Experience

MacPherson's

• United States
• Retail Art Supplies
• 100 - 200 Employee

• Inventory Analyst

  • Jan 2018 - Present



American Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Agent

  • Feb 2016 - Jan 2018

  Customer Service: Assist customersProblem Solving: Develop rapid solutions to situations such as oversold flightsTime Management: Responsible for dispatching flights quickly and safely, maintaining on time performance Customer Service: Assist customersProblem Solving: Develop rapid solutions to situations such as oversold flightsTime Management: Responsible for dispatching flights quickly and safely, maintaining on time performance



Molly Meister Marketing

• Marketing Consultant

  • Nov 2015 - Feb 2016

  Marketing: Develop marketing plans for small businesses Marketing: Develop marketing plans for small businesses



YMCA of Greater Omaha

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Multi-Branch Program Director

  • Apr 2015 - Nov 2015

  Human Resources: Direct HR activities for all aquatic staffSchedulingBudget Management: Create and follow a budget for all program and staff costs and revenues Human Resources: Direct HR activities for all aquatic staffSchedulingBudget Management: Create and follow a budget for all program and staff costs and revenues



Self Employed

• Marketing Consultant

  • Dec 2014 - Apr 2015

  Developed and implemented comprehensive marketing plans for multiple clients Developed and implemented comprehensive marketing plans for multiple clients



Union Pacific Railroad

• United States
• Rail Transportation
• 700 & Above Employee

• Senior Business Analyst

  • Aug 2014 - Nov 2014

  Contract Creation: Developing strategies to meet internal needs in the most economical manner possibleContract Negotiation: Negotiating with vendors to arrive at mutually beneficial agreements

• Supply Analyst

  • Jun 2013 - Aug 2014

  Customer service: Acted as a liaison between vendors and internal customersProject Management: Worked with vendors to improve performance and ensure compliance with contract termsProblem solving: Led several initiatives to improve efficiency, safety, and customer service

• Intern - Management Development

  • Jan 2012 - Jun 2013

  Reports and AnalysisScheduling: worked with external contractors to schedule training courses



Creighton University Phonathon

• Phonathon caller

  • Oct 2009 - Dec 2011

  Corporate Relations: Acted as a representative of the university to alumniSales, Call Center: Raised over $50,000 for the Creighton University unrestricted fundTraining: Assisted in training new callers in fundraising techniques and policies. Corporate Relations: Acted as a representative of the university to alumniSales, Call Center: Raised over $50,000 for the Creighton University unrestricted fundTraining: Assisted in training new callers in fundraising techniques and policies.



Gray Line Tours

• Marketing Intern

  • Jun 2011 - Aug 2011

  Business Writing: Edited existing English Language advertisingTraining, Sales: Worked with Chinese sales force to develop strategies for selling to Western customersMarketing: Helped to develop a new marketing campaign. Business Writing: Edited existing English Language advertisingTraining, Sales: Worked with Chinese sales force to develop strategies for selling to Western customersMarketing: Helped to develop a new marketing campaign.