Yaxaira Ojeda

Front Desk Customer Service Representative. at The Cambie Malone's Group
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA

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Bio

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Credentials

  • SafeCheck Advanced Food Safety Certification Program
    SafeCheck Learning & Certification
    Mar, 2022
    - Oct, 2024
  • English Proficiency Certificate
    Duolingo English Test
    Jun, 2023
    - Oct, 2024
  • COVID-19 Awareness for Foodservice
    SafeCheck Learning & Certification
    Mar, 2022
    - Oct, 2024

Experience

  • The Cambie Malone's Group
    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Customer Service Representative.
      • Mar 2022 - Present

  • The Home Depot Canada
    • Canada
    • Retail
    • 700 & Above Employee
    • Service Desk Associate
      • Feb 2022 - Mar 2022

  • GrowPro
    • Australia
    • Education Administration Programs
    • 200 - 300 Employee
    • Marketing Qualifier
      • Jul 2021 - Dec 2021

      In charge of making filters to meet people who want to study and work abroad. Develop ideas for better customer service and constant contact with people to qualify them and be possible sales. In charge of making filters to meet people who want to study and work abroad. Develop ideas for better customer service and constant contact with people to qualify them and be possible sales.

  • Star Solutions S.A. - TechPeople
    • Computer Networking Products
    • 1 - 100 Employee
    • Genius bar
      • Oct 2020 - Jul 2021

      As a Genius, I used to provide insightful advices and friendly, hands-on technical support to Apple customers in need. Diagnose product issues on the spot, explaining situations with patience and empathy. Customer service and educated team members with apple's products. As a Genius, I used to provide insightful advices and friendly, hands-on technical support to Apple customers in need. Diagnose product issues on the spot, explaining situations with patience and empathy. Customer service and educated team members with apple's products.

  • Auberge Bishop
    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Assistance front office manager
      • Aug 2019 - Feb 2020

      Reception assistant. In charge of checking in and checking out. Responsible for having good customer service, sending emails, inspecting volunteer activities and organizing integration and entertainment dynamics for guests and volunteers. Problem solving and leadership. Reception assistant. In charge of checking in and checking out. Responsible for having good customer service, sending emails, inspecting volunteer activities and organizing integration and entertainment dynamics for guests and volunteers. Problem solving and leadership.

Education

  • SELC College
    Hospitality management
    2022 - 2023
  • Edumac
    Social Media
    2019 - 2019
  • Universidad La Salle, A.C.
    2012 - 2016
  • Cornerstone academic college
    ESL, Toefl
    2011 - 2012

Community

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