AmeriCorps VISTA Program Supervisor

• Nov 2022 - Present

AmeriCorps VISTA Leader

• Nov 2021 - Nov 2022

Encouraged best practices and professional development of VISTA members as well as nurtured relationships between volunteers and communities. Researched mentoring program procedures, training opportunities, and recruitment strategies to reach anticipated yearly goals. Planned, scheduled, and conducted meetings/activities, check-ins with VISTAs, and training sessions using Zoom and MS Teams. Acted as AmeriCorps Program Supervisor in the absence of the program director. Engaged in mentoring training programs and VISTA orientations/workshops. Produced and distributed newsletters and resourceful materials. Created social media content to promote the AmeriCorps program and highlight members. Collected and reviewed timesheets, reports, and performance data of 4-7 volunteers, assisting MVA's Program Director and AmeriCorps Program Director in reporting and assessment processes. Kept staff informed about program calendars, activities/news, and reports week by week. Provided key information and suggestions as well as addressed any critical issues and questions. Tracked and evaluated volunteers' performance during the grant cycle, administering grants on eGrants. Revised and updated manuals, handbooks, Google docs, sheets, forms, and slides. Built relationships with member's supervisors and Portfolio Managers. Screened and recruited talented and committed volunteers. Trained supervisors and volunteers.

Resume Writer (Remote)

• Aug 2016 - Jan 2022

Transform former resumes, CVs, and cover letters into effective marketing tools to help job seekers get work interviews in their specialized areas. Create resumes, curricula vitae, cover letters, and LinkedIn profile scripts for diverse clients from various countries in compliance with company quality standards and protocols. Utilize the internet to explore job and academic descriptions and employment postings as well as to observe clients’ social media profiles and web pages per their suggestions. Maintain constant communication with clients to understand their needs and aims. Assist customers through the 7-day revision process by answering questions and concerns, addressing suggestions, and providing recommendations. Safeguard job seekers’ personal and sensitive data.

AmeriCorps VISTA Grant Writer & Volunteer Coordinator

• Oct 2019 - Oct 2020

Identified and analyzed new grant opportunities for the Intensive Case Management (ICM) Program to build capacity as part of the Volunteers in Service to America (VISTA). Generated and edited articles, social media posts, flyers, newsletters, advertisements, thank-you letters, letters of request (LOR), request for proposals (RFPs), cover letters, and brochures in English and Spanish. Assisted the event coordinator, executive assistant, and board members with fundraising activities, donation requests, and marketing campaigns. Recommended new tools and platforms, as well as content ideas and messaging strategies. Recruited two volunteers for the food pantry through outreach messages. Wrote and delivered detailed monthly reports, quarterly reports, and weekly allocation reports. Solved discrepancies or inconsistencies efficiently. Developed marketing campaigns and collateral, boosting interest and support from donors, sponsors, volunteers, and clients –successful campaigns include #TuesdayNow and the 15th Golf Tournament. Exceeded funding for the fiscal year 2019-2020 by 52% over the previous year –more than doubled the goal through compelling proposals and fundraising strategies. Completed and submitted proposal applications and in-kind donation requests worth over $50,000 in total in eight months. Attained 43% of awards and 25% of donations for ICM and silent auctions.

Content Writer/Manager

• Dec 2014 - Sep 2019

Masterminded marketing strategies for Facebook and Twitter, which drove traffic, followers, and likes. Enhanced online presence and reputation of WordPress blog by defining brand goals and SEO strategies. Measured and interpreted stats, insights, and analytics to generate interesting and informative health and wellness content. Organized social media calendars that boosted visits, engagement, and comments. Administrated social media channels and blog while managing hosting and webpage domain. Researched and curated relevant topics, studies, facts, and trends to produce and post social media messages and blog articles. Created visuals, infographics, and illustrations with Adobe Creative apps. Utilized content management systems (CMS) and publishing tools. Increased organic Facebook “likes” and “follows” from 200 to over 10,000 in just four months and views of the blog from below 50 to hundreds per day. Generated and published posts reaching 6,000+ views which garnered great reactions and numerous shares. Gained over 20,000 likes and thousands of organic page views, post engagements, and actions by 2019.

Journalist & Editor

• Mar 2012 - Jul 2019

Wrote and corrected articles, messages, and advertisements in adherence to the editorial line. Informed and educated readers through compelling articles and notes, targeting adults ages 18-70 from the Southwest region of Puerto Rico. Revised and fact-checked notes and messages from collaborators to ensure correctness and accuracy. Composed biographies of outstanding citizens, community leaders, and families from the region. Suggested ideas for articles and announcements. Engaged the public with interesting pieces, including health notes, movie reviews, current events, and faith-based and religious topics. Increased readership by 5%.

Journalist & Editor

• Aug 2006 - May 2009

Produced articles and newsworthy stories for students, academic faculty, and communities. Completed journalism and photojournalism assignments related to sports, health, and institutional events. Interfaced with partners in the process of printing and distributing publications. Worked closely with the editor, students, and faculty in the development and editing of news and photographs that adhered to the editorial line. Produced articles and newsworthy stories for students, academic faculty, and communities. Completed journalism and photojournalism assignments related to sports, health, and institutional events. Interfaced with partners in the process of printing and distributing publications. Worked closely with the editor, students, and faculty in the development and editing of news and photographs that adhered to the editorial line.

Technical Director (Master Control) & Associate Producer

• Jan 2006 - Nov 2008

Directed technical aspects of newscasts and productions, switching between camera shots, graphics, and video sources. Worked closely with students, professors, management, associate producers, and technicians in coordination, production, and transmission of recorded and live broadcasts. Gave instructions and suggestions to staff and talent before and during recordings. Solved emergent problems and technical difficulties. Researched current and compelling news/stories by reading notes from religious and news service agencies. Generated rundowns, notes, and other scripts for diverse productions, mainly for “Noticias CTV,” a daily news program.

Television Production Intern - Communications

• Aug 2008 - Oct 2008

Assisted in the production and editing of recorded programs by operating cameras, graphics, and other technical equipment. Set up remote video and sound equipment and taped commercial ads, interfacing with sponsors and clients to understand their needs. Created 30-second public service announcement scripts targeting visitors and the audience expected at the 2010 Central American and Caribbean Games. Assisted in the production and editing of recorded programs by operating cameras, graphics, and other technical equipment. Set up remote video and sound equipment and taped commercial ads, interfacing with sponsors and clients to understand their needs. Created 30-second public service announcement scripts targeting visitors and the audience expected at the 2010 Central American and Caribbean Games.