Junjun Chen
Continuing Education Accreditation Specialist at IIROC (Investment Industry Regulatory Organization of Canada)- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Mandarin -
-
Cantonese -
-
English -
Topline Score
Bio
Credentials
-
Conduct and Practices Handbook Course (CPH®)
Canadian Securities InstituteOct, 2020- Oct, 2024 -
Canadian Securities Course (CSC®)
Canadian Securities InstituteAug, 2020- Oct, 2024 -
Excel: Advanced Formulas and Functions
LinkedInJun, 2020- Oct, 2024 -
Customer Experience Professional
Customer Service Institute of AmericaMar, 2019- Oct, 2024 -
Certification in Hotel Industry Analytics
American Hotel & Lodging AssociationApr, 2017- Oct, 2024 -
Cvent Supplier Network Student Certification
CventSep, 2015- Oct, 2024 -
Accessibility for Ontarians with Disabilities Act
Ryerson UniversityMay, 2015- Oct, 2024 -
Smart Serve
Smart Serve OntarioDec, 2014- Oct, 2024 -
Emergency First Aid CPR/AED Level C
Canadian Red CrossJan, 2015- Oct, 2024
Experience
-
IIROC (Investment Industry Regulatory Organization of Canada)
-
Canada
-
Financial Services
-
100 - 200 Employee
-
Continuing Education Accreditation Specialist
-
Oct 2021 - Present
• Manage internal and external tracking of Continuing Education (CE) accreditation requests, including internal logs and updates on the IIROC website.• Review CE accreditation requests, make recommendations relating to applications and communicates with applicants.• Respond to internal and external CE-related inquires, in consultation with other IIROC Registration Staff as needed.• Liaise with other IIROC Registration Staff to provide information on CE-related follow-ups and reporting; and drafts resulting process documents.• Assist the Department with its proficiency and CE objectives
-
-
Registration Officer
-
Apr 2021 - Oct 2021
• Conduct extensive research, analysis and review of information pertaining to an individual’s registration, with specific attention to detail to ensure initial and ongoing suitability based on a wide range of information, specific criteria, and type of registration approval sought• Gather and evaluate all necessary information to make appropriate recommendations in writing for cases with special circumstances as outlined in IIROC guidelines, as well as for discretionary exemptions from registration requirements under IIROC Rules• Provide assistance to Dealer Members’ registration personnel with registration filings through the National Registration Database• Liaise with IIROC Regional Offices and provincial Securities Commissions to discuss regulatory requirements and exchange information on individual applicant filings
-
-
Office Support Services Assistant
-
Aug 2018 - Apr 2021
• Efficiently handling general administrative functions such as coordinating meetings, monitoring and purchasing supply and value-added functions such as meeting setups• Responding to various employee enquiries and provides solutions • Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations• Maintains accurate and up-to-date records of service request, follow-ups etc• Using problem-solving skills to manage facilities and equipment related issues by trouble shooting and/or escalating to property owner or service provider as appropriate, and ensuring that the issue has been satisfactorily resolved. • Assisting new employee on-boarding process. Responsible for adds/deletes and suspensions of security access cards.
-
-
-
University of Toronto - New College
-
Canada
-
Higher Education
-
1 - 100 Employee
-
Summer Residence Office Assistant
-
Apr 2018 - Aug 2018
• Efficiently handled administration of Summer Residence Office, managed reservations and payments, produced reservation confirmations • Maintained the summer residence database; Completed designated cashier and closing reports in the system • Coordinated with International English Program Office and provided necessary support • Communicated with the front desk to assess and document facilities issues and refer them to the appropriate college or university department as needed
-
-
-
Sheraton Hotels & Resorts
-
United States
-
Hospitality
-
700 & Above Employee
-
Conference and Events Sales Coordinator
-
Jan 2017 - Apr 2017
• Assisted the Meeting & Events Team with daily tasks including contracts, event orders, proposals and checking space availability • Prepared and distributed Banquet Events Orders and daily event frostings, cross check group details with appropriate departments • Successfully assisted with several projects for over 500 delegates. Organized event orders and created customized spreadsheets independently • Assisted the Meeting & Events Team with daily tasks including contracts, event orders, proposals and checking space availability • Prepared and distributed Banquet Events Orders and daily event frostings, cross check group details with appropriate departments • Successfully assisted with several projects for over 500 delegates. Organized event orders and created customized spreadsheets independently
-
-
-
Ryerson University
-
Canada
-
Higher Education
-
700 & Above Employee
-
Summer Operations Coordinator
-
May 2016 - Aug 2016
• Scheduled cleaning services for 150+ guest rooms by using Excel Worksheet, provided support to the cleaning contractor and ensured the smoothness of operation during peak time • Evaluated, assessed and organized inventory and stock level; proactively ordered housekeeping items by communicating to supplier on phone; received inventories and reconciled invoices • Performed room inspections to ensure the level of cleanliness is at a satisfactory level. Followed up on housekeeping concerns and solve customer complains on time
-
-
Education
-
2014 - 2018
Ryerson University
Bachelor of Commerce (B.Com. Honours), Hospitality Administration/Management
Community
