Lynn Benway

Principal Consultant at BridgepointeCX
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Contact Information
us****@****om
(386) 825-5501
Location
Peoria, Illinois, United States, US

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David Jacobs

Lynn was President/CEO and coach at the time I was working with her and she was outstanding for holding the vision of R3X, a very complex and high end multifaceted consulting firm, immersed in a proprietary governance systems implementation, with a concurrent mission of establishing a private equity firm. As CEO, she lead a virtual sales force comprised of regional VP s guiding for results and had responsibilities for management focus, recruitment, product development, C-level relationship management, new business development, driver for our CRM tool and strategic thought leadership. During my time working for her, she had an amazing impact on people. She is conservative, graceful and someone I would work for again. She past through the

Rollan Roberts II

I reported directly to Lynn handling Fortune 500 financial services and insurance accounts. She was an effective leader that extracted the full potential from her team of client service experts. Lynn not only gave strategic guidance, but always exemplified grace under pressure. Her masterful finesse dealing in a high expectation environments provided confidence throughout the organization. I am a better person from performing under her leadership.

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Principal Consultant
      • Aug 2022 - Present

      Business Transformation Office and Program Management Business Consulting - Communication platforms, CCaaS and UCaaS Business Transformation Office and Program Management Business Consulting - Communication platforms, CCaaS and UCaaS

    • IT Services and IT Consulting
    • Chief Executive Officer
      • Apr 2019 - Present

      Unified Channel Management - connecting Distributors/VARS, Resellers, and Referral Agents with innovative companies. Market disrupting Solutions: Data security, Blockchain with Camouflage technology, Compression for 5G, and Complexity Science trending out 12-18 months. Business Consulting - Communication platforms, CCaaS Unified Channel Management - connecting Distributors/VARS, Resellers, and Referral Agents with innovative companies. Market disrupting Solutions: Data security, Blockchain with Camouflage technology, Compression for 5G, and Complexity Science trending out 12-18 months. Business Consulting - Communication platforms, CCaaS

    • Advisory Board Member
      • Aug 2015 - Present

      The Prompting is a philanthropic ministry devoted to helping CEOs and leaders win in life and business through Faith, Success and Legacy. www.thePrompting.org The Prompting is a philanthropic ministry devoted to helping CEOs and leaders win in life and business through Faith, Success and Legacy. www.thePrompting.org

    • President - Smart Governance & Boardroom Consulting Services
      • Aug 2008 - Apr 2019

      Introduced corporate governance in the Decision Age to boardrooms and executive C suite members. Member of the executive team in this early start-up. Introduced corporate governance in the Decision Age to boardrooms and executive C suite members. Member of the executive team in this early start-up.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Principal Business Consultant
      • Oct 2011 - Nov 2018

      Consulting as a business architect with Fortune 100 clients in designing and deploying Unified Communications platform across multiple verticals. Providing industry best practices and meeting transformation objectives throughout the discovery process, design and implementation. - Collaborated with cross-functional teams in delivering Cisco, Exony/VIM reporting, Verint, CTIOS, and additional adjunct tools. - Led business partner in transitioning to the new platform including VRU redesigns, and ICM/CVP scripting for the new environment. - Configured and deployed Cisco outbound dialer in first Enterprise issuance. - Contact Center Optimization and Contextual Design - Designed Complex Data and Telephony Solutions Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Chief Operating Officer & Board Director
      • Sep 2005 - Feb 2008

      Recruited to this commodity brokerage firm to define the strategic plan for this organization, particularly pertaining to establishing infrastructure for field sales, new accounts, HR, and technology. Held full responsibility for the business’ annual revenue and positioning for substantial future growth. Directed strategic sales planning, drove improvements in operational processes, and identified opportunities to mitigate organizational risk. Developed corporate communication’s strategy and monitored progress across organization and vendors. Show less

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Assistant Vice President
      • 1998 - 2005

      Strategically a change agent across this database marketing organization, identifying the primary objectives as elevating the level of professionalism in delivering marketing and telecommunications solutions to customers; deploying technology to enhance the customer experience; manage software development lifecycle, and ensuring the company placed a focus on investing in its own people. Held $45M annual revenue responsibility, and managed budgeting, pricing matrices and strategic planning. Strategically a change agent across this database marketing organization, identifying the primary objectives as elevating the level of professionalism in delivering marketing and telecommunications solutions to customers; deploying technology to enhance the customer experience; manage software development lifecycle, and ensuring the company placed a focus on investing in its own people. Held $45M annual revenue responsibility, and managed budgeting, pricing matrices and strategic planning.

    • United States
    • Commercial and Industrial Machinery Maintenance
    • 700 & Above Employee
    • Business Development Executive
      • 1997 - 1998

      Developed criterion in establishing help desk infrastructure. Developed the business process for securing new clients. Conducted Audits/Discovery with client teams. Analyzed data and recommendation for presentation with senior management teams. Deployed Help Desk Solution Internal and External. Developed pricing model for Solution practice. Developed criterion in establishing help desk infrastructure. Developed the business process for securing new clients. Conducted Audits/Discovery with client teams. Analyzed data and recommendation for presentation with senior management teams. Deployed Help Desk Solution Internal and External. Developed pricing model for Solution practice.

    • United States
    • Insurance
    • 700 & Above Employee
    • Sales Manager
      • 1980 - 1992

      Managed new business relationships to provide teleservices, insurance, and computer services to national chains accounts and independent practitioners in the Ophthalmic industry. Deployed enterprise-wide CRM solution, on an AS400 platform, encompassing five legacy databases. Deployed OS2 workstations based on assessing all processes and re-engineering workflow. Managed new business relationships to provide teleservices, insurance, and computer services to national chains accounts and independent practitioners in the Ophthalmic industry. Deployed enterprise-wide CRM solution, on an AS400 platform, encompassing five legacy databases. Deployed OS2 workstations based on assessing all processes and re-engineering workflow.

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