Experience

Bessemer Alliance

• United States
• Market Research
• 1 - 100 Employee

• Designer and Researcher

  • Jul 2023 - Present

  Pittsburgh, Pennsylvania, United States



Starfish Health Solutions

• Internet Publishing
• 1 - 100 Employee

• UX Designer and Strategist

  • Sep 2022 - May 2023

  Pittsburgh, Pennsylvania, United States — Consulted for InterWell Health, supporting their transition to a value-based care model by developing a patient education strategy and designing a digital tool that synthesize business objectives, patient needs, and subject matter expert input — Led all aspects of design process, planning and executing iterative cycles of research, conceptualization, design, and testing — Collaborated with 9 stakeholders across operations, nephrology, nursing, product management, learning science &… Show more — Consulted for InterWell Health, supporting their transition to a value-based care model by developing a patient education strategy and designing a digital tool that synthesize business objectives, patient needs, and subject matter expert input — Led all aspects of design process, planning and executing iterative cycles of research, conceptualization, design, and testing — Collaborated with 9 stakeholders across operations, nephrology, nursing, product management, learning science & nutrition, creating a shared vision for patient education that enables effective behavior change — Pitched vision to executives at InterWell Health, helping them recognize gaps in current patient experience and paving the way for reform Show less



Carnegie Mellon University School of Computer Science

• United States
• Higher Education
• 200 - 300 Employee

• Teaching Assistant: Service Design, Interaction Design Studios I & II

  • Jan 2022 - May 2023

  Pittsburgh, Pennsylvania, United States — Supported HCII faculty in the seamless delivery of 3 newly restructured graduate-level core studio courses in MHCI & BHCI programs — Managed team of 4 teaching assistants serving 5 professors and 120+ students, establishing grading, team-formation, and conflict-resolution practices for a consistent course experience across 3 sections — Enhanced overall learning experience by proactively anticipating and addressing administrative needs, contributing student perspective to weekly… Show more — Supported HCII faculty in the seamless delivery of 3 newly restructured graduate-level core studio courses in MHCI & BHCI programs — Managed team of 4 teaching assistants serving 5 professors and 120+ students, establishing grading, team-formation, and conflict-resolution practices for a consistent course experience across 3 sections — Enhanced overall learning experience by proactively anticipating and addressing administrative needs, contributing student perspective to weekly curriculum development meetings, mentoring students, and critiquing process work Show less



CMU Human-Computer Interaction Institute

• United States
• Research
• 1 - 100 Employee

• Design Researcher – Traces Lab

  • Oct 2021 - May 2022

  Pittsburgh, Pennsylvania, United States As part of Traces Lab - an educational technology research group across CMU HCII and School of Architecture - I assisted Prof. Marti Louw and Prof. Daragh Byrne on NSF-funded Research Project ‘Smart Spaces for Making: Networked Physical Tools to Support Process Documentation and Learning.’ — Led design research process – planning, execution, synthesis & strategy development – to enhance the student learning experience in Quaker Valley High School’s Self-Directed Learning (SDL) Program… Show more As part of Traces Lab - an educational technology research group across CMU HCII and School of Architecture - I assisted Prof. Marti Louw and Prof. Daragh Byrne on NSF-funded Research Project ‘Smart Spaces for Making: Networked Physical Tools to Support Process Documentation and Learning.’ — Led design research process – planning, execution, synthesis & strategy development – to enhance the student learning experience in Quaker Valley High School’s Self-Directed Learning (SDL) Program, a year-long maker-based project for sophomores — Identified 9 gaps in learning experience through contextual inquiry and interviews with 8 students and 2 teachers, prioritizing 2 gaps for intervention — Translated experience gaps into actionable design opportunities and communicated them to design team to guide future design research Show less



maad labs

• United States
• Think Tanks
• 1 - 100 Employee

• Product Strategy Intern

  • Dec 2021 - Jan 2022

  Pittsburgh, Pennsylvania, United States — Conducted competitive landscape analysis for Skillbuilder – a sales Q&A database product – uncovering 17 key competitors (B2B and B2C) and analyzing their use cases, competitive features, and task flows to identify product differentiators — Translated findings into actionable product recommendations for enhancing user experience and creating competitive advantage — Pitched product improvements to CEO, of which 2 were implemented in beta version



Pennsylvania Macaroni Company

• United States
• Restaurants
• 1 - 100 Employee

• Service Designer

  • Oct 2021 - Dec 2021

  Pittsburgh, Pennsylvania, United States — Led qualitative research and analysis of existing retail product-service system and identified opportunities to create value for both the client and customers — Innovated a new service through conceptual models and experience prototypes to expand customer base for minimum investment on client’s part — Developed roadmap for implementation and pitched service proposition to executives



City of Bridges High School

• United States
• Education Administration Programs
• 1 - 100 Employee

• Learning Experience Designer

  • Sep 2021 - Dec 2021

  Pittsburgh, Pennsylvania, United States



Carnegie Mellon University

• United States
• Higher Education
• 700 & Above Employee

• Academic Coach

  • Aug 2021 - Dec 2021

  Pittsburgh, Pennsylvania, United States In this role (part of the Student Academic Success Center at Carnegie Mellon), I mentored undergraduate and graduate students to help them succeed academically at CMU. I helped them in areas such as managing time, forming productive habits, improving stress management, and developing effective study skills.



Carnegie Mellon University School of Architecture

• Teaching Assistant

  • Jan 2021 - May 2021

  Pittsburgh, Pennsylvania, United States I assisted Prof. Doug Cooper in teaching a foundational undergraduate Architecture course “Drawing II.” I mentored students throughout the semester and critiqued their drawings in an effort to help them refine their work in the course.



India Lost and Found by Amit Pasricha

• India
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Research Intern

  • Jun 2020 - Aug 2020

  I conducted cultural and historical research of lesser-known built heritage of India as part of a team working towards creating an online repository mapping and documenting neglected monuments. / India Lost and Found is an initiative by world-renowned photographer Amit Pasricha, working on reviving the ailing Indian heritage with the goal of inspiring conversation and creating awareness about these neglected relics, especially by mobilizing the youth. Through increased footfall, the hope is to… Show more I conducted cultural and historical research of lesser-known built heritage of India as part of a team working towards creating an online repository mapping and documenting neglected monuments. / India Lost and Found is an initiative by world-renowned photographer Amit Pasricha, working on reviving the ailing Indian heritage with the goal of inspiring conversation and creating awareness about these neglected relics, especially by mobilizing the youth. Through increased footfall, the hope is to encourage domestic tourism and empower local communities to help in its conservation. Show less



Carnegie Mellon University School of Architecture

• K-12 Teaching Instructor

  • Aug 2019 - May 2020

  Pittsburgh, Pennsylvania As part of the teaching team of the School of Architecture’s Center of Architecture Explorations’ K-12 program, I spearheaded 2 8-week Architecture workshops on site and climate sensitivity for Middle and High School students (Grades 6-12). I designed and taught the course curriculum, which focused on learning to think through sketching, mapping, model-making.