Lesley Plitscher 蒲曉琦
Management Assistant at Dutch Tiles B.V. - Sphinx Tegels- Claim this Profile
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Bio
Dennis Venema
Experienced Business Consultant, with 14 years of experience in Customer Contact Management and Business Transformation. Focus on improvement of the customer journey and ensure seamless organisational change. Talented in project management, international communication strategy, change management, customer journey development. Great joy working with Lesley!
Keith Byrne
Tirelessly professional and driven by quality in all tasks, Lesley's ability to deliver decisive root cause analysis combined with pragmatic customer focus are key qualities within her talent set. Diverse and adaptable, her easy manner and communication skills means Lesley easily builds network and trust across all stakeholder touchpoints. Exemplary performance as a brand ambassador in her customer-facing work, with advanced written skills, Lesley also demonstrates a shrewd technical mind, supporting troubleshooting activity across a range of hardware and software automotive diagnostics platforms. Always looking for new ways to add value, Lesley willing participates in additional projects on top of regular work, delivering excellent insights and taking ownership, her contributions were highly valued by all projects she worked on. An asset to any team and company, recommend adding Lesley to project teams looking for strong individual proactivity, group balance and a sense of fun while delivering results.
Dennis Venema
Experienced Business Consultant, with 14 years of experience in Customer Contact Management and Business Transformation. Focus on improvement of the customer journey and ensure seamless organisational change. Talented in project management, international communication strategy, change management, customer journey development. Great joy working with Lesley!
Keith Byrne
Tirelessly professional and driven by quality in all tasks, Lesley's ability to deliver decisive root cause analysis combined with pragmatic customer focus are key qualities within her talent set. Diverse and adaptable, her easy manner and communication skills means Lesley easily builds network and trust across all stakeholder touchpoints. Exemplary performance as a brand ambassador in her customer-facing work, with advanced written skills, Lesley also demonstrates a shrewd technical mind, supporting troubleshooting activity across a range of hardware and software automotive diagnostics platforms. Always looking for new ways to add value, Lesley willing participates in additional projects on top of regular work, delivering excellent insights and taking ownership, her contributions were highly valued by all projects she worked on. An asset to any team and company, recommend adding Lesley to project teams looking for strong individual proactivity, group balance and a sense of fun while delivering results.
Dennis Venema
Experienced Business Consultant, with 14 years of experience in Customer Contact Management and Business Transformation. Focus on improvement of the customer journey and ensure seamless organisational change. Talented in project management, international communication strategy, change management, customer journey development. Great joy working with Lesley!
Keith Byrne
Tirelessly professional and driven by quality in all tasks, Lesley's ability to deliver decisive root cause analysis combined with pragmatic customer focus are key qualities within her talent set. Diverse and adaptable, her easy manner and communication skills means Lesley easily builds network and trust across all stakeholder touchpoints. Exemplary performance as a brand ambassador in her customer-facing work, with advanced written skills, Lesley also demonstrates a shrewd technical mind, supporting troubleshooting activity across a range of hardware and software automotive diagnostics platforms. Always looking for new ways to add value, Lesley willing participates in additional projects on top of regular work, delivering excellent insights and taking ownership, her contributions were highly valued by all projects she worked on. An asset to any team and company, recommend adding Lesley to project teams looking for strong individual proactivity, group balance and a sense of fun while delivering results.
Dennis Venema
Experienced Business Consultant, with 14 years of experience in Customer Contact Management and Business Transformation. Focus on improvement of the customer journey and ensure seamless organisational change. Talented in project management, international communication strategy, change management, customer journey development. Great joy working with Lesley!
Keith Byrne
Tirelessly professional and driven by quality in all tasks, Lesley's ability to deliver decisive root cause analysis combined with pragmatic customer focus are key qualities within her talent set. Diverse and adaptable, her easy manner and communication skills means Lesley easily builds network and trust across all stakeholder touchpoints. Exemplary performance as a brand ambassador in her customer-facing work, with advanced written skills, Lesley also demonstrates a shrewd technical mind, supporting troubleshooting activity across a range of hardware and software automotive diagnostics platforms. Always looking for new ways to add value, Lesley willing participates in additional projects on top of regular work, delivering excellent insights and taking ownership, her contributions were highly valued by all projects she worked on. An asset to any team and company, recommend adding Lesley to project teams looking for strong individual proactivity, group balance and a sense of fun while delivering results.
Experience
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Dutch Tiles B.V. - Sphinx Tegels
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Netherlands
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Wholesale Building Materials
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1 - 100 Employee
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Management Assistant
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Sep 2021 - Present
Marketing Merchandising Product Development Support Sales & Customer Service Marketing Merchandising Product Development Support Sales & Customer Service
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REGUS - IWG plc. Offices | Coworking | Meeting Rooms.
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United Kingdom
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Leasing Non-residential Real Estate
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700 & Above Employee
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Community Manager
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May 2019 - Sep 2021
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Vluent Workforce Management
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Germany
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Business Consulting and Services
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1 - 100 Employee
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Business Management Consultant
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Jan 2018 - Apr 2019
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Mercedes-Benz Customer Assistance Center Maastricht NV
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Netherlands
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Motor Vehicle Manufacturing
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700 & Above Employee
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Business Consultant
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May 2015 - Jan 2018
Business Consultant for Business Excellence, Global Performance Management. Business Consultant for Business Excellence, Global Performance Management.
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Mercedes-Benz Customer Assistance Center Maastricht NV
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Netherlands
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Motor Vehicle Manufacturing
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700 & Above Employee
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XENTRY Global Retail Support
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Oct 2013 - 2015
Global Retail Support: Chinese, English & Dutch
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Service 24h
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Jan 2010 - Sep 2013
UK & Netherlands
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Customer Loyalty
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Oct 2008 - Dec 2009
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Customer Service
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Sep 2004 - Oct 2008
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Education
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1997 - 2000
University of Winchester
Bachelor of Arts (B.A.), Film and Media Studies -
2000 - 2002
West Herts College
HND (Higher National Diploma), Media Production Management -
1985 - 1997
Chinese International School | 漢基國際學校
Class of '97, Primary School & Secondary School -
2020 - 2021
ICM opleidingen & trainingen
Mediation
Community
