Fatima Bernardo Sigua

Transaction Analyst at Coinberry
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Contact Information
us****@****om
(386) 825-5501

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Credentials

  • Civil Service Professional Eligibility
    Civil Service Commission
    Oct, 2010
    - Nov, 2024

Experience

  • Coinberry
    • Canada
    • Financial Services
    • 1 - 100 Employee
    • Transaction Analyst
      • Feb 2021 - Present

      • Oversight and management of withdrawal transactions for both fiat and cryptocurrencies• Reviewing customer accounts and verifying their identities as part of withdrawal process• Reporting accounts with high risk transactions to relevant team• Resolve all withdrawal issues, including withdrawal errors, and maintain acceptable service level agreements• Reconcile existing transactions through cross-referencing of incoming and outgoing data• Assist with fraud-related issues and similar investigations• Client case management• Submission of large value currency transactions to Fintrac• Monitoring of hot wallet balances

  • Metrobank
    • Philippines
    • Banking
    • 700 & Above Employee
    • Branch Performance Management Officer
      • Jan 2017 - Oct 2020

      • Assist the Department Head in defining and setting financial targets for all business units of Retail Banking Sector.• Ensure the timeliness, integrity, completeness, and security of the department’s database that are being used in generating reports.• Validate reports prior to release.• Assist the Department Head in analyzing the performance of the branches/areas/regions and in conducting the quarterly business reviews. • Assist the Department Head in defining and setting financial targets for all business units of Retail Banking Sector.• Ensure the timeliness, integrity, completeness, and security of the department’s database that are being used in generating reports.• Validate reports prior to release.• Assist the Department Head in analyzing the performance of the branches/areas/regions and in conducting the quarterly business reviews.

  • Macquarie Group
    • Australia
    • Financial Services
    • 700 & Above Employee
    • Regulatory Reporting Senior Associate
      • Oct 2014 - Jul 2016

      1. FCA Reporting • Check that all daily files have been received, investigate any issues• Run the daily controls over all reportable trades• Investigate all issues that are raised from the Controls• Run Daily and monthly reconciliations• Monitor and resolve any issues with TLM reconciliations• Raise any relevant tickets related to any repetitive issues• Monitor and resolve exceptions from FSA Approved Reporting Mechanism (ARM)• Monitor and resolve exceptions from the FSA• Document and Audit all required manual changes• Liaise with and escalate any issues to the appropriate support functions; the Front Office and Compliance• Create and upload manual reports to ARM• Create an end of day summary covering all areas of the business• Deal with and apportion the costs to the relevant areas for the monthly Invoice from UnaVista• Identify efficiencies and improvements to the process2. EMIR Reporting• Process Positions and Valuations Reconciliations for Commodities and Foreign Exchange• Investigate and escalate NACKs, Exception Reports and Reconciliation breaks• Submit reportable trades to ESMA3. Non-BAU• Utilization and Optimization Coordinator• Operational Excellence Coordinator4. Performs Quality Check within the Team for all the process5. Creates Training Plan and provides training and overview of the Regulatory Reporting

  • Citibank N.A
    • Management Reporting Analyst - Officer
      • Aug 2011 - Oct 2014

      • Prepare monthly financial adjustments between businesses• Provide business process and system support on country FP&A and Citi Head Office during reporting cycle• Ensure delivery of timely and accurate reports to business• System Reconcillations - ensure proper reconciliations between various systems• Service Delivery Manager for Malaysia, Indonesia and Singapore - Point of Contact for adhoc works and queries• Facilitate monthly Post mortem calls with country FP&A• Prepare Metrics File needed in monthly Operations review• Support projects assigned by the Management

  • Thomson Reuters
    • Canada
    • Software Development
    • 700 & Above Employee
    • Content Research Analyst
      • Oct 2009 - Jun 2011

      • Analyzes and gathers shareholders data for Singapore and Japan Markets Process and maintain data accurately and in a timely manner onto databases using technical and financial knowledge.• Communicate and liaise with internal and external departments for resolution of data queries.• Ensure timely and efficient processing of all holdings data information• Develop expertise in data related issues. Build up knowledge of financial regulations and market practices/conventions in relevant markets.• Ensures data quality, accuracy, timeliness and completeness per company standards for the covered market• Deliver high productivity and quality data.

Education

  • University of Santo Tomas
    Bachelors, Economics
    2005 - 2009

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