Benefits and Compensation Manager

• Mar 2023 - Present

People and Culture Business Partner

• Sep 2021 - Mar 2023

• Consult with line management, providing HR guidance when appropriate. • Provide day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions). • Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations. • Revise and update job descriptions. Conduct job evaluations, run comp analysis and provide guidance for leadership for promotion and equity adjustment… Show more • Consult with line management, providing HR guidance when appropriate. • Provide day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions). • Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations. • Revise and update job descriptions. Conduct job evaluations, run comp analysis and provide guidance for leadership for promotion and equity adjustment considerations. • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required. • Recommend new approaches to effect continual improvements in efficiency of department and services performed. • Manage employee leave of absence requests, FMLA, ADA. • Manage new-employee onboarding and orientation activities. • Coordinate and conduct exit interviews. Analyze employee surveys feedback and provide recommendations for retention. • Partner with Talent team on career paths and succession planning efforts. Show less • Consult with line management, providing HR guidance when appropriate. • Provide day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions). • Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations. • Revise and update job descriptions. Conduct job evaluations, run comp analysis and provide guidance for leadership for promotion and equity adjustment… Show more • Consult with line management, providing HR guidance when appropriate. • Provide day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions). • Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations. • Revise and update job descriptions. Conduct job evaluations, run comp analysis and provide guidance for leadership for promotion and equity adjustment considerations. • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required. • Recommend new approaches to effect continual improvements in efficiency of department and services performed. • Manage employee leave of absence requests, FMLA, ADA. • Manage new-employee onboarding and orientation activities. • Coordinate and conduct exit interviews. Analyze employee surveys feedback and provide recommendations for retention. • Partner with Talent team on career paths and succession planning efforts. Show less

Human Resources Generalist

• Nov 2020 - Sep 2021

• Manage new-employee onboarding and orientation activities • Coordinate and conduct exit interviews to determine reasons behind separations. • Revise and update job descriptions. Conduct job evaluations as needed • Coach, counsel and guide department heads and supervisor through performance management and employee disciplinary process. • Manage employee relations issues. Respond to employee complaints, conduct investigations and recommend appropriate action accordingly… Show more • Manage new-employee onboarding and orientation activities • Coordinate and conduct exit interviews to determine reasons behind separations. • Revise and update job descriptions. Conduct job evaluations as needed • Coach, counsel and guide department heads and supervisor through performance management and employee disciplinary process. • Manage employee relations issues. Respond to employee complaints, conduct investigations and recommend appropriate action accordingly. • Manage benefits administration, including open enrollment, new hire enrollment, any midyear updates, carriers bill review and submittal. • Track incident reports. Maintain and monitor all workers’ compensation claims. • Manage unemployment claims, appeals and hearing, • Manage leave of absence requests, FMLA, ADA. • Manage and file compliance reports such as EEO-1 report and NH vaccine • Manage bi-weekly HR newsletter, updating employee communications, new hire shout outs, employee engagement events and quarterly company volunteering events. • Maintain employee personnel files. • Maintain HRIS system with any employee updates such as hiring, promotions, position changes, supervisor changes, terminations, etc. • Manage and update monthly organizational charts. • Ensure compliance with all federal, state, and local employment laws. • Recommend new approaches to effect continual improvements in efficiency of department and services performed. Show less • Manage new-employee onboarding and orientation activities • Coordinate and conduct exit interviews to determine reasons behind separations. • Revise and update job descriptions. Conduct job evaluations as needed • Coach, counsel and guide department heads and supervisor through performance management and employee disciplinary process. • Manage employee relations issues. Respond to employee complaints, conduct investigations and recommend appropriate action accordingly… Show more • Manage new-employee onboarding and orientation activities • Coordinate and conduct exit interviews to determine reasons behind separations. • Revise and update job descriptions. Conduct job evaluations as needed • Coach, counsel and guide department heads and supervisor through performance management and employee disciplinary process. • Manage employee relations issues. Respond to employee complaints, conduct investigations and recommend appropriate action accordingly. • Manage benefits administration, including open enrollment, new hire enrollment, any midyear updates, carriers bill review and submittal. • Track incident reports. Maintain and monitor all workers’ compensation claims. • Manage unemployment claims, appeals and hearing, • Manage leave of absence requests, FMLA, ADA. • Manage and file compliance reports such as EEO-1 report and NH vaccine • Manage bi-weekly HR newsletter, updating employee communications, new hire shout outs, employee engagement events and quarterly company volunteering events. • Maintain employee personnel files. • Maintain HRIS system with any employee updates such as hiring, promotions, position changes, supervisor changes, terminations, etc. • Manage and update monthly organizational charts. • Ensure compliance with all federal, state, and local employment laws. • Recommend new approaches to effect continual improvements in efficiency of department and services performed. Show less

Human Resources Associate

• Jun 2013 - Jun 2017

• Prepare monthly reports by retrieving data from HRIS and other systems. • Monitor, analyze, and report data to leadership teams regarding turnover, headcount, talent acquisition, and performance management for consistent process improvement and positive change. • Responsible for full life cycle recruiting process of non-exempt positions. • Responsible for time keeping, overtime calculation for non-exempt/hourly employees and updating the system (SAP) to process payroll. • Process… Show more • Prepare monthly reports by retrieving data from HRIS and other systems. • Monitor, analyze, and report data to leadership teams regarding turnover, headcount, talent acquisition, and performance management for consistent process improvement and positive change. • Responsible for full life cycle recruiting process of non-exempt positions. • Responsible for time keeping, overtime calculation for non-exempt/hourly employees and updating the system (SAP) to process payroll. • Process and complete I-9 Forms on E-Verify and manage on-boarding process. • Process termination other HR management system transactions, including mass changes. • Performance Management: follow-up with leadership teams to ensure the process is timely completed including talent reviews and calibration sessions. • Revise and update job descriptions across multiple business lines. • Track employees on leaves of absence and schedules return to work processes. • Manage special projects throughout the year, (e.g. wellness programs and blood drives). • Prepare employee verification letters, visa invitations, presentations, and announcements. • Maintain personnel files to ensure they are kept current and organized. • Act as back up for HR Administrator. Show less • Prepare monthly reports by retrieving data from HRIS and other systems. • Monitor, analyze, and report data to leadership teams regarding turnover, headcount, talent acquisition, and performance management for consistent process improvement and positive change. • Responsible for full life cycle recruiting process of non-exempt positions. • Responsible for time keeping, overtime calculation for non-exempt/hourly employees and updating the system (SAP) to process payroll. • Process… Show more • Prepare monthly reports by retrieving data from HRIS and other systems. • Monitor, analyze, and report data to leadership teams regarding turnover, headcount, talent acquisition, and performance management for consistent process improvement and positive change. • Responsible for full life cycle recruiting process of non-exempt positions. • Responsible for time keeping, overtime calculation for non-exempt/hourly employees and updating the system (SAP) to process payroll. • Process and complete I-9 Forms on E-Verify and manage on-boarding process. • Process termination other HR management system transactions, including mass changes. • Performance Management: follow-up with leadership teams to ensure the process is timely completed including talent reviews and calibration sessions. • Revise and update job descriptions across multiple business lines. • Track employees on leaves of absence and schedules return to work processes. • Manage special projects throughout the year, (e.g. wellness programs and blood drives). • Prepare employee verification letters, visa invitations, presentations, and announcements. • Maintain personnel files to ensure they are kept current and organized. • Act as back up for HR Administrator. Show less

Property Preservation Resolution Specialist (contractor)

• Mar 2013 - May 2013

Human Resources Assistant

• Nov 2010 - Apr 2012

• Brief newly hired employees with procedures, documentation, and all fringe benefits. Determine entering salary and grade/step level in accordance with post policy and regulations. • Prepare and process documents to initiating offices, headquarters in Washington, and Financial Center in Bangkok as well as security and medical clearances. • Prepare and monitor the Personal Service Agreements (PSAs), related personnel actions in cases such as hiring, promotion, reclassification… Show more • Brief newly hired employees with procedures, documentation, and all fringe benefits. Determine entering salary and grade/step level in accordance with post policy and regulations. • Prepare and process documents to initiating offices, headquarters in Washington, and Financial Center in Bangkok as well as security and medical clearances. • Prepare and monitor the Personal Service Agreements (PSAs), related personnel actions in cases such as hiring, promotion, reclassification, reassignment, and transfers. Maintain and schedule periodic actions, WGI (within grade increase), promotion, and more. • Monitor the preparation and submission of Performance Evaluation Reports for employees. • Provide Performance Management updates and trainings to employees and supervisors. • Develop a variety of periodic and ad-hoc reports requested by multiple offices. • Maintain and update data records on the system in compliance with personnel actions. • Prepare reviews and market surveys developed by Tower Watson Company and provided by Washington authorities for wage setting purposes and other spot check surveys. • Update Post’s LES Handbook and Local Compensation Plan to ensure modifications are incorporated.

Non-Immigrant Visa Assistant in the Consular Section

• Jul 2006 - Nov 2010

Customer Service Agent

• Sep 2003 - Jul 2006

Secretary

• Apr 2001 - Aug 2003

Receptionist

• Jul 2000 - Mar 2001