James Wilkinson

Network Engineer at Atlas Networks
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Bio

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Credentials

  • CCNA
    Cisco
    Sep, 2018
    - Oct, 2024
  • MTCTCE (Mikrotik Certified Traffic Control Engineer)
    MikroTik
    Jul, 2017
    - Oct, 2024
  • Project +
    CompTIA
    Jun, 2017
    - Oct, 2024
  • MTCNA (Mikrotik Certified Network Associate)
    MikroTik
    Sep, 2016
    - Oct, 2024
  • MTCRE (Mikrotik Certified Routing Engineer)
    MikroTik
    Sep, 2016
    - Oct, 2024
  • A+
    CompTIA
    May, 2014
    - Oct, 2024
  • Network+
    CompTIA
    May, 2014
    - Oct, 2024
  • Security +
    CompTIA
    Jan, 2017
    - Oct, 2024

Experience

  • Atlas Networks
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Network Engineer
      • Jul 2020 - Present

      Manage a regional network with over 300 buildings online via OSPF and BGP. Manage a large radio connected network using a variety of radios and fiber optic connections. Responsible for provisioning all new equipment. Responsible for creating and maintaining network documentation and alerts. Using ansible to push out configuration changes across the network. Manage firewalls and PBX configurations. Manage a regional network with over 300 buildings online via OSPF and BGP. Manage a large radio connected network using a variety of radios and fiber optic connections. Responsible for provisioning all new equipment. Responsible for creating and maintaining network documentation and alerts. Using ansible to push out configuration changes across the network. Manage firewalls and PBX configurations.

  • Staypineapple Hotels (Pineapple Hospitality Company)
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Network Administrator
      • Jul 2014 - May 2020

      Managed a nationwide OSPF network between 2 data centers, corporate office, and 10 remote locations. Principal in designing and implementing our streaming service at all hotels using VLANs to isolate guests. Guests can stream to a Chromecast on the Hotel network without seeing any other rooms! Setup and maintain the wireless internet access in 11 locations across the US. Create and maintain firewalls at all locations ensuring that the company remains PCI compliant. Create and maintain remote access VPN access to corporate networks using AD authentication. Create and continue to document growing network topology. Help develop and maintain a wireless hotspot login.

  • Whatcom Community College
    • United States
    • Higher Education
    • 200 - 300 Employee
    • Computer Lab Technician
      • Jan 2014 - Jun 2014

      • Ensured that all lab equipment (i.e. PC’s Routers, Switches, etc.) was properly maintained and remained functional during the open lab hours. • Troubleshoot PC’s, routers, switches, and servers if there were any malfunctions.• Re-image the lab PC’s once a quarter using PXE and Trinity.• Complete software upgrades in installations on over 40 PC’s.

    • Student Intern Positions
      • Sep 2012 - Jun 2014

      • Help Desk Technician- Staffed CIS Program Help Desk to support faculty and students with computer hardware and software issues.• Competitor at Pacific Rim Collegiate Cyber Defense Competition- Competed in a regional cyber defense competition against 12 other colleges with a team of 8 students. The team managed a network that included 12 servers with a router/firewall and were in charge of securing the network and preventing attacks from the “Red Team” which included professional penetration testers and military personnel.• Cyber Camp Mentor- Served as mentor to high school students during a National Science Foundation program to increase awareness of and interest in the emerging and growing field of information security.

  • U-Haul
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Associate
      • Feb 2012 - Jul 2013

      • Assisted customers in choosing the right rental truck for their needs. • Troubleshoot malfunctioning equipment to determine the cause of any issues. • Assisted customers in choosing the right rental truck for their needs. • Troubleshoot malfunctioning equipment to determine the cause of any issues.

  • T-Mobile
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Special Account Care Representative II
      • Sep 2007 - Oct 2011

      • Responsible for providing world class customer service and technical support to VIP customers, employees, and retails stores. • Used the Remedy ticketing system to resolve issues. • Performed detailed audits on VIP and retail store accounts to ensure they were used properly. • Worked on several projects and ensured that they were completed before the deadline. • Collaborated with others to ensure that the policies and procedures were updated as the business needs changed. • Responsible for providing world class customer service and technical support to VIP customers, employees, and retails stores. • Used the Remedy ticketing system to resolve issues. • Performed detailed audits on VIP and retail store accounts to ensure they were used properly. • Worked on several projects and ensured that they were completed before the deadline. • Collaborated with others to ensure that the policies and procedures were updated as the business needs changed.

Education

  • Whatcom Community College
    Associate’s Degree, Computer and Information Systems
    2012 - 2014
  • WGU Washington
    Bachelor of Science - BS, Network Security
    2016 - 2019

Community

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