Melissa Brown

Realtor at Scuttina Signature Real Estate Group
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Contact Information
us****@****om
(386) 825-5501
Location
Wellington, Florida, United States, US

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Realtor
      • Aug 2020 - Present

      Florida, United States •Manage all details of real estate transactions from contract to close •Negotiate and manage real estate contracts including providing all state and federal mandated disclosures, broker agreements and addenda •Compile, organize and analyze data presented in marketing plan to clients. •Responsible for managing entire real estate buying process, including compiling available listings for buyers, organizing property tours, oversee inspections, coordinating closings and maintain… Show more •Manage all details of real estate transactions from contract to close •Negotiate and manage real estate contracts including providing all state and federal mandated disclosures, broker agreements and addenda •Compile, organize and analyze data presented in marketing plan to clients. •Responsible for managing entire real estate buying process, including compiling available listings for buyers, organizing property tours, oversee inspections, coordinating closings and maintain relationship post transaction •Develop lead generation techniques to prospect in a saturated market •Market properties for sale Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Licensed Insurance Agent
      • Aug 2021 - Present

      Remote, FL Assist individuals and families in obtaining healthcare plans best suited for their needs.

    • Seasonal Sales Supervisor
      • Sep 2022 - Feb 2023

      Remote, FL Supervise daily activities of licensed agents and/or customer service representatives in team of 10-20 employees. • Monitor team’s performance to meet and/or exceed call center key metrics and goals • Maintain industry and product knowledge and assist agents with product specific questions • Working knowledge of workforce management and adherence to all Company Carrier and/or CMS related policies and procedures • Ensure all reports are submitted accurately and on time • Ensure… Show more Supervise daily activities of licensed agents and/or customer service representatives in team of 10-20 employees. • Monitor team’s performance to meet and/or exceed call center key metrics and goals • Maintain industry and product knowledge and assist agents with product specific questions • Working knowledge of workforce management and adherence to all Company Carrier and/or CMS related policies and procedures • Ensure all reports are submitted accurately and on time • Ensure staff is aligned to approved WFM schedules • Certify newly hired sales agents on proper execution of call flow and other call center procedures • Create a productive and positive synergy with the team for optimal performance • Coach team of sales agents to drive new sales as well as the proper ways to effectively use rebuttals to improve closure sales • Ensure employees have appropriate training and other resources to perform their duties • Create and maintain a high-quality work environment and assist agents with difficult and escalated calls • Conduct real-time phone monitoring and coaching to agents using a variety of systems • Execute on daily operational procedures and tactics

    • United States
    • Airlines and Aviation
    • 700 & Above Employee
    • Supervisor Airport and Ground Operations
      • Aug 2009 - Aug 2020

      West Palm Beach, Florida •Worked with station manager to determine workload and operational priorities. •Oversaw seasonal operation for Nantucket and Martha’s Vineyard from May – Sept. 2019 which included preparing and opening both stations, monitoring and providing leadership support to our business partners and successfully passing all annual corporate audits. •Targeted Select trained and involved in the interview process for hiring seasonal crewmembers and leadership positions in the station. •Oversaw… Show more •Worked with station manager to determine workload and operational priorities. •Oversaw seasonal operation for Nantucket and Martha’s Vineyard from May – Sept. 2019 which included preparing and opening both stations, monitoring and providing leadership support to our business partners and successfully passing all annual corporate audits. •Targeted Select trained and involved in the interview process for hiring seasonal crewmembers and leadership positions in the station. •Oversaw Security Champion program in West Palm Beach •Conducted weekly and monthly meetings with Airport and Ground Operations Leads. •Conducted daily briefings with all Crewmembers. •Responsible for meeting performance metrics and ensured Crewmembers completed tasks during assigned shifts. •Provided technical support and leadership to all crewmembers. •Continuously monitored manpower requirements to ensure adequate operational performance. •Empowered Leads or future leaders to efficiently perform their duties daily. •Responsible for documenting and reporting critical information to executive leadership. Show less

    • Realtor
      • Jan 2007 - Mar 2009

      Utilize lead generation techniques to prospect in a saturated market. Develop Broker Price Opinions / Comparable Market Analysis on residential properties. Market properties for sale. Negotiate and manage real estate contracts including providing all state and federal mandated disclosures, broker agreements and addenda. Manage all details of real estate transactions from contract to close. Attend settlement meetings.

    • Realtor
      • Jan 2006 - Jan 2007

      Utilize lead generation techniques to prospect in a saturated market. Develop Broker Price Opinions / Comparable Market Analysis on residential properties. Market properties for sale. Negotiate and manage real estate contracts including providing all state and federal mandated disclosures, broker agreements and addenda. Manage all details of real estate transactions from contract to close. Attend settlement meetings.

    • United States
    • Real Estate
    • 700 & Above Employee
    • Real Estate Salesperson
      • Jan 2004 - May 2005

      Utilize lead generation techniques to prospect in a saturated market. Develop Broker Price Opinions / Comparable Market Analysis on residential properties. Market properties for sale. Negotiate and manage real estate contracts including providing all state and federal mandated disclosures, broker agreements and addenda. Manage all details of real estate transactions from contract to close. Attend settlement meetings.

    • Technical Recruiter
      • Dec 1998 - Dec 1999

      Worked directly with the founder and CEO as an independent recruiter. Recruited professionals for IT contracts via various internet database services and vendor sources. Interviewed with interested candidates. Formatted resumes in standard company format. Negotiated employment contracts. Assisted in proposal preparation. Aided in web page development. Trained and assisted on necessary computer and internet techniques.

    • Technical Recruiter
      • Nov 1997 - Dec 1998

      Worked directly with the Dir. of HR and the VP of the Professional Services Group. Created a candidate database using ACT for company intranet. Received and reviewed technical requirements from Government Agencies and Commercial Corporations. Posted requirements on internet database. Recruited professionals for IT contracts via various internet database services and vendor sources. Interviewed with interested candidates. Formatted resumes in standard company format. Negotiated… Show more Worked directly with the Dir. of HR and the VP of the Professional Services Group. Created a candidate database using ACT for company intranet. Received and reviewed technical requirements from Government Agencies and Commercial Corporations. Posted requirements on internet database. Recruited professionals for IT contracts via various internet database services and vendor sources. Interviewed with interested candidates. Formatted resumes in standard company format. Negotiated employment contracts. Assisted in proposal preparation. Aided in web page development. Trained and assisted on necessary computer and internet techniques. Show less

    • Stop Payments Associate/Administrative Support
      • Dec 1995 - Sep 1996

      Handled certain defined aspects of various types of accounts. Processed checks and verifications for accounts on system (TPCHAI). Reviewed matches / verifications on checking accounts to sort for "stop orders" and / or "suspects". Analyzed American Express M/O Listing and deposit information on a daily basis. Monitored reports of security violations by the various branches and departments. Ordered checks on-line for Hudson United Bank. Composed correspondence of a routine… Show more Handled certain defined aspects of various types of accounts. Processed checks and verifications for accounts on system (TPCHAI). Reviewed matches / verifications on checking accounts to sort for "stop orders" and / or "suspects". Analyzed American Express M/O Listing and deposit information on a daily basis. Monitored reports of security violations by the various branches and departments. Ordered checks on-line for Hudson United Bank. Composed correspondence of a routine nature for officer's signature. Show less

Education

  • Gold Coast School of Real Estate · Florida Real Estate
    Realtor Assoc. of
    2020 - 2020
  • jetBlue University
    Complaints Resolution Official (CRO)
    2013 - 2013
  • jetBlue University
    Ground Security Coordinator
    2013 - 2013
  • Bassett Educational Services & Training · NY Real Estate
  • Bryant & Stratton Business Institute · Computer Programming
  • State University of NY @ Albany · Computer Science

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