Senior Associate - Human Capital

• Jul 2022 - Present

Duties and responsibilities include but is not limited to: •Recruiting: Boolean search strings, proactive data mining, initial resume screening, scheduling interviews •Primarily focused on conducting interviews, liaising with hiring managers and candidates •Social media content creation for talent attraction across platforms, Facebook, Instagram and LinkedIn •Build relationships with local and global network colleagues and service providers •Other projects as assigned to support our evolving business. •Data monitoring and analysis of key metrics for business reporting. Onboarding: Collaborate with others on the HC team and our service providers in pre-hire tasks including due diligence, relocation, employee profile completion, and immigration. Benefits: Ensure that new joiners have completed their pension and health enrollments as they are eligible. Compliance experience for data retention including tracking, manipulate and analyzing confidential data for reporting purposes. Show less

HR Recruitment Administrator

• Sep 2020 - Jul 2022

Support recruiting teams with clerical duties such as answering emails, drafting offer letters and employment contracts. • Scheduling interviews which coordinate with the calendars for interviewers and candidates. • Schedule and providing screening tests to applicants. • Process applicant background checks and reference calls. • Post job ads online, maintain advertisement spreadsheet and scan job posts to files. • Organize and manage new hire onboarding, employee orientation, on-boarding, and training programs such as Gold Star sales certification testing. • Assist in explaining and providing information on employee benefits and programs. • Help acquaint new employees with the company. • Provide strong customer service to all employees. • Prepare new hire pre-employment materials and employee files which includes New Hire packages, checklists, TimeClock and Microsoft Dynamics GP set up. • Ensure all new hire set up requirements are met (e.g. announcements and data entry) • Maintain employee records and updating employee information • Respond to employees' questions • Contribute to various special projects • Perform other related duties as required and assigned. • Provide administrative support for Cayman Islands work permit applications; review forms and input information Show less

Senior Clerk - New Accounts

• Jul 2018 - Sep 2020

• Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities. • Compile information about new accounts, enter account information into computers, and file related forms or other documents. • Refer customers to appropriate bank personnel to meet their financial needs. • Collect and record customer deposits and fees, and issue receipts using computers. • Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes. • Investigate and correct errors upon customers' request, according to customer and bank records. Show less

Assistant Optician

• Nov 2017 - Jul 2018

• Prepare work orders and instructions for grinding lenses and fabricating eyeglasses. • Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices. • Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands. • Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions. • Maintain records of customer prescriptions, work orders, and payments. • Recommend specific lenses, lens coatings, and frames to suit client needs. Show less

Service Manager

• Mar 2015 - Nov 2017

• Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.• Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.• Oversee the completion of compensation and benefit documentation.• Assist with performance management procedures.• Schedule meetings, interviews, HR events and maintain agendas.• Coordinate training sessions and seminars.Perform orientations and update records of new staff.• Produce and submit reports on general HR activity.• Oversee the flow of cash or financial instruments.• Recruit staff members and oversee training programs.• Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.• Prepare operational or risk reports for management analysis.• Evaluate data pertaining to costs to plan budgets.• Coordinate employee development plans and performance management.• Perform orientations and update records of new staff. Show less

Customer Service Sales Representative

• May 2014 - Mar 2015

• Determine customers' financial services needs and prepare proposals to sell services that address these needs.• Contact prospective customers to present information and explain available services.• Make presentations on financial services to groups to attract new clients.• Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.• Meet with applicants to obtain information for loan applications and to answer questions about the process.• Handle customer complaints and take appropriate action to resolve them. Show less

Bank Teller

• Oct 2013 - May 2014

• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.• Enter customers' transactions into computers to record transactions and issue computer-generated receipts.• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.• Prepare and verify cashier's checks.• Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.• Identify transaction mistakes when debits and credits do not balance. Show less

Sales Associate

• May 2011 - Oct 2013