Experience

Public Service Company of New Mexico (PNM)

• United States
• Utilities
• 300 - 400 Employee

• Senior Project Manager

  • ‏فبراير 2022 - - الحالي



Arizona Corporation Commission

• United States
• Utilities
• 100 - 200 Employee

• Public Utility Analyst V

  • ‏نوفمبر 2021 - ‏يناير 2022

  Conducted fair and unbiased economic analyses of all regulated utilities’ proposed actions and made recommendations to the Commission before a vote. Demonstrated knowledge of energy, rate design, economic analysis, accounting methodology, public policy, contracts, and legal proceedings/documents. Developed analyses of rate designs affecting distributed energy resources, especially renewables and emerging technologies, and creating price signals for demand side management and energy efficiency.Key Achievements: Participated in a Peer Review on Tariff Methodologies for the Millennium Development Authority of Ghana (MiDA) in partnership with the Public Utilities Commission of Ghana (PURC) in Accra, Ghana in 2019. Authored the Role of Forest Bioenergy in Arizona, an economic impact study of increasing the use of woody biomass feedstocks as a fuel source, and Electric Competition in the United States, a comparative economic impact study of outcomes as a result of electric restructuring and deregulation.

• Executive Consultant II

  • ‏فبراير 2020 - ‏أكتوبر 2021

• Executive Consultant I

  • ‏أغسطس 2018 - ‏فبراير 2020



Metzger Analytics

• United States
• Information Services

• President

  • ‏سبتمبر 2013 - ‏يناير 2022

  Being a small business owner is tougher than ever. Using the latest technology combined with our statistical analysis and the skills of our contributors worldwide, we make enterprise-class services (web design, advertising, marketing) affordable for small business.The role of President is to effectively manage all assets, including single-threaded P&L, facilitate communication between stakeholders, and coordinate projects in a timely, efficient way, all while remaining under budget. New business development and searching for new strategic opportunities are also a main component of the position.



MidAmerican Energy Company

• United States
• Utilities
• 700 & Above Employee

• Account Representative

  • ‏أبريل 2012 - ‏سبتمبر 2013

  Marketed electric and natural gas solutions to commercial and residential customers in the following states: DC, DE, IA, IL, MD, MI, OH, PA, SD, and TX

• Energy Specialist

  • ‏أغسطس 2006 - ‏أبريل 2012

  Responsible for the accurate recording and interpreting of data regarding electric products for MISO and PJM markets, as well as knowledge in regulatory requirements for each market. Advised internal/external parties on changes in tariffs; educated customers on capacity, transmission, and other electric components; responded to invoice/billing questions; and audited billing data to ensure accuracy.Key Achievements: Developed the company's first net metering product in Illinois for natural gas peaker plants. Used economic analysis and key metrics to influence clients’ decision-making process for win-win outcomes. Built and maintained various databases, managed data uploads/downloads, and resolved errors using internal and external applications, while maintaining strict data integrity.  Provided expert data analysis at all levels (meter, account, and beyond), and applied that knowledge by taking a leadership role in the development of the CRM system still in use at the company today.  Used behavioral economic models to forecast electric consumption and provide price signals to customers. Creator of the automated Daily Market Update, which continues to be sent to subscribers each morning. Developed demand response strategies for commercial customers using grid models to predict likely peak grid capacity constraints.



Apollo Education Group

• United States
• Higher Education
• 700 & Above Employee

• Economics Instructor

  • ‏ديسمبر 2007 - ‏أبريل 2008

  Responsible for the facilitation of economic concept for students in a virtual classroom. Duties include all grading, knowledge of all relevant concept, research, and delivery of classroom materials. Demonstrated how economies work at both the micro and macroeconomic level. Responsible for the facilitation of economic concept for students in a virtual classroom. Duties include all grading, knowledge of all relevant concept, research, and delivery of classroom materials. Demonstrated how economies work at both the micro and macroeconomic level.



Self-Employed

• International Trade and Labor Consultant

  • ‏يونيو 2001 - ‏يناير 2004

  Responsible for extending extensive knowledge of visa applications in various countries and their acceptance criteria to clients wishing to work or study abroad. Explained to clients the benefits of study abroad to their career development, and developed actionable advice regarding obtaining a visa and complying with local laws. Acted as a liason between Korean businesses looking to hire North American expatriates, including, but not limited to salary negotiation, benefits, local customs, and legal requirements. Services included, but not limited to: copy-editing, tax preparation, visa applications and appeals, resume writing, and financial planning. Key Achievements:Successfully developed business and built a strong client base. Developed relationships with employers and prospective clients in N. America, Europe, and Asia.Demonstrated ability to present the effects of changing foreign policies and exchange rates to individuals seeking to emigrate or study abroad, culminating in a town hall question and answer session.



Pagoda Academy/LIKE Enterprises

• Educator/Lecturer

  • ‏مارس 2000 - ‏يونيو 2002

  Completed two contracts teaching conversational English to university students and professionals. Coached students on how to improve their scores on TOEFL and TOEIC through developing their test-taking skills. Taught English as a Second Language (ESL) to students ranging in age from 5 to 60 and to over 90,000 students in total during my entire tenure in South Korea. Completed two contracts teaching conversational English to university students and professionals. Coached students on how to improve their scores on TOEFL and TOEIC through developing their test-taking skills. Taught English as a Second Language (ESL) to students ranging in age from 5 to 60 and to over 90,000 students in total during my entire tenure in South Korea.



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Accounting/Customer Service

  • ‏يناير 1998 - ‏يناير 1999

  Provided "Disney-level" customer service to ensure complete satisfaction. Managed accounts (including rates and fees), and resolved billing disputes. Effectively processed reservations to maintain peak occupancy. Also responsible for accounts receivable and the training of new personnel. Provided "Disney-level" customer service to ensure complete satisfaction. Managed accounts (including rates and fees), and resolved billing disputes. Effectively processed reservations to maintain peak occupancy. Also responsible for accounts receivable and the training of new personnel.