Accreditation Specialist

• Dec 2022 - Present

Program Coordinator

• Oct 2021 - Dec 2022

» Spearheaded child safety enhancements through implementing child abuse prevention trainings for volunteers, parents, board members, and staff» Ensured compliance with organizational policies and advocated for policy changes which enhanced youth protection and advanced social justice» Launched a new system to create, monitor, and evaluate youth outcome goals» Advanced technology and created efficiencies which improved customer service and balanced staff workload

Senior Enrollment Specialist

• Jan 2019 - Oct 2021

» Exceeded departmental goal by matching 125 mentees with mentors in 2020» Achieved exceptional 97% 6-month and 86% 12-month retention rates for matches made in 2020» Interviewed and assessed 500+ youth, families, and volunteers» Led 50+ trainings which increased volunteers’ understanding of cultural competence, child safety, and healthy relationships

Match Support Specialist (Case Manager)

• Jun 2018 - Jan 2019

» Achieved an average on-time contact rate 17% higher than agency goal» Supported a caseload of 70+ matches including youth ages 6-18, parents, and volunteers » Evaluated youth outcomes, relationship strength, and child safety

Master of Social Work Intern

• Jan 2021 - May 2021

» Increased staff confidence by 75% by developing a training and intervention to provide virtual art therapy services to students» Facilitated ongoing individual and group therapy with high school students including a LGBTQ+ support group and healthy relationship group» Provided resources, crisis support, and basic needs assistance » Increased staff confidence by 75% by developing a training and intervention to provide virtual art therapy services to students» Facilitated ongoing individual and group therapy with high school students including a LGBTQ+ support group and healthy relationship group» Provided resources, crisis support, and basic needs assistance

Operations Coordinator

• Aug 2017 - Aug 2018

» Achieved the “Health Services Gold Award” for initiating a health and wellness program for staff» Planned camp programming, created schedule, secured supplies, hired staff, and organized all logistics for two weeks of summer camp for 180 youth affected by a parent’s cancer» Developed and managed $150,000 budget

Lead Counselor

• Feb 2016 - Aug 2018

Social Work Intern

• Jan 2017 - May 2017

» Prepared, facilitated and documented therapeutic sessions for elementary school students with emotional, social or academic differences» Planned and implemented innovative, developmentally appropriate afterschool programs» Supervised volunteers and managed student behavior » Prepared, facilitated and documented therapeutic sessions for elementary school students with emotional, social or academic differences» Planned and implemented innovative, developmentally appropriate afterschool programs» Supervised volunteers and managed student behavior

Marketing Intern

• May 2016 - Aug 2016

» Created and edited content including press releases, articles, social media posts, print materials and photos» Improved marketing efforts through tracking, reviewing and organizing data and materials » Created and edited content including press releases, articles, social media posts, print materials and photos» Improved marketing efforts through tracking, reviewing and organizing data and materials