for all pre- and post-travel experiences for passengers on adult educational travel programs sponsored by alumni organizations and nonprofits. Assisted with initial bookings, coordinating of pre- and post-tour travel, and additional travel services. Provided timely information about destinations in preparation for travel programs prior to program departure and assistance for issues that arose post-travel. Accomplishments • Managed multiple large travel programs concurrently, including creating and maintaining positive traveler relationships and maintaining data • Liaised and coordinated between high-profile passengers and clients via phone and email Praised for continual and consistent attention to detail and for going above and beyond for clients, travelers and internal staff needs Show less
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Vosges Haut-Chocolat
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Greater Chicago Area
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Data Operations - Batcher
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Nov 2017 - Dec 2017
Reported to the Lead Batcher and aided with the processing of Vosges’ holiday orders from the verification stage to sorting the orders for packaging and delivering. Gained specialized experience and knowledge of working with CMS. Provided assistance with guest relation services and sales. ACCOMPLISHMENTS - • Utilized dedicated data entry and database management skills to boost productivity and efficiency when using CMS to verify online and direct sales orders received. • Corrected and/or edited orders received through company’s website and direct phone orders manually resulting in increased order accuracy, including items in order, address items shipping to, and payment information, and reduced probability of errors during order packing and shipment processes. • Devised a detailed, proficient printing and collation process for sizable corporate orders through the application of superb organization and problem-solving skills, meeting nightly deadlines for order processing. • Received praise and positive accolades from superiors and colleagues for adopting the company’s mission as my own, exemplifying organization’s values by being highly-motivated and optimistic in the workplace, and demonstrating extraordinary determination for achieving company goals and objectives. Show less
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Grubhub
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Technology, Information and Internet
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700 & Above Employee
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Data Operations - Sales Fulfillment Specialist
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Aug 2017 - Oct 2017
Reported to the Data Operations Manager and abetted the efficient and correct entry of data from recent, similar online food ordering databases to GrubHub’s internal database. Gained general experience with data entry and database management and more specialized experience with Salesforce.com. ACCOMPLISHMENTS - • Submitted 750+ restaurant migrations that increased the restaurants GrubHub offers to its patrons. • Consistently exceeded expectations with data output on day-to-day basis during tenure at company. • Selected to work on special assignments relating to restaurant migration data, including conducting research and investigations into restaurants and database clean-up and streamlining. Show less
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Western Illinois University
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United States
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Higher Education
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700 & Above Employee
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Graduate Assistant
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Jul 2016 - Dec 2016
Assisted office manager with day-to-day operations including paperwork, filing, data entry, answering the department office phone, and copying. Aided professors with research and academic projects. Graded tests, papers, and quizzes in a timely matter for professors. Assisted students in the Political Science tutoring center with academic questions and concerns. ACCOMPLISHMENTS - • Guided undergraduate political science students through tutoring who received higher quiz and test scores and produced higher quality papers and assignments. • Built a reputation for being a knowledgeable source of political science information in all concentrations, including: American Politics, Comparative Politics, International Relations, and Political Theory. • Alleviated excess stress and workload for professors by grading quizzes and assignments and assisting on research papers and projects published in reputable political science journals and magazines. Show less
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WorldChicago
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United States
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International Affairs
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1 - 100 Employee
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Program Assistant
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Jan 2015 - Jun 2015
Reported to the Program Manager and supported the day-to-day office operations of the nonprofit including paperwork, filing, data entry on various platforms, answering the nonprofit agency’s phone, copying, faxing, running errands and event planning. ACCOMPLISHMENTS - • Authored and completed enticing and persuasive International Visitor Leadership Program proposals advocating for bringing global diplomatic leaders to visit Chicago that were regularly accepted and executed by the United States Department of State. • Assisted the Director of Programs with cleaning up and maintaining the Youth Leadership Program Homestay Database and the Director of Outreach with the Constant Contact online database. • Selected by Vice President as an ambassador demonstrating the values of the WorldChicago nonprofit organization and knowledge of diplomacy and global affairs to assess and award a monetary prize to a group of African youth leaders. Show less
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Diplomat Travel Agency
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Greater Chicago Area
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Secretary
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May 2011 - Aug 2011
Reported to the Owner of the Agency and helped with the day-to-day operations of the travel agency including paperwork, filing, data entry on various travel industry platforms, answering the travel agency’s phone, copying, faxing, running errands, and assisting customers. ACCOMPLISHMENTS - • Demonstrated exceptional intercultural communication skills when working with people from different countries. • Improved detail-oriented skills through vigilant data entry with airlines’, cruise line companies’ and hotels’ guest databases. • Provided support during high-stress crisis situations. Show less
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Education
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2021 - 2021
Northwestern University
Certificate, Project Management -
2010 - 2014
Western Illinois University
Bachelor of Arts (B.A.), Political Science and Government -
2006 - 2010
Maine South High School
High School Diploma
Community
