Richard Robinson

VP, Sales Engineering at Unqork
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US

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Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • VP, Sales Engineering
      • May 2023 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Principal Sales Engineer
      • Apr 2018 - May 2023

      While leading the Financial Services and Insurance verticals, I wore many hats at this market-leading Digital Transformation SaaS company as a top innovator in solution development. • Vertical Leadership – SME and leader for the vertical to drive marketing strategy, sales training, and solution development • Sales Excellence – Top-performer achieving 160%+ of goal in 2020 (Highest in NA), 2021, and 2022 while winning the annual global sales engineering presentation competition and creating a company-wide focal sales strategy combining solutions from a major acquisition • Mentorship – Coached fellow Sales Engineers to improve value-based demonstrations and product competency • Value Consulting – Led conversations articulating value and benefits of unique differentiators to build businesses cases to justify solution investment • Deal Strategist – Worked with RVPs and AEs to optimize deal pricing and structure strategies to drive competitive proposals while maximizing sales KPIs • Industry Expertise – Developed and presented solutions for industry sub-verticals, including wealth & asset management, brokerage & investment banking, retail & merchant services, financial technology, insurance, and professional services • Use Case Development – Proved SaaS can exceed client requirements through building and presenting heavily-configured environments • Solutions Architect – Advised on delivery plans, development, and best practices in solution deployment and data management • Product Guru – The go-to person for all things functional and technical across the entire product portfolio, including Contract Management, Configure Price Quote, Document Generation, Salesforce, Excel, and AI capabilities • Partnerships – Engaged with third parties to conceptualize and build proof of concepts for joint ventures • Internal Innovation – Demonstrated and drove adoption of internal technology to improve presentation quality, mobile accessibility, and individual efficiency Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Head of Client Delivery
      • Oct 2016 - Dec 2017

      This leadership role in a recently acquired analytics startup expanded to capitalize on my “Man of Many Talents” reputation. • Project Management – Managed delivery of SaaS, data feed, and advisory projects for clients and partnerships • User Feedback – Advocated for the client in product meetings, including UI/UX design and road map prioritization • Product Quality – Designed and executed UAT and QA plans to encompass client and stress use cases • Strategy and Innovation – Developed business processes and technology designs based on current and anticipated needs • Database Engineering – Built data model structure to align with best practices in database design to improve performance • Business Tool Migration – Implemented and managed Salesforce to centralize BI, track support cases, and report on KPIs • Marketing Events – Coordinated logistics for conference sponsorships, client events, and promotional materials • Procurement – Sourced and installed key purchases, including office décor, technology, facility services, and event venues • Recruiting – Designed and implemented recruiting workflow to streamline candidate identification, interview process, and assessment Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Global Head - Integrated Solutions
      • Oct 2010 - Aug 2016

      Created based on my internal “Head of Getting Stuff Done” title as an expert on the entire S&P Global offering, I built a successful track record conceptualizing, pitching, and delivering complex solutions. • Innovation Leadership – Developed proof of concepts in Excel modeling, data feed architecture, and API-based platforms, leading to new sales strategies targeting private equity, investment banking, asset management, insurance, exchanges, and corporate development with key wins in custom user portals, credit analysis & risk reporting, transfer pricing, and customer relationship management • Sales Engineering – Closed high-value sales engagements through building executive-level confidence in end-to-end workflow solutions integrating S&P Global content and functionality using cloud-based solutions, Excel VBA, MS SQL, Oracle, and other common-use technology • Data Integration – Consulted on security master mapping, data model design, quality control rule development, and automated data integrity checks to combine S&P content with client and third-party data • Relationship Management – The go-to person for relationship damage control and engagements lacking a clear solution owner • Project and Program Management – Conceptualized and delivered key operational initiatives in sales, support, and product development • Strategic Partnerships – Identified and negotiated terms with established and startup firms in FinTech to enhance product capabilities and offerings • Product Management – Designed and owned experimental, high-demand offerings including the Salesforce AppExchange product, Excel plugins, Proprietary Data offering, and web services • Special Projects – Traveled around the world extensively to train regional sales teams, manage large client projects, build off-shore support teams, implement strategic initiatives, chaperone executive management, host corporate events, and manage conference presence Show less

  • Independent Contractor
    • Lancaster, Pennsylvania Area
    • Business Consultant
      • Jan 2009 - Aug 2010

      • Delivered financial and operational improvements for over a dozen small businesses through financial assessments and technology deployments • Delivered financial and operational improvements for over a dozen small businesses through financial assessments and technology deployments

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Equity Research Associate
      • Jun 2008 - Dec 2008

      • Regarded as the best-performing associate by the Chief Research Analyst in his 25-year Wall Street career • Demonstrated ability to quickly comprehend and effectively analyze stocks in disparate industries • Worked full-time while maintaining a full MBA course load • Regarded as the best-performing associate by the Chief Research Analyst in his 25-year Wall Street career • Demonstrated ability to quickly comprehend and effectively analyze stocks in disparate industries • Worked full-time while maintaining a full MBA course load

    • United States
    • Retail
    • 700 & Above Employee
    • Manager
      • Mar 2007 - Aug 2007

      • Invited to return to the company based on highly-rated performance reviews from 2001-2003 employment • Traveled constantly to turnaround underperforming stores and open new locations, focusing on standards implementation, recruiting, loss prevention, and store operations • Invited to return to the company based on highly-rated performance reviews from 2001-2003 employment • Traveled constantly to turnaround underperforming stores and open new locations, focusing on standards implementation, recruiting, loss prevention, and store operations

  • Angelo's Soccer Corner
    • Lancaster, Pennsylvania Area
    • Technology Director
      • Jul 2002 - Mar 2007

      • Developed and executed technology and marketing initiatives to build an online presence for a traditional brick-and-mortar business leading to a multi-million dollar e-commerce channel for the second-largest soccer retailer in the US • Developed and executed technology and marketing initiatives to build an online presence for a traditional brick-and-mortar business leading to a multi-million dollar e-commerce channel for the second-largest soccer retailer in the US

Education

  • City University of New York-Baruch College - Zicklin School of Business
    MBA, Finance and Investments
    2007 - 2009
  • Millersville University of Pennsylvania
    BS, Business Administration - Management
    2002 - 2006

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